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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Leading and Managing Virtual Teams
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Presenting with Confidence
      • Presenting Virtually
      • Facilitating Workshops
      • Courageous Conversations
      • Emotional Intelligence
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Dealing with Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Dealing with Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Other HR Programs
    • Team Building
  • Courses for individuals
    • Download course directory
      • Assertiveness
      • Business Writing
      • Communication skills
      • Customer Service
      • Courageous Conversations
      • Coaching for Performance
      • Essential Leadership Skills
    • Download course calendar
      • Emotional Intelligence
      • Finance for Managers
      • High Performance Teams
      • Influencing Skills
      • Leading Change
      • Managing Virtual Teams
      • Managing Conflict
    •  
      • Presentation Skills
      • Productive from Home
      • Project Management
      • Resilience
      • Speak Up
      • Time Management
      • Writing Tenders
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
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  • About
  • Testimonials
    • ICML Testimonials
      • Client list
    • Testimonials by course
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
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      • Courageous Conversations
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Do you know how to write a business case?

How to write a business case

12 Feb 2019
Posted at 10:59h in _Blog, Business writing, Project management 0 Comments

A business case is your chance to show decision makers why they should approve an undertaking. Do you know how to structure and write one?...

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Do you know how to become better at communicating effectively?

How to develop and practise effective communication

08 Feb 2019
Posted at 10:09h in _Blog, Communication 0 Comments

Effective communication can strengthen relationships, build stronger teams, and make or break the success of a project. Here's how to develop this vital skill....

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Do you know how to improve your skills as a presenter?

6 ways to improve your presentation skills

07 Feb 2019
Posted at 11:58h in _Blog, Communication, Presentation skills 0 Comments

Public speaking is often daunting. However, improving your presentation skills can give you more confidence. Here's 6 ways to become a stronger presenter....

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Do you know how to manage your time effectively?

6 effective ways to improve your time management skills

22 Jan 2019
Posted at 13:10h in _Blog, Time management 0 Comments

Developing your time management skills allows you to increase your productivity and produce better quality work. Here are six ways you can improve today....

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Assertiveness is essential for every situation.

The true meaning of assertiveness

15 Jan 2019
Posted at 14:53h in _Blog, Assertiveness skills, Conflict management 0 Comments

Gandhi, Martin Luther King Jr., and Maya Angelou - these historical figures have more in common than their fame. Each were assertive. Here's what that means....

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leadership

8 leadership qualities you need to manage your team

08 Jan 2019
Posted at 15:32h in _Blog, Emotional Intelligence, Leadership 0 Comments

Leadership is often hard to define, yet most of us know a great leader when we see one. What are the essential leadership qualities you should be developing?...

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What are the most essential soft skills that can help improve your business?

5 soft skills that can improve your business

19 Dec 2018
Posted at 13:22h in Communication, Leadership, Problem Solving, Resilience, Stress & Mindfulness, Time management 0 Comments

Soft skills are an incredibly important part of the modern professional's toolbox. Here are five of the most vital that can help improve your business....

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What's better: whole day courses or one hour workshops?

1 hour workshop or day course: How to choose for your business

11 Dec 2018
Posted at 15:31h in _Blog, Leadership, Talent management, Team Building, Time management, Training 0 Comments

When it comes to staff training, is it better to hold a workshop over an entire day or just an hour? Here are two questions you need to ask yourself....

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Here are three essential business writing skills.

3 essential writing skills for business

29 Nov 2018
Posted at 15:15h in _Blog, Business writing, Communication, Negotiation skills, Project management, Training 0 Comments

Writing is an important and underrated skill in the business world. Here are three of the most essential things you must be able to write....

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Keep your next presentation from being boring with these 4 tips.

4 tips to avoid delivering a boring work presentation

13 Nov 2018
Posted at 14:05h in _Blog, Communication, Presentation skills 0 Comments

When giving a presentation, it's your job to keep your audience engaged in what you're saying. Stop your next one from being boring with these 4 tips....

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When preparing for a speech, should you write it in full or work off the cuff?

The importance of writing a speech instead of improvising

16 Oct 2018
Posted at 09:40h in _Blog, Business writing, Communication, Presentation skills 0 Comments

When you're tasked with giving a speech, a common question always comes up: should you write it out or speak freely from the cuff?...

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How can you become a transformational leader?

How can you be a transformational leader?

12 Oct 2018
Posted at 10:09h in _Blog, Communication, Leadership, Performance management 0 Comments

Transformational leaders don't crack the whip or motivate their employees solely with money and perks - they inspire instead. How can you become a transformational leader?...

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How can mindfulness improve elements of your emotional intelligence?

Emotional intelligence: Why mindfulness at work matters

10 Oct 2018
Posted at 10:52h in _Blog, Emotional Intelligence, Leadership, Resilience, Stress & Mindfulness 0 Comments

Mindfulness has a key role to play in improving your emotional intelligence. It helps with self awareness and empathy. Why are these things important?...

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What conversations do you need to be having with your team?

4 powerful conversations to improve your leadership

18 Sep 2018
Posted at 16:24h in _Blog, Leadership, Performance management, Talent management 0 Comments

Leaders need to communicate with their teams, and often. Here are four conversations they should be having to be effective in their role....

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Employee conversations are key to every part of team life.

Employee performance conversations that matter

11 Sep 2018
Posted at 16:07h in _Blog, Communication, Conflict management, Leadership, Motivation, Performance management 0 Comments

Employee conversations can be scary for many in leadership positions. This article will identify important conversations, and ways to get a positive outcome....

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What can you do as a leader to gain the trust of your new team?

3 ways to build trust in a new leadership position

28 Aug 2018
Posted at 16:35h in _Blog, Leadership, Performance management 0 Comments

Being a new manager can be a stressful time, for both you and your new team. The best way through it, however, is by building trust. Here's how you can....

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Employee training motivates your team, ultimately making them more productive.

How does employee training boost on the job productivity?

21 Aug 2018
Posted at 12:54h in Performance management, Team Building, Time management, Training 0 Comments

Employee training investments pay off in a multitude of ways. In fact, research shows that training your team can improve the overall productivity of your staff. In this article we'll explore some of the research and explain key ways learning and development initiatives help your...

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What's the difference between positional and personal leadership?

Personal leadership vs positional leadership

14 Aug 2018
Posted at 13:59h in _Blog, Communication, Influencing skills, Leadership, Motivation, Performance management 0 Comments

There are many different styles of leadership, but they can generally be split as either of two kinds - positional or personal. What's the difference?...

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What are some common mistakes leaders make?

Common mistakes leaders make

06 Aug 2018
Posted at 15:29h in _Blog, Leadership, Performance management 0 Comments

Leadership is a skill that takes time to develop. On the way, there are many mistakes that can be made. Here are three you should watch out for....

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How do you motivate the members of your team?

How to supercharge employee motivation

31 Jul 2018
Posted at 11:38h in _Blog, Leadership, Motivation, Performance management 0 Comments

Motivating employees is not as simple as just throwing money at them. For tasks that involve cognitive effort and creative thought, other things prove more motivating than financial incentives. It’s important, then, when you’re managing your team that you are aware of their needs and...

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