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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
        • AI for Business
        • AI for L&D
        • AI for Trainers
        • AI Writing for Business
        • AI Writing for Government
        • AI Writing for Councils
    • Team Building
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
      • Influencing Skills
      • Performance Management
      • Presentation Skills
      • Project Management
      • Resilience
      • Sales
      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
      • Training
      • Assertiveness skills
      • Business writing
      • Change management
      • Communication
      • Conflict management
    •  
      • Coaching skills
      • Customer communication
      • Diversity & Wellbeing
      • Influencing skills
      • Leadership
      • Motivation
      • Negotiation skills
    •  
      • Performance management
      • Presentation skills
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  • Contact us
    • Get a free quote
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    • Hiring facilitators
Inspire your creative team.

The best way to inspire your creative team in 2019

10 Sep 2019
Posted at 10:32h in Blog, Coaching skills, Leadership, Problem Solving, Resilience, Stress & Mindfulness 0 Comments

Being an inspiring leader who can encourage creativity and innovation isn't always easy, but learning to coach your team effectively is great way to start....

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Being an upstander rather than a bystander.

Being upstanding in the workplace

08 Aug 2019
Posted at 09:19h in Blog, Communication, Conflict management, Diversity & Wellbeing, Leadership 0 Comments

Unconscious bias can negatively affect our behaviour at work. Challenge other people's biases by being an upstander rather than a bystander....

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Reasons you should embrace change.

7 reasons why you need to embrace change

02 Aug 2019
Posted at 11:15h in Blog, Change management, Communication, Leadership 0 Comments

Embracing change isn't always easy, but new ways of working bring an opportunity for learning new skills and growing your business. Learn to embrace change now....

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Learn how to develop high-performance teams.

Credible Coach Tips: How To Build Trust in A Team

24 Jul 2019
Posted at 16:30h in Blog, Coaching skills, Emotional Intelligence, Leadership, Motivation, Performance management, Talent management, Team Building, Training 0 Comments

High-performing teams are ones that know how to work together and support each other's development. As a leader, it's about coaching that behaviour every day....

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Stay focussed despite information overload.

How to keep focussed and deal with information overload

16 Jul 2019
Posted at 11:26h in Blog, Problem Solving, Resilience, Stress & Mindfulness, Time management 0 Comments

Information load can leave you struggling to focus and cause your productivity to nose dive. Learn how to manage your information overload effectively....

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Emotional intelligence is key for effective project management.

Why emotional intelligence is key for project leaders

05 Jul 2019
Posted at 11:49h in Blog, Communication, Leadership, Project management, Resilience, Stress & Mindfulness 0 Comments

Emotional intelligence helps project leaders motivate and inspire their team to work to the best of their ability and deliver high-quality outcomes....

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What is a diverse workplace?

What is diversity in the workplace and why is it important?

25 Jun 2019
Posted at 10:59h in Blog, Diversity & Wellbeing, Leadership, Motivation, Performance management 0 Comments

Workplace diversity is more than a hiring exercise. It's about encouraging collaboration and innovation for the benefit of your team and your business....

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Working as a team to manage business risk.

How to approach inevitable risks in business

18 Jun 2019
Posted at 11:17h in Project management 0 Comments

Every business has to manage a certain level of inevitable risk. How well your team identify and assess risk is key to your success....

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Have you considered how you can walk the line between aggressive and assertive?

Walking the line between assertiveness and aggressiveness

11 Jun 2019
Posted at 12:06h in Blog, Assertiveness skills, Communication 0 Comments

Many people worry about coming across aggressive when using assertive behaviour. Here's how you can check you're walking the line between the two....

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Have you considered the coach approach to leadership?

What is the coach approach to leadership?

05 Jun 2019
Posted at 12:40h in Blog, Coaching skills, Communication, Influencing skills, Leadership, Motivation, Negotiation skills, Talent management, Team Building, Training 0 Comments

Have you ever considered how coaching might translate into the business world? Here's what the coach approach to leadership looks like....

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Wash the stress away with these mindfulness practices.

Swap stress for calm: Everyday mindfulness work practices

28 May 2019
Posted at 13:36h in Blog, Resilience, Stress & Mindfulness, Time management 0 Comments

Mindfulness brings calm into your day. If you want to break the stress cycle, here are six practices to introduce into your daily work routine....

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Emotional intelligence can help you build strong relationships at your workplace.

How emotional intelligence improves workplace relationships

22 May 2019
Posted at 14:47h in Blog, Communication, Conflict management, Customer communication, Resilience, Stress & Mindfulness 0 Comments

Emotional intelligence provides you the skills needed to build stronger relationships in your workplace. Here's how EI can help you....

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Have you considered what unconscious biases you might have?

How unconscious bias plays a role in our lives

15 May 2019
Posted at 12:38h in Blog, Communication, Diversity & Wellbeing 0 Comments

Have you ever considered how your attitudes and opinions might be impacted by your subconscious? Here's what you need to know about unconscious biases....

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Do you know how assertiveness skills can benefit your company?

Assertiveness in the workplace: 3 common examples

07 May 2019
Posted at 12:30h in Blog, Assertiveness skills, Communication, Conflict management, Leadership, Performance management, Team Building, Training 0 Comments

Encouraging and training assertiveness in the workplace brings with it many benefits. Here are three scenarios in which it helps you and your employees....

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Do you know how to write an effective tender to win a contract?

What is tender writing and how is it different from other writing?

30 Apr 2019
Posted at 12:52h in Blog, Business writing 0 Comments

The tendering process is difficult and time-intensive. Make sure your bids stand out from the crowd. Here's what you need to think about when writing a tender....

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Have you considered how you can improve your workplace's wellbeing?

3 ways to make workplace wellbeing a priority this year

18 Apr 2019
Posted at 12:39h in Blog, Emotional Intelligence, Leadership, Motivation, Performance management, Resilience, Stress & Mindfulness 0 Comments

The mental and physical wellbeing of your staff is important, for them and your organisation. Do you know what you can do to make it a daily priority?...

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Do you know how a business coach might benefit you and your team?

4 good reasons to get a business coach

09 Apr 2019
Posted at 14:06h in Blog, Coaching skills, Communication, Influencing skills, Leadership, Motivation, Performance management, Training 0 Comments

When even the greats, like Steve Jobs, used a business coach, it's hard not to recognise the benefits. Here are four reasons to consider using one....

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Make sure you've had the best negotiation skills training to help you make great deals in 2019.

Top 10 tips for negotiating better deals in 2019

04 Apr 2019
Posted at 12:44h in Blog, Influencing skills, Negotiation skills 0 Comments

Knowing how to negotiate in business can improve your chances of success as well as increasing overall satisfaction with the process. Here are 10 tips to help....

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Have you thought about training methods for your employees' development?

4 training methods to best develop your employees

19 Mar 2019
Posted at 11:22h in Blog, Coaching skills, Communication, Leadership, Motivation, Performance management, Talent management, Team Building, Training 0 Comments

High-performing staff are worth their weight in gold. How can you develop your employees to achieve this standard? Here are four training methods to try....

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Do you know how to improve your written communication skills?

Improving written communication skills is easier than you think!

14 Mar 2019
Posted at 08:57h in Blog, Business writing 0 Comments

Written communication skills are essential for every level of the professional world. Do you know how to easily improve your written communication?...

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