Business Partnering Training Course
Become a strategic and trusted adviser to your stakeholders
Transform your role from support to strategic partner. With the right communication skills, you can be a trusted and strategic adviser to internal clients: a true business partner.
This Business Partnering training course enables participants from business functions such as HR, Finance, Legal and IT to lift collaboration with internal leaders to a strategic level. The program will enhance your skills to build relationships and become a trusted adviser, anticipating needs and proactively providing solutions to drive organisational success.
Learning outcomes
In this Business Partnering training course, participants learn how to:
- Identify key stakeholders and their wants and needs
- Adjust communication style to build influence
- Use communication strategies such as listening, questioning and empathy
- Anticipate the needs of your internal clients and proactively propose solutions
- Use the levers of persuasion to influence stakeholder decision-making
- Plan and manage business partnering meetings.
Target audience
This program is designed for groups of people from corporate support functions, such as Finance, HR/People and Culture, Legal, Procurement, Facilities Management, R&D, PMO and IT, who want to enhance their business partnering skills.
Duration
1 day
This one-day Business Partnering program can be tailored to any duration that suits your organisation and can be combined with other topics.
Location
We come to you. We deliver this Business Partnering course to groups at your offices or virtually via Zoom or Teams.
Frequently Asked Questions
What is Business Partnering?
Business Partnering is taking a strategic approach to collaborating with stakeholders to drive organisational performance and achieve organisational goals.
A fictitious example of business partnering:
A department in an organisation is experiencing high employee turnover, affecting productivity and morale. It also leads to significant distractions for management and staff when dealing with recruitment and onboarding.
The HR Business Partner identifies the issue proactively, and analyses exit interview data, employee surveys and performance metrics to identify reasons for the turnover in the department. The HR BP produces several solutions to the issue.
They meet with the department head and discuss the issue, findings, and options for remedying the situation. Together they may conclude that challenges such as limited career prospects, work-life balance concerns and a lack of training and development opportunities play a role.
Together, they develop and execute an action plan. This may include adjusting flexible working arrangements, enhancing the physical workspace, further analysing the issue through focus groups and initiating personal development plans with appropriate training and development opportunities.
Who should attend a Business Partnering course?
This Business Partnering course is ideal for professionals in support functions who want to enhance their strategic influencing and partnership skills. Typical corporate support functions are HR, Finance, IT, Procurement, PR and Communications, Legal, Project Management Office, Strategy and Planning etc.
What are the key learning outcomes of a Business Partnering course?
Participants will learn to build strategic relationships, improve communication and negotiation skills, and influence decision-making processes.
How long is the Business Partnering course?
Our standard Business Partnering course is one day. However, by focusing on fewer topics it can be reduced to a half-day. If we include deeper skills in influencing, problem-solving, negotiation techniques, meeting management and facilitation, and presentation skills, the course can easily take 5 full days. Talk to us so we can jointly determine the optimal duration for your needs and budget. Complete the webform on this page or call us at 1300 655 098.
What topics are covered in the Business Partnering course?
Key topics include stakeholder management and influencing, financial acumen, strategic thinking, and effective communication.
Are there any prerequisites for attending business partnering training?
There are no specific prerequisites, but it is beneficial to have a basic understanding of business operations and functions.
What materials will be provided?
Participants will receive course materials, including workbooks, case studies, and access to online resources.
Will there be any practical exercises in the Business Partnering course?
Yes, our workshop is highly interactive. It includes practical exercises, group discussions, and real-world case studies to provide a practical learning experience.
How will this course benefit my career?
The skills gained from this course will help participants become trusted advisers within the organisation, which will enhance their confidence, career prospects and professional growth.
Is there a certification upon completion?
Participants will receive a Certificate of Participation after successfully completing the Business Partnering course.
Live virtual workshop testimonials
Thought the course was great – huge amount of information. I didn’t think that I would learn so much.
The program is very useful and Jill has an excellent knowledge and experience based on how organised and the way she deals with the questions from the participants.
Graham delivered a program that met our needs perfectly. The delivery was superb – a great balance of instruction, example and group interaction. Great ideas that we can take away and start applying immediately. Very engaging.
This hands down is the best delivery of a course I have seen.
Vanessa’s method of delivering the training was excellent and so specific to what goes on here. Her delivery was excellent and she was someone you automatically feel comfortable with. Every person in the training was engaged and took part in discussion, I know from speaking with them that every single person has walked away from the training taking something with them that will help them. It was so great that we didn’t have to sit and work and through a book, we all had a laugh and we saw a side of some people that we would never had seen if we had not all come together.
Excellent workshop straight to the point, very easy going and relaxed atmosphere. I would recommend this course based on the relevant information provided by the facilitator, this is very useful.
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Suzanne was great - she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.
Paula is very engaging. She had great examples. This is a great course. Great techniques and ideas provided with a very bubbly and extremely informative facilitator.
Thank you Suzanne – I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
Martin was great, very concise, knowledgeable and experienced. Really good scenarios and perspectives. Friendly, open and engaging. Thanks Martin! Great session!
Excellent! Thoroughly enjoyed the session and will definitely put what I have learnt into practice. Session was very informative. Subject matter was presented in a way that was easily understood.
Martin adapted to the team exceedingly well and tailored the presentation ‘on the fly’. Is that not a testament to a ‘communication skills’ facilitator?
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
The training has lots of interesting examples. It is easy to absorb the information. The information and notes are great and easy to absorb. I have learned techniques of dealing with difficult customers. It will help me provide better customer service to clients.
Rose was great, clear, very easy to listen to – I didn’t get bored or distracted The day went really fast with really relevant material and interesting topics.
Graham was brilliant, really engaging day.
