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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
        • AI for Business
        • AI for L&D
        • AI for Trainers
        • AI Writing for Business
        • AI Writing for Government
        • AI Writing for Councils
    • Team Building
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
      • Influencing Skills
      • Performance Management
      • Presentation Skills
      • Project Management
      • Resilience
      • Sales
      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
      • Training
      • Assertiveness skills
      • Business writing
      • Change management
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      • Conflict management
    •  
      • Coaching skills
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      • Diversity & Wellbeing
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      • Motivation
      • Negotiation skills
    •  
      • Performance management
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  • Contact us
    • Get a free quote
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It's nearing 5 pm and your focus is dwindling. What can you do that is still productive?

Have you been making the most of the last hour of your workday?

12 Apr 2017
Posted at 10:42h in Time management 0 Comments

Time management is an essential skill for any leader. However, it can be hard to find motivation to get things done towards the end of the work day....

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How can you take charge of your career planning?

Take charge of your career planning

04 Apr 2017
Posted at 11:40h in Leadership, Performance management, Talent management 0 Comments

In order to gain the most from your career, you need to make sure to take charge of your own professional development. What does this look like?...

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What do you need to know to retain your top talent?

28 Mar 2017
Posted at 14:43h in Talent management, Leadership, Performance management 0 Comments

Securing top talent is a critical business objective for any company, but once you have attained high-performing employees how can you ensure they stick around?...

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Are You Genuinely Cultivating Innovation in Your Business?

08 Mar 2017
Posted at 09:15h in Change management, Leadership, Performance management 0 Comments

Leaders everywhere love the idea of innovation but how many of them actively support it internally? Here are some tips on how to back innovation in a real way....

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What do you need to know when taking on your first management role?

21 Feb 2017
Posted at 09:34h in Coaching skills, Leadership, Performance management 0 Comments

You've worked your way to the top and landed a new management role - what do you need to know to ensure a smooth transition into leadership?...

Read More
Does your business writing consider the digital audience?

Improve your business writing for emails with these three tips

17 Feb 2017
Posted at 14:27h in Business writing 0 Comments

Business writing is an important skill for professionals - especially when you consider how many emails are sent each day. Here are some quick tips for improving....

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What is emotional intelligence and how can you leverage it as a leader?

24 Jan 2017
Posted at 15:02h in Communication, Leadership, Performance management 0 Comments

Emotional intelligence is just as important to good leadership as IQ. So, what does it look like and how can you improve on your abilities?...

Read More
Investing in employee training can unlock some serious business benefits.

How investing in employee training benefits your entire business

11 Jan 2017
Posted at 21:37h in Training, Diversity & Wellbeing, Leadership, Performance management, Talent management 0 Comments

Investing in the development of your team can help improve your business as a whole. Let's take a look at some key ways employee training can be beneficial....

Read More
Is your team engaged at work?

How can you better invest in improving employee engagement?

12 Dec 2016
Posted at 10:31h in Motivation, Leadership, Performance management 0 Comments

Employee engagement can make or break a business. Luckily, inspiring these levels of active participation is a skill that can be learned....

Read More
There are four skills that seem to set some leaders ahead of the rest of the pack.

Do you have the skills that make an exceptional leader?

30 Nov 2016
Posted at 09:17h in Leadership 0 Comments

There are plenty of good leaders in the world, but what does it take to become an exceptional one? Let's take a look at the four defining traits....

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Millennial workers have different motivators than past generations.

Millennial motivators: Engaging the younger demographic

22 Nov 2016
Posted at 13:12h in Talent management, Leadership, Motivation, Performance management 0 Comments

Millennials require different leadership styles than generations before. Management teams should take the time to understand key differentiators....

Read More
How can you better approach negotiations with a particularly difficult client?

Negotiating with Putin: Navigating difficult client relationships

14 Nov 2016
Posted at 09:23h in Customer communication, Communication, Leadership, Negotiation skills 0 Comments

Negotiation is a tricky skill to master. That's why we are taking some tips from the pros. What can you learn from someone who has negotiated with Putin?...

Read More
Learning how to say no can help improve your overall productivity.

Mastering the art of saying ‘no’ with these quick tips

02 Nov 2016
Posted at 13:17h in Communication, Assertiveness skills, Customer communication 0 Comments

While it’s admittedly difficult to turn down new projects - sometimes you just have to say ‘no.’ But how should your approach saying no in the workplace?...

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Is the wormhole decade the reason for our anxiety?

How to manage stress following the Wormhole Decade

28 Oct 2016
Posted at 13:53h in Leadership, Change management, Resilience, Stress & Mindfulness 0 Comments

Stress and anxiety are major drivers of risky behaviour. How did this state become the norm, and what are we doing to manage it?...

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Do you use your hands or smile when your speaking?

What makes some presentations better than others?

18 Oct 2016
Posted at 11:21h in Blog, Communication, Presentation skills 0 Comments

What makes some presentations better? A recent study on the popularity of TED talks reveals some important insights for improving your communication skills....

Read More
Memorising a speech can switch off your audience.

The art of charisma: Drop your script and get personal

11 Oct 2016
Posted at 11:53h in Business writing, Communication, Presentation skills 0 Comments

When it comes to preparing for a speech, we tend to go overboard. While practice can make perfect, what are the risks of being too prepared?...

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Do you know how to effectively build trust?

How to build trust as a leader

10 Oct 2016
Posted at 08:48h in Leadership, Blog, Coaching skills, Customer communication 0 Comments

Building trust is an activity managers must execute every day. Are you relying on your intuition too much and could a systematic approach help?...

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Hierarchies can stifle communication, but managers can help by communicating across the organisation.

Building relationships up and down the hierarchical ladder

22 Sep 2016
Posted at 09:16h in Leadership 0 Comments

Hierarchies are a key part of the commercial landscape, but they can stifle communication. How can managers overcome the negative impacts of hierarchy?...

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How can a great leader implement continuous change?

It’s all in your brain: On becoming a great leader

20 Sep 2016
Posted at 09:02h in Leadership 0 Comments

Great leaders are not born but made. One way psychologists have identified this is by using techniques to focus on the future instead of the here and now....

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How can you ensure high team performance?

3 tips for leading a high-performance team

16 Sep 2016
Posted at 14:30h in Diversity & Wellbeing, Leadership 0 Comments

Leading a high-performance team is more than simply promoting team authority. Follow these three tips to ensure a competitive culture....

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