What is Appreciative Inquiry (AI)?
26 June, 2022With uncertainty and constant changes in the workplace, Appreciative Inquiry can help organisations approach change and leadership development more effectively....
Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Delivered in-house at your premises or in an online virtual classroom
We deliver our training programs either through:
- Face-to-face workshops at your offices – in line with restrictions on people gatherings in your state.
- Impactful live online workshops.
All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.
I have attended a few weekend workshops on Negotiation, behaviour and influence/coaching, but David’s industry experience really helped me visualise new techniques easily.
Suzanne grew on me! I was a bit wary at first but she knew her stuff – and challenged me/the group. Loved the honest, forthright, challenging approach. Quite confronting at times. I’ve done influencing training before but it wasn’t so thought provoking!
Loved the use of Zoom features to keep the session engaging and Terry was a great teacher and host! Format was great, kept me engaged, time went by really quickly!
Simon was great in motivating us to be more confident when we speak. He was full of great little tips to stop the bad habits some of us had while presenting. There were so many great little presenting tips that I feel will help me out in the future and be more confident while presenting.
A great job. Will recommend this workshop for the other two centres. Rob customised the program to the needs of the group. Rob was excellent, read the group, excellent pace and people were engaged.
Excellent workshop straight to the point, very easy going and relaxed atmosphere. I would recommend this course based on the relevant information provided by the facilitator, this is very useful.
Excellent content that was really relevant to my role and my future as a leader/manager. Really interested in using the skill/will model and applying GROW and also improving and increasing coaching.
Naomi was knowledgeable. Used good scenarios, very easy to put into practice. Great session.
Lynne was great at delivering the training and highlighting important aspects that we need to apply in our business writing moving forward. Her vast experience and insight in different styles of business writing made the sessions more effective, productive and interesting. First time I have conducted online training and I was engrossed from start to end.
Suzanne was brilliant. Very engaging, humorous and knowledgeable. Very enjoyable workshop.
Matt presented very well and was able to draw out contributions from the whole group. Very worthwhile, and I hope our team can make use of the techniques and frameworks in our future client engagement activities.
This is an excellent course to help achieve better negotiated outcomes.
Great links to experience, great speed of delivery and experience in delivering the content. Great opportunity to uncover some techniques and tools that are extremely important when having challenging conversations. I will endeavour to put these skills into practise in the future.
Using samples from our own drafted documents made all the difference to the learning.
Lynne is an excellent facilitator. Factual, knowledgeable, straight to the point and friendly. It was informative and well structured.
I would recommend this course as a fantastic application of Leadership skills and ideas.
This course has given me more confidence when negotiating and dealing with my clients to ask questions and push them a little more than before. I find Matthew very engaging and explains things in an easy to understand way.
The course gave me lots of opportunities to role play and practise the theory. Well worth it.
Excellent – I would recommend colleagues to take part in this course. Paul had great energy and really knew the content. Thank you!
Really good session to bring the participants up to date with current practices. Lots of good tips on how to keep your report succinct and on point. Lynne was great, very engaging.
Mechelle has been an absolutely amazing and engaging facilitator. She inspires me to come back for more learning. Course conducted really well and precise. Good course material too! Very beneficial as it is going to help me with my future role.
Mark was very knowledgeable and encouraged participation which was great. The workshop had great content and presentation. Very useful skills that I will definitely be applying.
Paul was engaging all day and kept everyone captivated and included in the conversation. Paul went into fine detail and referenced everything back to the individual. Great job!!
Suzanne tackled a broad and potentially confusing brief with great skill – thanks.
Mark was very knowledgeable and shared a number of stories and examples of customer service that was relevant to our business. Enjoyed the day over all it was good to learn some techniques for managing complaints. The day also highlighted a number of communication styles and the do's and don't s of dealing with each behavior. It’s a lot to remember however, but I am keen take a few techniques and try them out.
Loved the real world examples of AITSL content, felt the logic of the workshop was fantastic. Online format worked really well, great interactive elements as a group and in breakout rooms.
Mechelle was excellent! Great sense of humour. Very helpful and knows her stuff. Makes the course fun. I have learnt so much.
Lynne is clear, concise and great communicator. Excellent at transferring knowledge. Provides feedback without causing embarrassment. Excellent training. Worth a full day out of the office due to the outcomes. Practical and results orientated.
Jill is very competent, clear and personable. Encouraged participant interaction so it was an open discussion and therefore beneficial. Opened my thinking to some of the biases I may be applying to my daily thinking and decision making.