Open forum discussions were extremely useful and productive. Great to be able to take written information away to refer to. I would highly recommend the course to people needing the assurance that what they are doing is on the right track. That the course will add confidence, understanding and a fresh way of approach.
Suzanne’s delivery of what can be confronting topics was exceptional, made everyone feel comfortable and safe and we walked away with tools to improve our communication.
The course was interactive with solid direction and positive guidance. I loved how Rose had really delved into the pre-course surveys and expected individual outcomes.
Thank you Suzanne - I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
Rose is a great speaker that encouraged participation from everyone. Her content delivery was very good.
Excellent course, content was relevant to my role. Graham was also fabulous at keeping the content light and engaging! Would highly recommend the course.
Rose was excellent! She has a lovely style is pleasant and great humour. She is very knowledgeable. Thank you Rose.
Great job Graham. Your knowledge and passion are exceptional. Thank you!!
This was a really engaging and important session. Graham kept everyone engaged throughout all the content and shared some really beneficial things to think about and practice when communicating.
Rose was great. I really enjoyed the course. It was very informative and I have learnt a lot of useful skills to use not only in the workplace but in a social situation.
Very beneficial training with further information to look into. Graham was wonderfully engaging, relatable, well spoken. The format worked really well. The breakout groups mixed with the individual tasks and information was easy to follow and kept our attention.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
We would like to thank Naomi for coming out to complete the body language workshop to our staff. I have received nothing but positive feedback from everyone in the office. Naomi’s character and method of teaching was spot on and very professional. For now we will take on board the skills and knowledge learnt from the body language workshop.
Great workshop which was flexible to our needs both before the sessions and during as concerns and questions were raised. Rose is a fantastic facilitator with a great wealth of experience and knowledge that helped our group to brainstorm ideas to resolve our existing issues and personal shortfalls.
Mark was terrific – great anecdotes, knew his material. He made the day – which I thought would be too long – fun, engaging, thought provoking and I walk away with actual tools and strategies. Look forward to another session with Mark at the lecturn.
Very good facilitation. The trainer quickly built a rapport, held interest and responded well to questions - great!
Matt was very engaging and the sessions were very insightful. A great facilitated discussion.
Steve is so skilled at taking you along the journey. He was so entertaining it was like I was binge watching a great series. There were so many highs where he'd make you laugh but he can also bring it down, make it personal and tug at the heart strings with his personal stories, all while you're learning..
Graham was a very knowledgeable and very engaging the whole day. I was really impressed with his delivery and enthusiasm of the material. Thank you for a great day of training! I really appreciate the initial phone call as it helped get an understanding of the business.
Craig was very engaging and able to deliver the message clearly. Lots of self realisations I had not thought of – the course highlighted a lot of things for me. I found the informal discussions were very valuable, particularly when I could open up about some experiences and get advice.
Loved the way the training was structured. Felt half day was too short for this training and could have more interactive sessions. Justine did an excellent job.
I found this seminar very helpful and interesting and think every workplace should have one.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
The workshop had a structured approach to preparing conversations that will deliver better outcomes. It helped understanding my audience. The facilitation was clear and easy to follow, and there was plenty of discussion time.
Rose was a great facilitator and made the day fun. Great entry level course for communicating – would definitely recommend this course to my colleagues.
Brilliant facilitation. Brenda is emotionally intelligent and intellectually stimulating. Read the room on point and kept us engaged the entire time.
Highly recommended. This course is very useful to discover a lot of hidden qualities that we have. Graham is very knowledgeable and engaging.
I honestly got a lot out of the training. The training was insightful and informative. Suzanne’s approach was really entertaining. I intend to apply all that was discussed and shared during this workshop but I will try to apply how to deal with different personality types in the workplace.
Paula was fantastic! Four hour session was the perfect amount of time.
Graham was very approachable and displayed the perfect communication skills we should all display. Amazing training. Really important content that I hope the entire company undertakes. Lastly, THANK YOU for organising such training.
This is without doubt the most insightful and useful workshop I have ever participated in. So much to take away. Thank you Mechelle!
Graham was fantastic. He explained the content really well, answered questions and went into extra detail when needed. I found it worked really well having a main group then the smaller breakout groups. It was a nice way to collaborate with people you wouldn’t normally work with.
Suzanne was absolutely brilliant - easily the best trainer I've been to. I really enjoyed her humour, how interactive it felt rather than just sitting and listening, and providing playdoh for us to fidget with was a great idea.
Justine was absolutely lovely! The training was fun and informative and I feel like I learnt a lot!
Excellent balance between technology and people’s varying skills and familiarity. It was all over too soon!! I would absolutely have Steve back for other training or this training again. I could imagine this would have been fantastic training to do with management teams to help build rapport between colleagues and how to trouble shoot common and familiar communication pitfalls. Very useful for both work and personal relationships.
Naomi was engaging and interesting to listen to. She relaxed the room and invited our responses. She tied the conversation to the topics very well.
It made me realise to be more non judgemental and look at why people may be acting in certain ways. Also how my actions and responses could be seen by other people.
Lovely to have a day of learning spent with Justine. She opened up a wider range on what I thought I knew and has polished up the way I communicate and how I should approach a situation matter in a more practical manner. Thank you.
Course material was great and our trainer demonstrated an excellent knowledge of the subject material. Course flew by – also a good indicator that the trainer and course were excellent – Suzanne you were amazing.
Superb, entertaining and informative. Would recommend everyone at Versent to go through this training. Craig was very engaging and thought provoking. Some good models and strategies to try out in the real world.
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Call us on 1300 655 098 or send us a quick info request to discuss how ICML can help your leaders deliver advanced presentations.