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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
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      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
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      • Presentation Skills
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      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
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      • Assertiveness skills
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    •  
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How HR can drive real, strategic value

How HR can drive real, strategic value

22 Jul 2025
Posted at 07:48h in Blog, Communication, Leadership, Problem Solving 0 Comments

Learn how HR professionals can shift from transactional to strategic by building commercial acumen and driving measurable business outcomes....

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Emerging leadership: How to grow future-ready managers

Emerging leadership: How to grow future-ready managers

15 Jul 2025
Posted at 08:16h in Blog, Coaching skills, Leadership, Training 0 Comments

Learn how to identify, develop and support emerging leaders. Future-proof your business with practical talent development and leadership strategies....

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Writing better policies: How clarity builds compliance and trust

Writing better policies: How clarity builds compliance and trust

08 Jul 2025
Posted at 07:25h in Blog, Business writing, Communication, Leadership 0 Comments

Confusing policies cause frustration and risk. Learn how to write clear, people-friendly policies that cut the corporate waffle....

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Storytelling in leadership: How narratives drive team engagement

Storytelling in leadership: How narratives drive team engagement

01 Jul 2025
Posted at 09:10h in Blog, Communication, Leadership, Presentation skills 0 Comments

Discover how storytelling drives influence and builds culture. Learn practical narrative tools to connect and lead with impact....

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Unconscious bias: Noticing blind spots to lead more inclusively

Unconscious bias: Noticing blind spots to lead more inclusively

24 Jun 2025
Posted at 07:01h in Blog, Communication, Diversity & Wellbeing, Talent management 0 Comments

Unconscious bias shapes who gets heard, promoted and overlooked — often without us realising. Learn how to notice the signs and address unconscious bias....

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Time management: Prioritising what matters in a busy workday

Time management: Prioritising what matters in a busy workday

03 Jun 2025
Posted at 07:06h in Blog, Problem Solving, Time management, Training 0 Comments

Drowning in tasks and constant interruptions? Learn how to prioritise what matters and take back control of your day....

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Business writing: How to stay clear and professional under pressure

Business writing: How to stay clear and professional under pressure

27 May 2025
Posted at 07:50h in Blog, Business writing, Communication, Training 0 Comments

Feel the heat when writing under pressure? Learn how to write clear, professional business comms without losing your cool....

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Influencing skills: Getting buy-in without authority

Influencing skills: Getting buy-in without authority

20 May 2025
Posted at 08:46h in Blog, Communication, Influencing skills, Problem Solving 0 Comments

Learn how to secure buy-in, drive change and win support beyond formal authority. Discover proven influencing skills and high-trust tactics for senior leaders....

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Creative problem solving: Building a culture of curiosity and innovation

Creative problem solving: Building a culture of curiosity and innovation

13 May 2025
Posted at 07:30h in Blog, Communication, Leadership, Problem Solving 0 Comments

Learn how to build creative problem-solving muscle in your team. Nurture a culture of curiosity and achieve better business outcomes....

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Coaching skills for managers: Supporting growth through everyday conversations

Coaching skills for managers: Supporting growth through everyday conversations

06 May 2025
Posted at 07:27h in Blog, Coaching skills, Leadership, Training 0 Comments

Discover how simple, actionable coaching conversations help managers build clarity, confidence and capability in teams....

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Team building: Creating cohesion, connection and collaboration

Team building: Creating cohesion, connection and collaboration

29 Apr 2025
Posted at 09:56h in Blog, Leadership, Talent management, Team Building 0 Comments

Forget the awkward icebreakers. Discover practical, low-cost ways to build team connection, cohesion and collaboration with habits you can start today....

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Assertiveness skills: Communicating with clarity, confidence and respect

Assertiveness skills: Communicating with clarity, confidence and respect

22 Apr 2025
Posted at 08:01h in Assertiveness skills, Blog, Communication, Training 0 Comments

Master assertive communication with practical techniques to lead confidently and build stronger workplace relationships — without overdoing it....

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Recruitment strategies: How to hire for cultural fit without bias

Recruitment strategies: How to hire for cultural fit without bias

08 Apr 2025
Posted at 08:28h in Blog, Diversity & Wellbeing, Leadership, Talent management 0 Comments

Learn how to dodge bias when hiring for cultural fit. Explore structured hiring techniques and embrace diversity to build a more inclusive team....

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Facilitation skills: Leading practical brainstorming sessions

Facilitation skills: Leading practical brainstorming sessions

01 Apr 2025
Posted at 07:40h in Blog, Communication, Leadership, Training 0 Comments

Struggling to run productive brainstorming sessions? Learn expert facilitation skills to spark creativity and turn great ideas into action....

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Essential leadership skills: Managing a multigenerational workforce

Essential leadership skills: Managing a multigenerational workforce

25 Mar 2025
Posted at 08:36h in Blog, Communication, Leadership, Team Building 0 Comments

Learn how to effectively manage a multigenerational team. Discover strategies for bridging generational gaps and boosting performance....

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Finance for managers: Understanding key financial metrics for better decision-making

Finance for managers: Understanding key financial metrics for better decision-making

18 Mar 2025
Posted at 07:49h in Blog, Communication, Leadership, Training 0 Comments

Boost your financial confidence and learn the key financial metrics every manager should know to make smarter business decisions....

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Psychological safety: Encouraging employees to speak up without fear

Psychological safety: Encouraging employees to speak up without fear

11 Mar 2025
Posted at 07:05h in Blog, Diversity & Wellbeing, Leadership, Managing conflict 0 Comments

Explore actionable strategies to make your workplace psychologically safe and create a more open, collaborative team culture....

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Presentation skills: Mastering the art of engaging storytelling

Presentation skills: Mastering the art of engaging storytelling

04 Mar 2025
Posted at 08:25h in Blog, Communication, Presentation skills, Training 0 Comments

Want to give presentations people actually enjoy? Learn how to use storytelling and emotion to make your message unforgettable....

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Government writing: Crafting clear and effective public communications

Government writing: Crafting clear and effective public communications

25 Feb 2025
Posted at 07:27h in Blog, Business writing, Communication, Training 0 Comments

Want to write government documents people actually understand? Learn how to keep it clear, concise and free of bureaucratic fluff....

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Bystander intervention: Creating a safer and more respectful workplace

Bystander intervention: Creating a safer and more respectful workplace

19 Feb 2025
Posted at 08:00h in Blog, Leadership, Managing conflict, Problem Solving 0 Comments

Learn how bystander intervention creates a safer, more respectful workplace. Explore key strategies for fostering a culture of accountability....

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