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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Leading and Managing Virtual Teams
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Presenting with Confidence
      • Presenting Virtually
      • Facilitating Workshops
      • Courageous Conversations
      • Emotional Intelligence
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Dealing with Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Dealing with Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Other HR Programs
    • Team Building
  • Courses for individuals
    • Download course directory
      • Assertiveness
      • Business Writing
      • Communication skills
      • Customer Service
      • Courageous Conversations
      • Coaching for Performance
      • Essential Leadership Skills
    • Download course calendar
      • Emotional Intelligence
      • Finance for Managers
      • High Performance Teams
      • Influencing Skills
      • Leading Change
      • Managing Virtual Teams
      • Managing Conflict
    •  
      • Presentation Skills
      • Productive from Home
      • Project Management
      • Resilience
      • Speak Up
      • Time Management
      • Writing Tenders
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
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  • About
  • Testimonials
    • ICML Testimonials
      • Client list
    • Testimonials by course
      • Advanced Leadership
      • Assertiveness
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      • Customer Service
      • Courageous Conversations
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Are you prepared to manage change?

Digital future demands leaders who can manage change

30 Sep 2015
Posted at 11:01h in Change management, Leadership 0 Comments

Some say the only constant in life is change, which especially true when it comes to technology. What does this mean for the leaders of the future?...

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Are you ready to develop your leadership skills?

Leadership training can teach the value of mistakes

24 Sep 2015
Posted at 13:53h in Performance management 0 Comments

Recent research has lent scientific data to the value of learning from mistakes, which could shape the way our future leaders operate....

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Leaders will get more from their staff when they have an appreciation of empathy.

Empathy: More than a basic leadership quality?

22 Sep 2015
Posted at 16:01h in _Blog, Emotional Intelligence, Leadership 0 Comments

Empathy is a relatively basic human emotion that the majority of people feel, but should leaders be more in tune with it than most?...

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Workplace positivity can be a good thing. But it may get in way when dealing with difficult situations.

Too much of a good thing: Being overly positive can harm performance

17 Sep 2015
Posted at 11:04h in _Blog, Leadership 0 Comments

There's a time and a place for unerring positivity. In the workplace, it can actually be detrimental in the face of difficult situations....

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Dealing with issues in the workplace is reliant on an important factor: Resilience.

The key to overcoming surprises? Resilience

15 Sep 2015
Posted at 14:53h in _Blog, Change management, Leadership, Resilience, Stress & Mindfulness 0 Comments

The modern world of work will always throw up a surprise or two, dealing with them effectively requires more than a touch of resilience....

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How can negatives be turned into positives in collaborative environments?

How can bad be turned into good when solving problems collaboratively?

10 Sep 2015
Posted at 14:37h in _Blog, Leadership, Problem Solving 0 Comments

Collaboration is crucial in solving problems effectively, but should leaders be doing more to turn negative traits into advantageous skills?...

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What will the Rugby World Cup teach us about leadership?

3 leadership examples from Rugby World Cup history

09 Sep 2015
Posted at 09:06h in Leadership, Performance management 0 Comments

The sporting environment provides a number of examples of excellent leaders to learn from. Here are three examples from the Rugby World Cups of the past....

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Calmness in the face of business adversity is a must for leaders.

Patience is a virtue: Taking a step back in stressful situations

28 Aug 2015
Posted at 14:42h in _Blog, Leadership, Resilience, Stress & Mindfulness 0 Comments

There are times when heated debate is a good thing, but the best results are produced by leaders who stay calm in the face of adversity....

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Old versus the new: Are your leadership skills a bright spark in the digital space?

Overrated analogue: Why digital leadership is a crucial tool

26 Aug 2015
Posted at 11:08h in _Blog, Leadership 0 Comments

Technology is everywhere in today's average workplace, but are enough leaders ready and prepared to engage and motivate their employees via technology?...

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Rudeness in the workplace can quickly affect team performance.

How rude: Impoliteness at work takes its toll on performance

13 Aug 2015
Posted at 07:55h in _Blog, Communication 0 Comments

The time-limited nature of the modern world of work means that rudeness and bluntness are common, how can leaders set about dealing with them?...

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Fulfilling a leadership vision takes a huge amount of persistence.

What goes into a successful leadership vision?

10 Aug 2015
Posted at 09:00h in _Blog, Leadership 0 Comments

Planning for the future is important for the majority of businesses. However, can leaders craft visions that are as effective as any strategy map?...

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Can a more casual work environment enable better conversation?

Should workplace communication be more casual?

04 Aug 2015
Posted at 14:28h in _Blog, Communication, Leadership 0 Comments

Workplace communication is often formal, with engagement compromised as a result. Consequently, more organisations should consider casual conversations....

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Today's business meetings need to be centred on collaborative conversation.

Do your meetings tie in with company culture?

30 Jul 2015
Posted at 11:12h in _Blog, Communication 0 Comments

Corporate culture is a buzzword for more businesses than ever before, but are they considering how its influencing their meetings?...

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Could you handle the pressure if you only had 30 seconds to pitch an idea?

The top floor: How to craft the perfect elevator pitch

28 Jul 2015
Posted at 13:29h in _Blog, Communication 0 Comments

How would you handle the pressure if a boss or prospective employer required a 30 second rundown of your ideas? These tips can help....

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There can be a lot of exterior influences in the workplace, but is self communication just as important?

Is self-communication the key to workplace success?

22 Jul 2015
Posted at 15:18h in _Blog, Communication 0 Comments

A huge amount of workplace communication is centred on interactions with others, but should you be more focussed on what you say to yourself?...

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Email chains can quickly get out of hand if you don't have a system in place to deal with them.

Want to break free? How to be rid of overly long email chains

17 Jul 2015
Posted at 09:12h in _Blog, Communication 0 Comments

Feel buried under a hail of emails every working day? These tips can help you navigate any overly long, persistent chains....

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Clock watching at the end of the day can reduce output. These tips can help you stay productive.

Stop clock watching: How successful people maximise the end of the day

13 Jul 2015
Posted at 09:00h in _Blog, Time management 0 Comments

Productivity in the workplace can seriously suffer as the day goes on. These tips can make sure you maximise every last second....

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Can the digital space help workplace communication?

Get online: Using the digital space for workplace communication

10 Jul 2015
Posted at 09:05h in _Blog, Communication 0 Comments

Poor communication will lead to blurred plans and scattered objectives. Could the digital space be the best place for workplace correspondence?...

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Can brainstorming in the digital space produce the best ideas?

Going digital: Can virtual brainstorming produce results?

08 Jul 2015
Posted at 14:33h in _Blog, Communication 0 Comments

As the business world spreads out across the globe, are the most fruitful brainstorming sessions taking place in the digital space?...

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Procrastinating at work may seem counter-intuitive, but it can provide solutions to complex issues.

Endless wander: Can downtime improve creative problem solving?

06 Jul 2015
Posted at 15:37h in _Blog, Motivation, Problem Solving, Training 0 Comments

Procrastination is typically detrimental in the workplace, but can it actually solve problems when twinned with a little lateral thinking?...

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