Naomi is an experienced and skilled networker and sales trainer who teaches the tools to be an effective sales executive. I feel more equipped to network more effectively. I feel more confident to walk into an event and ensure I make connections.
Very beneficial training with further information to look into. Graham was wonderfully engaging, relatable, well spoken. The format worked really well. The breakout groups mixed with the individual tasks and information was easy to follow and kept our attention.
Justine was excellent, friendly, strong and engaging. A great mixture of conversation and activity. I already had a strong understanding of personality types and EQ but learnt a lot more about how they all interact and how to develop by acknowledging them.
Mark is an excellent facilitator, one of the best sessions I’ve completed.
Mark was informative, interactive, great sense of humour and happy to answer questions. Great!
I’m an experienced facilitator, but no formal training in this skill set. I found the session useful in expanding my tool kit.
People skills are very important in my position and this has helped greatly. Very thorough and skillful. Gave great examples that I could relate to. Made sense the way the day was organised. Very beneficial, took a lot out of it. Highly recommended.
During the course I had the opportunity to share the day-to-day challenges with Mechelle and get to learn many ways to cope when challenged. Learned many new things during the training and got involved in role plays.
Very worthwhile. Having break out sessions was great and so too was having your own work evaluated as part of group discussions.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
Phil was an excellent and knowledgeable facilitator. The course and facilitator were excellent. A great course which invigorated my knowledge of and approaches to leadership.
I thought Justine was fantastic and the zoom set up great... never really used zoom but it was made easy for someone who is not particularly tech savvy! I really enjoyed it and thanks Justine for making it a pleasurable experience- great job and I would most definitely recommend it!
The information was topical and I can apply it to my role immediately. Great format, I liked how we could get a diverse range of people from our company into one room (Virtual) to discuss our thoughts on the topics.
Great presentation skills. Kept the course flowing well. Peter was a great facilitator.
Lynne is a great presenter and very engaging with everyone. Lots of tips Lynne showed us when writing emails I would have never picked up prior to the session.
We have been utilising Lynne’s skills over the years. Lynne is our ‘go-to’ person for writing, editing, writing for government courses every 2-3 years. We will continue to do so.
Matthew presented well. He gave us simple yet effective tools to apply in our every-day work life. He focused on real life examples, which I could relate to very well.
Mechelle was very engaging and was very skilled in managing a group made up of very different people. I had participant in some leadership training previously. This training allowed me to learn new skills and practice and further developing my existing skills. Mechelle tailored her approach effortlessly to meet the needs of the group.
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Ralph was a fantastic facilitator. Thank you!! Excellent program. Ralph was able to tie people’s comments back to relevant content. He provokes a lot of insightful discussion.
The training was really relevant and enjoyed how it brought both personal and professional elements in together. Brenda was also excellent - very engaging and relatable as well as knowledgeable. One of the more enjoyable training sessions I've been to in a while.
Mechelle was very animated, engaging and entertaining. Gave great examples and made it relevant to user. Thanks Mechelle. I would recommend this course.
Thanks Suzanne, I enjoyed the training and have learnt some useful strategies that I will be implementing both at work and in my everyday life.
Great workshop which was flexible to our needs both before the sessions and during as concerns and questions were raised. Rose is a fantastic facilitator with a great wealth of experience and knowledge that helped our group to brainstorm ideas to resolve our existing issues and personal shortfalls.
We approached ICML one year ago for an in-house training for our organisation. We are grateful for the hard work and exemplary service provided by Peter and his team. ICML’s team gives our organization great support. They are knowledgeable, responsive and thorough, and all this at an excellent value. We highly recommend ICML for all kinds of training an organization would need.
Thank you Suzanne – I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
Paddy was easy to follow and approachable. I really enjoyed the course and found the discussions particularly valuable. Most of all it has really made me think actively about how I can improve the way I do things. I am excited to implement many of the recommendations.
Mechelle is the best facilitator I have had. So committed and engaging. A talented facilitator. Thanks! I learned many skills and had opportunity to practise in a safe space.
Justine is a dynamic presenter who is very engaging and the session is informative and empowering. Thank you.
Renee was lovely. Obviously very knowledgeable about her subject matter.
Justine is a fantastic and engaging facilitator! She makes what could have been a “disinteresting” topic very relevant and helpful.
