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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
        • AI for Business
        • AI for L&D
        • AI for Trainers
        • AI Writing for Business
        • AI Writing for Government
        • AI Writing for Councils
    • Team Building
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
      • Influencing Skills
      • Performance Management
      • Presentation Skills
      • Project Management
      • Resilience
      • Sales
      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
      • Training
      • Assertiveness skills
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    •  
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      • Performance management
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  • Contact us
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Leaders must be able to communicate effectively.

The truth about leadership communication

15 Jul 2016
Posted at 09:59h in Blog, Communication, Leadership 0 Comments

Communication has never been more important to the role of a company leader. So why do so many not view it is an essential leadership skill?...

Read More
Digital leadership is a natural development of our super-connected society.

Why does digital leadership matter?

13 Jul 2016
Posted at 09:42h in Blog, Change management, Leadership 0 Comments

Virtually every organisation is becoming more reliant on internet technology. In this digital world, do you have the skills to lead effectively?...

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Many organisations create multi-generational teams. But do they respond to the same leadership styles?

Can You Lead a Multi-Generation Workforce?

08 Jul 2016
Posted at 10:08h in Blog, Leadership, Performance management, Talent management 0 Comments

While every worker is unqiue and every generation is different, a leader has to unite them. So is there a simple way to lead a diversely aged team?...

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Getting in the news begins with quality business writing and media relations.

The secret to getting publicity for doing good

30 Jun 2016
Posted at 14:49h in Blog, Leadership 0 Comments

If your company has done something newsworthy, getting publicity is not a sure thing. You need to begin by writing a persuasive press release....

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What does thinking about quitting look like?

Can You Tell When a Worker Is About to Resign?

28 Jun 2016
Posted at 10:48h in Blog, Communication, Negotiation skills 0 Comments

The cost of losing an employee can be drastic - to the bottom line and to morale. So how can you identify when an employee is thinking about moving on?...

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Take time to make sure your executive summary is perfect.

What is the secret to a winning report?

23 Jun 2016
Posted at 12:13h in Business writing 0 Comments

You can spend hours preparing a proposal or tender, but you still need to convince the reader it's worthwhile. This happens in the executive summary....

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Without a clear vision, many nonprofits are not leading their organisation effectively.

Does your not-for-profit have a leadership development plan?

21 Jun 2016
Posted at 10:21h in Blog, Coaching skills, Leadership 0 Comments

A new study has shown that most nonprofits have no written strategy nor do they develop leaders. So why should you strategise for your nonprofit?...

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A leader must show their true colours to encourage employees to do so too.

Can You Get More Out of Your Employees by Opening Up Yourself?

09 Jun 2016
Posted at 15:30h in Blog, Communication, Influencing skills, Leadership 0 Comments

It is no secret that leaders influence their employees. But how can you be assured that you are influencing them in a positive way?...

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Why is leading in a virtual team a challenge?

Do you find virtual teams a challenge?

01 Jun 2016
Posted at 15:31h in Blog, Leadership, Performance management 0 Comments

With the changing business landscape, virtual teams are become common in many organisations. So why do they struggle to perform in the digital space?...

Read More
Are you always tired?

Sleep your way to successful leadership

25 May 2016
Posted at 14:45h in Blog, Leadership, Time management 0 Comments

Sleep is important not just to your health but also to your productivity. Follow these two tips to ensure you get a good sleep and wake up refreshed....

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Posing like Wonder Woman can make you more confident and less stressed.

How can you boost your confidence in two minutes?

20 May 2016
Posted at 11:53h in Assertiveness skills, Blog, Communication, Presentation skills 0 Comments

Our body language reflects what is going on in our minds. But how can we use this strategically to become more effective communicators?...

Read More
Business writers can better communicate ideas with good grammar.

Why good grammar matters in business writing

16 May 2016
Posted at 09:20h in Blog, Business writing 0 Comments

English is guided by the laws of grammar. But these days, many people are abandoning some of the rules. So what does this mean for your business writing?...

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Writing well can be challenging, but keeping it simple is easy.

Should you be simplifying your writing?

13 May 2016
Posted at 09:46h in Blog, Business writing 0 Comments

Historically, we used words to distinguish status and class and keep knowledge from others. But if you want to get your point across, keep it simple....

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The new face of business leadership involves team work and constant change.

Do you need to redesign your organisation?

09 May 2016
Posted at 09:52h in Blog, Change management, Leadership 0 Comments

A massive 77 per cent of organisations are changing their structure, but such shifts require change leadership. So do you have what it takes?...

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Avoid becoming lost in the commercial world and attract millennial talent.

How can a business capture millennial recruits?

06 May 2016
Posted at 10:27h in Leadership, Negotiation skills 0 Comments

How can companies attract millennial workers and what assets do they look for? Professional development training is one way to accomplish this goal....

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How can you overcome these obstacles to being a great leader?

3 obstacles to great leadership

04 May 2016
Posted at 11:02h in Blog, Communication, Leadership 0 Comments

A great leader is not only born, but also made but to do this, a person will need to overcome a number of obstacles and challenges....

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What can we learn from Jeff Weiner's speech?

3 things we can learn from Jeff Weiner

27 Apr 2016
Posted at 09:32h in Blog, Change management, Leadership 0 Comments

A great leader responds to crisis with a cool head. An example of a leader responding to a disaster is Jeff Weiner's address to his employees....

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How can your business adapt to change?

Adapting to change: Keeping performance in-sight

06 Apr 2016
Posted at 08:41h in Blog, Leadership 0 Comments

Change is never easy for both employees and management alike. However, central to organisational change is the ability to get worker buy-in....

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How are millennials different?

How communication skills training can benefit millennials

04 Apr 2016
Posted at 08:17h in Communication, Negotiation skills 0 Comments

Few generations have received the same amount of media attention as millennials. How can communication skills training connect people with this group?...

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are you communication skills up to scratch?

Is passive-aggressive behaviour impacting your relationships?

31 Mar 2016
Posted at 16:33h in Assertiveness skills, Blog, Communication 0 Comments

Could an employee's passive aggressive behaviour be because they are unable to communication their grievances in a business environment?...

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