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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
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        • AI for L&D
        • AI for Trainers
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      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
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    • Testimonials by program
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  • Blog
    •  
      • All blogs
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Do you know what assertive communication entails?

What is assertive communication and how do you use it?

12 Mar 2019
Posted at 14:28h in Assertiveness skills, Blog, Communication, Conflict management 0 Comments

Expressing yourself in a effective and respectful manner brings many benefits. Here's how you can better use assertive communication....

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Do you know the best ways to develop your business networking skills?

How to improve your professional networking skills

07 Mar 2019
Posted at 11:19h in Blog, Communication, Influencing skills 0 Comments

Networking is a skill that, when used correctly, helps you advance along your career path. How can you develop your business networking skills?...

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Have you considered what professional development might do for your business?

4 reasons why professional development is important

05 Mar 2019
Posted at 14:27h in Blog, Coaching skills, Communication, Influencing skills, Leadership, Motivation, Performance management, Talent management, Team Building, Training 0 Comments

Professional development isn't just a bonus for your employees - the benefits extend much further. Here are four reasons to invest in training for your staff....

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win support for your business case

How to win support for your business case

28 Feb 2019
Posted at 13:58h in Blog, Assertiveness skills, Business writing, Communication, Influencing skills, Motivation, Negotiation skills, Presentation skills 0 Comments

Writing a business case is only the first step in winning support for your project. Do you know how to influence stakeholders to come on board with your idea?...

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Do you know how to manage conflict effectively?

Improving your conflict management skills: 6 exercises to help

26 Feb 2019
Posted at 11:45h in Blog, Conflict management, Emotional Intelligence, Resilience, Stress & Mindfulness 0 Comments

Conflict in a workplace can undermine cohesion and performance. Effectively managing it can bring your team together. Here are a few practices that will help....

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Do you know what sets a high-performance team apart?

What sets a high performance team apart?

21 Feb 2019
Posted at 11:52h in Blog, Change management, Coaching skills, Conflict management, Diversity & Wellbeing, Leadership, Motivation, Performance management, Project management, Talent management 0 Comments

Every leader dreams of managing a high-performance team. Do you know what goes into setting these teams apart from the rest?...

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Do you think it's possible to develop your influencing skills?

Is it possible to develop influencing skills?

19 Feb 2019
Posted at 10:11h in Leadership, Communication, Influencing skills, Negotiation skills 0 Comments

Influence can help you progress within your career, achieve your goals, and create strong collaborative networks. However, is it a skill that you can learn?...

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Do you know how to use assertiveness skills to help you succeed?

4 assertiveness techniques that will help you succeed

14 Feb 2019
Posted at 11:30h in Assertiveness skills, Blog, Communication, Influencing skills 0 Comments

Becoming more assertive isn't always easy, however it's an important factor in success. Here are four assertiveness techniques that can help you....

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Do you know how to write a business case?

How to write a business case

12 Feb 2019
Posted at 10:59h in Blog, Business writing, Project management 0 Comments

A business case is your chance to show decision makers why they should approve an undertaking. Do you know how to structure and write one?...

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Do you know how to become better at communicating effectively?

How to develop and practise effective communication

08 Feb 2019
Posted at 10:09h in Blog, Communication 0 Comments

Effective communication can strengthen relationships, build stronger teams, and make or break the success of a project. Here's how to develop this vital skill....

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Do you know how to improve your skills as a presenter?

6 ways to improve your presentation skills

07 Feb 2019
Posted at 11:58h in Blog, Communication, Presentation skills 0 Comments

Public speaking is often daunting. However, improving your presentation skills can give you more confidence. Here's 6 ways to become a stronger presenter....

Read More
Do you know how to manage your time effectively?

6 effective ways to improve your time management skills

22 Jan 2019
Posted at 13:10h in Blog, Time management 0 Comments

Developing your time management skills allows you to increase your productivity and produce better quality work. Here are six ways you can improve today....

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Assertiveness is essential for every situation.

The true meaning of assertiveness

15 Jan 2019
Posted at 14:53h in Assertiveness skills, Blog, Conflict management 0 Comments

Gandhi, Martin Luther King Jr., and Maya Angelou - these historical figures have more in common than their fame. Each were assertive. Here's what that means....

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leadership

8 leadership qualities you need to manage your team

08 Jan 2019
Posted at 15:32h in Blog, Emotional Intelligence, Leadership 0 Comments

Leadership is often hard to define, yet most of us know a great leader when we see one. What are the essential leadership qualities you should be developing?...

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What are the most essential soft skills that can help improve your business?

5 soft skills that can improve your business

19 Dec 2018
Posted at 13:22h in Leadership, Communication, Problem Solving, Resilience, Stress & Mindfulness, Time management 0 Comments

Soft skills are an incredibly important part of the modern professional's toolbox. Here are five of the most vital that can help improve your business....

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What's better: whole day courses or one hour workshops?

1 hour workshop or day course: How to choose for your business

11 Dec 2018
Posted at 15:31h in Blog, Leadership, Talent management, Team Building, Time management, Training 0 Comments

When it comes to staff training, is it better to hold a workshop over an entire day or just an hour? Here are two questions you need to ask yourself....

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Here are three essential business writing skills.

3 essential writing skills for business

29 Nov 2018
Posted at 15:15h in Business writing, Blog, Communication, Negotiation skills, Project management, Training 0 Comments

Writing is an important and underrated skill in the business world. Here are three of the most essential things you must be able to write....

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Keep your next presentation from being boring with these 4 tips.

4 tips to avoid delivering a boring work presentation

13 Nov 2018
Posted at 14:05h in Blog, Communication, Presentation skills 0 Comments

When giving a presentation, it's your job to keep your audience engaged in what you're saying. Stop your next one from being boring with these 4 tips....

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When preparing for a speech, should you write it in full or work off the cuff?

The importance of writing a speech instead of improvising

16 Oct 2018
Posted at 09:40h in Blog, Business writing, Communication, Presentation skills 0 Comments

When you're tasked with giving a speech, a common question always comes up: should you write it out or speak freely from the cuff?...

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How can you become a transformational leader?

How can you be a transformational leader?

12 Oct 2018
Posted at 10:09h in Blog, Communication, Leadership, Performance management 0 Comments

Transformational leaders don't crack the whip or motivate their employees solely with money and perks - they inspire instead. How can you become a transformational leader?...

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