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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
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      • Unconscious Bias
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      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
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  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
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  • Blog
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A negotiation can seem intimidating, but the right approach will help you keep your footing.

3 things you should do to prepare for a negotiation

08 Apr 2015
Posted at 14:33h in Blog, Communication, Negotiation skills 0 Comments

3 things you should do to prepare for a negotiation...

Read More
Heavy-handed negotiations will only go one way. Here are three tips that can help you influence others subtly.

Softly-softly: 3 tips on subtly influencing people

07 Apr 2015
Posted at 09:00h in Communication, Influencing skills, Negotiation skills 0 Comments

Negotiations can soon breakdown if you're heavy-handed. Here are three things to keep in mind that will help you subtly influence the other party....

Read More
Could an explosion of colour reinvigorate your workplace?

How can the ‘psychology of colour’ help leaders?

02 Apr 2015
Posted at 09:50h in Blog, Leadership 0 Comments

Everything from the clothes of peers to the interior walls of the workplace can have a positive affect on mood - providing they're the right colour....

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The Cricket World Cup has been the talk of Australia and New Zealand over the last few weeks.

5 leadership lessons from the Cricket World Cup

31 Mar 2015
Posted at 16:29h in Blog, Leadership 0 Comments

Workplace productivity may have understandably dipped during the fervour of the Cricket World Cup, but here are five leadership takeaways from the tournament....

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Is it possible to convey your point without actually talking? These nonverbal communication tips can help.

How to make the most of nonverbal communication

27 Mar 2015
Posted at 10:10h in Blog, Communication, Conflict management 0 Comments

Talking the talk is all well and good, but here are a few things to keep in mind when only nonverbal communication will do....

Read More
Be the bright spark and stay SMART when setting yourself goals.

Are you SMART? How to set goals and achieve them

26 Mar 2015
Posted at 15:01h in Blog, Time management 0 Comments

These three tips will help you set achievable goals while - more importantly - helping you fulfill them in good time....

Read More
Great leaders will often stand out from the crowd and embrace the unorthodox.

Famous leaders who embrace unorthodox habits

24 Mar 2015
Posted at 09:15h in Blog, Leadership 0 Comments

Embracing eccentricity as a leader can be crucial in unlocking sustained success. These famous examples prove just that....

Read More
Always clock watching? These tips will help your time management in the workplace.

Prioritising and managing time as a leader

20 Mar 2015
Posted at 09:55h in Blog, Time management 0 Comments

The modern world of work has made effective time management more difficult than ever, these tips will see you planning the days more effectively....

Read More
Facilitating a meeting where everyone gets an equal say isn't easy. These tips can help.

How to meticulously master meetings

19 Mar 2015
Posted at 10:09h in Blog, Communication, Time management 0 Comments

A wasted meeting is no good for the productivity of any of those involved. Here are the tips you need to become a master facilitator....

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Playing dumb when it comes to conflict will do more harm than good.

How to tackle conflict head on

18 Mar 2015
Posted at 11:43h in Blog, Conflict management 0 Comments

Initiating conflict should be a last resort, but it can be cathartic when it comes to finding the root cause of any issues in the workplace....

Read More
Could you be taking more risks in the hunt for success?

Push the envelope: How to channel risk into success

17 Mar 2015
Posted at 09:07h in Blog, Coaching skills, Leadership 0 Comments

Pushing the boundaries and making difficult decisions is a key asset to any leader. Here are three things to keep in mind when it comes to taking risks....

Read More
Getting something for nothing is the end result of an ideal negotiation. These tips can get you there.

Something for nothing: How to be a killer negotiator

13 Mar 2015
Posted at 11:33h in Blog, Communication, Negotiation skills 0 Comments

Getting what you want from any negotiation can be kept simple providing you keep your emotions in check and follow this advice....

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Is looking at work more appealing than getting it done? These tips can stop you procrastinating.

Master procrastinator? How to stop wasting your time at work

12 Mar 2015
Posted at 14:17h in Time management 0 Comments

Does your mind wander at work? Here are the things to keep in mind if you struggle to stay attentive and on task thanks to a need to procrastinate....

Read More
Do you fear the toll of the alarm clock in the morning? These tips can help you get motivated and attack the day.

Carpe Diem: 3 Tips on Being Motivated to Attack Every Day

11 Mar 2015
Posted at 10:25h in Blog, Communication, Time management 0 Comments

Struggle to tear yourself away from bed in the morning? These tips can help you get motivated to attack every day....

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Are your staff ok? Superior emotional intelligence can help identify whether they are or not.

How to hone your emotional skills as a leader

10 Mar 2015
Posted at 10:17h in Blog, Communication 0 Comments

It may not come naturally, but honing emotional intelligence is important for leaders. These tips can help anyone improve theirs....

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More workers are being productive remotely, but do leaders have the skills to keep them on track?

Fluid flexibility: How to manage a remote team

06 Mar 2015
Posted at 09:38h in Blog, Change management 0 Comments

The modern world of work is gradually making remote working the norm, but are leaders ready to manage a scattered team effectively?...

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Encouraging more collaborative and innovative thinking is imperative in leadership.

How to lead an open discussion

04 Mar 2015
Posted at 20:44h in Blog, Communication 0 Comments

Leading an open discussion can help provide alternative answers to problems. Here are the things to keep in mind to encourage effective collaboration....

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Conflicts in the workplace can occasionally prove productive, but they need to be managed carefully.

Curtail The Conflict: How To Manage Disagreements

03 Mar 2015
Posted at 20:02h in Blog, Emotional Intelligence, Leadership 0 Comments

Disagreements between team members can prove fruitful, but making sure the mark isn't overstepped is the work of a good leader....

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Making the right choices can be a balancing act both professionally and personally.

3 tips on conquering the complex and making the right decisions

02 Mar 2015
Posted at 15:05h in Blog, Communication 0 Comments

Making the right decisions is crucial in both professional and personal life. Here are the things to keep in mind when posed with difficult choices....

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Managers look to answer questions. Great leaders will ask the most difficult ones.

Climbing The Ladder: Transitioning From Manager to Leader

27 Feb 2015
Posted at 10:29h in Blog, Leadership 0 Comments

Managers are often promoted into responsibility, while leaders relish it. Here are the things to keep in mind when making the transition between the two....

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