ICML training courses > Business and government writing > AI Writing Training for Business
Many businesses are experiencing uneven AI adoption. Some employees aren’t using AI at all; others are experimenting informally — often carrying habits from personal use into the workplace without a consistent or considered approach. The result is variable quality, off-brand outputs, and growing exposure to reputational and compliance risk, while the productivity gains AI genuinely offers go unrealised.
This workshop gives participants a practical, confident foundation for writing with AI. They learn to craft purposeful prompts, evaluate and refine AI outputs, and apply these skills to everyday business writing — producing work that’s faster, cleaner, and consistently on-brand.
2 to 3.5 hours
A 3.5-hour workshop allows for more practice, building more confidence and consistent writing.
Employees who write regularly as part of their role. This workshop suits organisations ready to move from ad-hoc AI experimentation to a confident, coordinated approach to AI in everyday business writing.
Participants learn how to:
We tailor every workshop to your organisation’s context and priorities, maximising relevance and impact:
This approach ensures the practical application of AI in business writing, stronger adoption and immediate improvements in the quality and productivity of your organisation’s business writing.
This AI writing workshop for business is easily customisable for organisations across all sectors, including Not-for-Profit and Health organisations, with dedicated versions for councils and for state and federal government agencies available via the links below.
AI is already used in most workplaces. The real question is whether your people are using it effectively, consistently, and safely.
Most organisations have reached an inflection point.
Some employees are early adopters, experimenting enthusiastically with AI. But their approaches are often inconsistent, shaped by personal habits rather than shared standards.
At the same time, many others have not engaged at all. They may be unsure where to start, worried about doing something wrong, or unclear about how AI applies to their role.
The gap between these groups is where risk emerges.
Without guidance, AI use becomes unpredictable:
Because this activity is informal and largely invisible, it is difficult to manage or govern.
At the same time, the productivity upside is well established.
When used effectively, AI helps professionals:
Organisations that embed AI into everyday writing workflows are building a meaningful and growing capability advantage.
The answer is not to limit AI use, but to guide it.
Employees need clarity on:
This requires more than awareness. It requires practical, skills-based training that changes day-to-day behaviour.
This workshop provides exactly that.
Participants leave with a clear, repeatable approach to writing with AI. One that:
The result is not just better use of AI for writing, but a stronger, more consistent writing capability across your organisation.
No. The workshop supports mixed experience levels, from non-AI-users to those with some exposure who want a more practical, structured approach.
Participants can use any available tools, with or without licences. We focus on transferable AI writing skills that apply across all AI platforms.
Highly practical. Participants work on real tasks such as emails, reports and briefings, applying business writing with AI in real time.
Yes. We tailor the workshop to incorporate your policies, style guides, governance requirements and organisational voice.
We cover confidentiality, data risks, accuracy and ethical use, ensuring participants understand how to use AI safely and appropriately.
Participants gain a clear, repeatable approach to business writing with AI, leading to improved productivity, consistent outputs and greater confidence across workplace writing.
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Lynne is so well versed as well as great at engaging people in conversations. Loved the training session. Thank you for teaching us such valuable lessons.
The most useful and productive training I have ever attended.
What a vibrant and engaging facilitator. Jam packed info delivered in 3 and a half hours. Thank you so much Lynne, for all the knowledge sharing.
Very inclusive, knowledgeable and authentic in wanting to share knowledge. Highly recommend the training to all levels of the department. A very practical course that we can apply to our writing.
Jill was fantastic. She was engaging, fun and friendly. This training was really great. I got so much out of it and am excited to take my learnings back to my work.
Lynne is a very engaging presenter and it’s been the best course I’ve attended in a long time.