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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Leading and Managing Virtual Teams
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Presenting with Confidence
      • Presenting Virtually
      • Facilitating Workshops
      • Courageous Conversations
      • Emotional Intelligence
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Dealing with Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Dealing with Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Other HR Programs
    • Team Building
  • Courses for individuals
    • Download course directory
      • Assertiveness
      • Business Writing
      • Communication skills
      • Customer Service
      • Courageous Conversations
      • Coaching for Performance
      • Essential Leadership Skills
    • Download course calendar
      • Emotional Intelligence
      • Finance for Managers
      • High Performance Teams
      • Influencing Skills
      • Leading Change
      • Managing Virtual Teams
      • Managing Conflict
    •  
      • Presentation Skills
      • Productive from Home
      • Project Management
      • Resilience
      • Speak Up
      • Time Management
      • Writing Tenders
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • ICML Testimonials
      • Client list
    • Testimonials by course
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
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    • Testimonials by course
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
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  • Blog
    •  
      • All blogs
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Are you afraid of speaking in public?

Can you stop being afraid of public speaking?

12 Aug 2016
Posted at 13:44h in _Blog, Communication, Presentation skills 0 Comments

Many people fear public speaking, but have you ever wondered why this communication skill is so scary? The answer may be the easiest way to overcome it....

Read More
A bold leader is not afraid of change.

How can you be a bold leader?

11 Aug 2016
Posted at 10:17h in _Blog, Change management, Leadership 0 Comments

Leaders that make strategic changes in their organisation are more likely to be successful. How can you get into the right frame of mind to know what to do?...

Read More
Do you know how unconscious bias affects your communication effectiveness?

Does bias affect your decision-making?

10 Aug 2016
Posted at 14:52h in _Blog, Communication, Diversity & Wellbeing, Emotional Intelligence, Influencing skills 0 Comments

Unconscious biases affect each of us in different ways. The trouble is that we often don't know they are happening. So what should you watch out for?...

Read More
Can you make a difficult concept simple?

What should you keep in mind when presenting financial information?

02 Aug 2016
Posted at 15:58h in _Blog, Communication, Presentation skills 0 Comments

With the end of the financial year just around the corner, do you think your presentation skills are up to scratch to make the numbers engaging?...

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How can you turn a diverse team into a high performing team?

Do you know if you are an inclusive leader?

26 Jul 2016
Posted at 12:50h in _Blog, Diversity & Wellbeing, Emotional Intelligence, Leadership, Performance management 0 Comments

We've heard so much about the benefits of diversity, but do you know how to unlock it? It may come down to becoming a more inclusive leader....

Read More
A question slide is completely useless in presentations.

Do you use this one slide that can ruin your presentation?

21 Jul 2016
Posted at 12:31h in _Blog, Communication, Presentation skills 0 Comments

If you always conclude your presentation with a question slide, you're making a mistake. Find out why this can damage the quality of your talk....

Read More
Fear of failure or frightening repercussions has a negative impact on performance.

What can owls and cheese teach you about influencing others?

19 Jul 2016
Posted at 08:17h in _Blog, Influencing skills, Performance management 0 Comments

Similar to the stick and carrot, how your workers are rewarded and punished for their work has a major impact on performance. So what should you do?...

Read More
Leaders must be able to communicate effectively.

The truth about leadership communication

15 Jul 2016
Posted at 09:59h in _Blog, Communication, Leadership 0 Comments

Communication has never been more important to the role of a company leader. So why do so many not view it is an essential leadership skill?...

Read More
Digital leadership is a natural development of our super-connected society.

Why does digital leadership matter?

13 Jul 2016
Posted at 09:42h in _Blog, Change management, Leadership 0 Comments

Virtually every organisation is becoming more reliant on internet technology. In this digital world, do you have the skills to lead effectively?...

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Many organisations create multi-generational teams. But do they respond to the same leadership styles?

Can you lead a multi-generation workforce?

08 Jul 2016
Posted at 10:08h in _Blog, Leadership, Performance management, Talent management 0 Comments

While every worker is unqiue and every generation is different, a leader has to unite them. So is there a simple way to lead a diversely aged team?...

Read More
Getting in the news begins with quality business writing and media relations.

The secret to getting publicity for doing good

30 Jun 2016
Posted at 14:49h in _Blog, Leadership 0 Comments

If your company has done something newsworthy, getting publicity is not a sure thing. You need to begin by writing a persuasive press release....

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What does thinking about quitting look like?

Can you tell when a worker is about to resign?

28 Jun 2016
Posted at 10:48h in _Blog, Communication, Negotiation skills 0 Comments

The cost of losing an employee can be drastic - to the bottom line and to morale. So how can you identify when an employee is thinking about moving on?...

Read More
Take time to make sure your executive summary is perfect.

What is the secret to a winning report?

23 Jun 2016
Posted at 12:13h in Business writing 0 Comments

You can spend hours preparing a proposal or tender, but you still need to convince the reader it's worthwhile. This happens in the executive summary....

Read More
Without a clear vision, many nonprofits are not leading their organisation effectively.

Does your not-for-profit have a leadership development plan?

21 Jun 2016
Posted at 10:21h in _Blog, Coaching skills, Leadership 0 Comments

A new study has shown that most nonprofits have no written strategy nor do they develop leaders. So why should you strategise for your nonprofit?...

Read More
A leader must show their true colours to encourage employees to do so too.

Can you get more out of your employees by opening up yourself?

09 Jun 2016
Posted at 15:30h in _Blog, Communication, Influencing skills, Leadership 0 Comments

It is no secret that leaders influence their employees. But how can you be assured that you are influencing them in a positive way?...

Read More
Why is leading in a virtual team a challenge?

Do you find virtual teams a challenge?

01 Jun 2016
Posted at 15:31h in _Blog, Leadership, Performance management 0 Comments

With the changing business landscape, virtual teams are become common in many organisations. So why do they struggle to perform in the digital space?...

Read More
Are you always tired?

Sleep your way to successful leadership

25 May 2016
Posted at 14:45h in _Blog, Leadership, Time management 0 Comments

Sleep is important not just to your health but also to your productivity. Follow these two tips to ensure you get a good sleep and wake up refreshed....

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Posing like Wonder Woman can make you more confident and less stressed.

How can you boost your confidence in two minutes?

20 May 2016
Posted at 11:53h in _Blog, Assertiveness skills, Communication, Presentation skills 0 Comments

Our body language reflects what is going on in our minds. But how can we use this strategically to become more effective communicators?...

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Business writers can better communicate ideas with good grammar.

Why good grammar matters in business writing

16 May 2016
Posted at 09:20h in _Blog, Business writing 0 Comments

English is guided by the laws of grammar. But these days, many people are abandoning some of the rules. So what does this mean for your business writing?...

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Writing well can be challenging, but keeping it simple is easy.

Should you be simplifying your writing?

13 May 2016
Posted at 09:46h in _Blog, Business writing 0 Comments

Historically, we used words to distinguish status and class and keep knowledge from others. But if you want to get your point across, keep it simple....

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