Lynne was incredibly knowledgeable and was great at explaining concepts. I am more confident now in being able to write to the audience.
Very interactive! With my role as manager, I am continuously providing feedback and this program and how Matthew presented it really helps with that.
Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation.
Suzanne was absolutely fantastic. Full marks to her. The whole course was interestingly presented. Was quite informative and very useful for my personal growth as well as professional.
Would recommend for any potential leaders! Great structure, provided clarity of what I’m in for.
The program provided tools to deal with relationships within the office, how we can achieve standards. Lynne didn’t drop a beat the whole time: engagement was excellent.
Renee was great at adjusting the course content to specific participant needs. She is an energetic presenter who listened to participant’s wishes and attended to them well, despite the diversity of client needs in the room. I came away with useful, practical ideas to put to use. Thank you.
Simon did a great job tailoring the content to the management team. Very interactive and Simon has great knowledge of this topic.
Mark is professional, well humoured and presented. A joy to learn from while showing seriousness when called for. Quality course – great start. Enjoyable and informative. I feel better prepared to enter negotiations and will look further into certain aspects. Simple steps that are easy to apply to great effect.
Suzanne has a refreshing comical approach to ensure the participants reach their learning outcomes. Kept our interest and made it real and personal. Thank you!
Renee was amazing! Great knowledge and great presentation! I learnt so much. I would recommend the workshop, particularly for new managers and upcoming managers.
Lynne was very talented at engaging the group and facilitating active learning. I was alert and interested throughout the day.
A great overview of the project management environment coupled with lots of useful tools for projects big and small. I’ll definitely be implementing these in my work day.
Lynne had the team thoroughly engaged in our time management training. It was practical and fun and I’m looking forward to seeing how we all respond and build those positive, efficient and effective habits.
Rose was great, clear, very easy to listen to – I didn’t get bored or distracted The day went really fast with really relevant material and interesting topics.
Rose is very knowledgeable and a professional trainer. Skills provided from training were specific and relevant. These are skills that every HR Manager needs to have.
Excellent delivery that suited me. I highly recommend the course and in particular Suzanne as a facilitator to up-skill any team.
I have a diploma in management and wasn’t sure if this course would be worth participating in. I was extremely happy to find the course beneficial. Renee’s coaching and commitment to making sure everyone in the course understood the concepts was fantastic.
One of the best training modules I have completed for career development so far.
Great course which gives you tools you can implement straight away
A highly engaging and very practical workshop which provided me (a self-professed, highly organised individual) with new strategies. Thank you! Lynne is very knowledgeable and obviously very skilled at facilitating such sessions. Her warm, friendly and respectful nature kept me engaged.
This training company consistently produces great sessions and I really enjoy them!
Great session – learnt a lot of practical skills that will help me at work.
Renee was really great! Very informative, really relevant material. Was sad to finish the course.
Fantastic! Really helpful and useful techniques. Justine is very engaging and I would recommend the course to others – very helpful. The course was straight forward with helpful strategies I’m able to use in developing my skills of staff management. I am feeling much more confident after completing this session.
Excellent delivery. Lynne is engaging and very knowledgeable. I now have a much better understanding of how business writing is different to other forms eg. academic.
Justine presenting style was engaging and not intimidating. Although l have participated in a number of similar training, l was able to come out of this training with a few new learnings that l can see will add value to how interact with peers and clients.
Loved the course Project Management Essentials. Would surely recommend it to anyone who needs it. Robin has been excellent and helped clear the doubts that arose during the course. The course gives a lot of insights into Project Management. I learnt a lot of things I can improve on.
Fantastic workshop, really engaging and interesting, interactive and well delivered. Thanks Rob! I’ve learned a lot of skills and the diagrams/visual elements were so valuable to me.
Thank you, Mark! Great day and very useful. Heaps of relevant and useful tips and formulas. Mark is a great facilitator – interactive, engaging and knowledgeable.
Suzanne was very engaging and quickly establishes relationships. Hard to change a bunch of ladies who have worked together for a long time but Suzanne could have cracked them.
Really beneficial to the organisation. Lynne was fantastic and I highly recommend this course to everyone in the organisation.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
I found this course extremely valuable and thought provoking. Live online workshops are great - means we have access to great courses and facilitators without having to travel or be onsite.
We would like to thank Naomi for coming out to complete the body language workshop to our staff. I have received nothing but positive feedback from everyone in the office. Naomi’s character and method of teaching was spot on and very professional. For now we will take on board the skills and knowledge learnt from the body language workshop.
