Writing in Councils testimonials


Central Highlands Regional Council – Scott Mason – Chief Executive Officer

"The Report Writing Training delivered by ICML was extremely engaging, professional and highly beneficial for council officers to develop and advance their report writing skills. The training provided staff with not only useful writing techniques and resources, but with a greater confidence and understanding of writing practices. I would highly recommend ICML to anyone wishing to progress their writing skills!"


Central Highlands Regional Council – Bill

"Well done Lynne - very interactive, great examples across a range of disciplines and topics. Need to extend the program to as many staff as possible. "


City of Casey – Participant

"Lynne’s session was excellent and I would highly recommend it to others. The program was well-delivered and engaging - could have easily become a very dry subject in someone else's hands. "


Kingston City Council – Pam

"Lynne is a great presenter and very engaging with everyone. Lots of tips Lynne showed us when writing emails I would have never picked up prior to the session."


City of Greater Bendigo – Participant

"A course that takes your personal input and uses it to improve your professional skills in an enjoyable and effective way. Facilitation was enjoyable, engaging and effective in communication. "


City of Casey – Participant

"Lynne was engaging the whole time – no moments of nodding off or inattention. Plus working on real life examples made the practice very relevant. The best one day course I have attended in quite some time. The skill and experience of the facilitator is evident."


Central Highlands Regional Council – Participant

"The training was very informative and engaging. Zoom was also an effective platform for remote training."


Brimbank City Council – Pam

"Lynne is clear, concise and great communicator. Excellent at transferring knowledge. Provides feedback without causing embarrassment. Excellent training. Worth a full day out of the office due to the outcomes. Practical and results orientated. "


Central Highlands Regional Council – James

"Very informative, one of the best training sessions I have undertaken since joining local government. "


Mt Alexander Shire Council - Carolyn

"I am already using the skills by referring to the quick reference guides and participant manual. I am now writing in the active voice and am clearly including my main message first. I have booked for the Advanced Business Writing workshop – I can’t wait."


Mt Alexander Shire Council - Claire

"A fantastic trainer and great session. I can’t wait for Lynne’s next course!"


Mt Alexander Shire Council - Jodie

"I gained valuable information on audience, structure writing and the correct use of grammar and punctuation"