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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
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        • AI for L&D
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      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
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      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
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      • Influencing Skills
      • Performance Management
      • Presentation Skills
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      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
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      • Assertiveness skills
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    •  
      • Coaching skills
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      • Performance management
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Why leadership is essential for effective change

Why leadership is essential for effective change

27 Feb 2022
Posted at 17:25h in Blog, Change management, Leadership 0 Comments

Leadership is crucial in times of change. Here's why — and what you can do to become a more effective leader....

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Improve your influence with these 5 easy tips

Improve your influence with these 5 easy tips

21 Feb 2022
Posted at 20:00h in Blog, Leadership, Negotiation skills 0 Comments

No matter what your role is, you can have influence in the workplace. Here are five ways to get started....

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How to build a diverse workplace

How to build a diverse workplace

07 Feb 2022
Posted at 17:52h in Blog, Diversity & Wellbeing 0 Comments

Diversity is a necessity. Here's how to prioritise diversity and inclusion in your workplace....

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Top 5 workplace trends for 2022

Top 5 workplace trends for 2022

17 Jan 2022
Posted at 18:26h in Blog, Training 0 Comments

How can leaders keep up with the future of work? Here's what to know....

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Why you should focus on mindfulness in 2022 and beyond

Why you should focus on mindfulness in 2022 and beyond

03 Jan 2022
Posted at 18:28h in Blog, Resilience, Stress & Mindfulness 0 Comments

Mindfulness can be a powerful tool. Here's why leaders like us should make it a priority in 2022 and beyond....

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Retaining employees during the Great Resignation

Retaining employees during the Great Resignation

08 Dec 2021
Posted at 17:53h in Blog, Motivation, Talent management 0 Comments

What is the Great Resignation, and how can you keep it from impacting your teams?...

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5 ways to increase your influence in the workplace (no matter your position)

5 ways to increase your influence in the workplace (no matter your position)

28 Nov 2021
Posted at 23:03h in Assertiveness skills, Blog, Communication, Influencing skills 0 Comments

Influence matters in the workplace. No matter where we are in the chain of command, it's important to know how to make our voices heard — and, in some cases, to help others empower their voices, too. However, influence isn't necessarily something with which you're...

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Why unconscious bias training is essential for managers

Why unconscious bias training is essential for managers

17 Nov 2021
Posted at 18:05h in Blog, Diversity & Wellbeing, Talent management, Training 0 Comments

Unconscious bias can add unnecessary hurdles to the recruitment process. Here are a few ways to make sure you hire the right candidate, no matter what....

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Managing your mental health in the workplace

Managing your mental health in the workplace

02 Nov 2021
Posted at 04:49h in Blog, Communication, Diversity & Wellbeing, Resilience, Stress & Mindfulness 0 Comments

We’ve all been there: tight deadlines, stressful work environments or negative relationships with coworkers become too much, and your overall wellbeing seems to take a nosedive. ...

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Make your workplace psychologically safe

Make your workplace psychologically safe

21 Oct 2021
Posted at 22:54h in Blog, Communication, Diversity & Wellbeing, Resilience, Stress & Mindfulness 0 Comments

October is Work Safe Month. Here's what you need to know to create a psychologically safe workplace for your employees....

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How to create a powerful project management plan

How to create a powerful project management plan

10 Oct 2021
Posted at 19:50h in Blog, Communication, Problem Solving, Project management 0 Comments

Creating a powerful project management plan is key to succeeding in an ever-changing landscape. Here are a few tips to help you create your own plan....

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How to reduce unconscious bias during hiring

How to reduce unconscious bias during hiring

27 Sep 2021
Posted at 02:54h in Blog, Diversity & Wellbeing, Talent management 0 Comments

Unconscious bias can add unnecessary hurdles to the recruitment process. Here are a few ways to make sure you hire the right candidate, no matter what....

Read More
What's your conflict management style?

What’s your conflict management style?

14 Sep 2021
Posted at 20:17h in Blog, Communication, Conflict management, Leadership 0 Comments

Different conflict management styles have different strengths and weaknesses. Here's how to find out what your style is — and how to adopt others when necessary....

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The different types of unconscious bias that affect your employees

The different types of unconscious bias that affect your employees

08 Sep 2021
Posted at 19:22h in Blog, Diversity & Wellbeing, Problem Solving, Team Building 0 Comments

Unconscious bias can affect your employees without them even noticing. Here are a few types of unconscious bias to be on the lookout for....

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How to be a better coach (and why it matters)

How to be a better coach (and why it matters)

30 Aug 2021
Posted at 22:19h in Blog, Coaching skills, Leadership, Motivation, Performance management 0 Comments

Getting a better handle on leadership skills will help boost your entire team....

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5 easy ways to improve your emotional intelligence

5 easy ways to improve your emotional intelligence

25 Aug 2021
Posted at 05:35h in Blog, Emotional Intelligence 0 Comments

Emotional intelligence is vital to a successful organisation, and you can boost EQ with a bit of work....

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How to run your own team-building event

How to run your own team-building event

17 Aug 2021
Posted at 19:39h in Blog, Training 0 Comments

Team-building efforts are helpful for your organisation, but you have to be sure you're getting your efforts just right....

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5 tips for working from home

5 tips for working from home

11 Aug 2021
Posted at 00:02h in Blog, Motivation, Resilience, Stress & Mindfulness 0 Comments

As more companies transition to permanent remote work, it's important that you understand what it takes to be successful — because it's quite different from working in an office....

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What makes good minutes?

What makes good minutes?

02 Aug 2021
Posted at 19:24h in Blog, Business writing 0 Comments

If your company commits itself to writing better minutes, many aspects of your operations can quickly improve....

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How to better manage anxiety in the workplace

How to better manage anxiety in the workplace

26 Jul 2021
Posted at 19:29h in Blog, Resilience, Stress & Mindfulness 0 Comments

Stress and anxiety shouldn't be a part of your normal office routine, so use these steps to derail these problems before they start....

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