Suzanne was interactive and connected well with the group. The course material to take home will help keep the material fresh. It was fantastic!
Paul was very articulate and knows his stuff. Comprehensive, practical and useful.
Run VERY effectively through Zoom, I would even say better than a regular meeting room setting face to face. Good mix of participation, presentation elements and facilitator interaction. Useful tools to apply in the workplace.
Mechelle was enthusiastic and respectful of everyone. Really insightful course that allowed you to positively reflect on yourself and take away some great approaches to influencing and negotiating. Thanks heaps Mechelle!
Lynne was knowledgeable and engaging and maintained a good pace for the workshops. The live workshop worked well, the breakout rooms were a good substitute for the usual breaking off into groups during a face-to-face workshop.
The Report Writing Training delivered by ICML was extremely engaging, professional and highly beneficial for council officers to develop and advance their report writing skills. The training provided staff with not only useful writing techniques and resources, but with a greater confidence and understanding of writing practices. I would highly recommend ICML to anyone wishing to progress their writing skills!
This was the best training session I have attended at RMIT. Suzanne was absolutely amazing and the content was very insightful, but practical. Would highly recommend it.
A course that takes your personal input and uses it to improve your professional skills in an enjoyable and effective way. Facilitation was enjoyable, engaging and effective in communication.
Despite having learnt about very similar ideas and info at University (studying Psychology) it was a lot more practical. The booklet, slides and Jill were all very well informed.
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
Michael went above and beyond to deliver a series of customer service workshops catered to our individual needs. Excellent!
ICML provided us with fantastic and responsive information. The course gave me the ability to recognise what my emotions are telling me. Rose was terrific. She was knowledgeable and very interactive. She made the session fun and applied examples to real life situations.
Simon is so inspiring. Very engaging and memorable workshop from beginning to end. I’m certainly going away with a lot more confidence and the tools I need to improve.
The program reaffirmed my skills and the facilitation was engaging, entertaining and knowledgeable. Lynne was a fabulous, engaging presenter.
Renee is obviously very skilled, knowledgeable and passionate about her subject. I found this course to be engaging, informative and challenging. I actually can see myself using these new skills on a daily basis – both at home and in the workplace. I’m excited about using them – Thanks Renee.
Not only was it a fun 2 days, but I learnt some powerful tools that I will certainly use in the future to enable me to me a more "focussed & fun" trainer. I would also highly recommend this course to anyone planning to "tread the carpet" in front of audiences, or to further their "quiver of tools" moving forward. Thanks to Lynne - the two days were one of the best "work days" that I have had, thank you.
Renee presented the course in an interesting vibrant way. The content was perfect for me and my new sales role.
Thanks Caitlin. It was very informative & helpful.
Thank you Justine, your interactive training, whereby you included each participant by sharing out tasks and used each person’s names in examples, was engaging and effective. Your availability in the breakout rooms offered our room support when we had hit a road block, and it was much appreciated. The format of the workshop was facilitated by Justine who used face to face training techniques so it was effective and retained personal impact.
I enjoyed the training. Justine had me very engaged and got us to proactively take part in activities. Can’t wait to implement what I have learnt. Thank you!!
Absolutely amazing course and Anita was a fabulous course convenor.
The course and facilitator were great, would recommend to everyone within BMW. I have gained confidence in knowing what to do, makes a difference.
This is a great tool to have, especially if you lack in confidence or deal with difficult people.
Fantastic session facilitated by a very skilled and knowledgeable facilitator. The content of the course was exactly what was required. Amazing process and workshop. Skills gained will assist the team moving forward and from strength to strength.
Lynne is a very engaging presenter and it’s been the best course I’ve attended in a long time.
A great program – Lynne was friendly, knowledgeable and kept us in control. A fantastic program for those who need guidance in time management.
A fun snapshot of all those important sales skills that sales people need to be successful and make an impact on their clients.
Graham was fantastic; best facilitator in 10 years of training.
A really enjoyable and practical course with a presenter who builds instant rapport. Renee gave us practical and relevant examples that can be applied in my everyday work situation. The models were well explained and easy to use.
Anita did a great job making the material relevant for our circumstances. Great advice of how to deal with real examples. Easy to understand and makes the whole idea of project management less daunting. The workshop provides a very easy to follow and implement process. Information was great detail but not overwhelming.
Monique is a fantastic facilitator and it's made me rethink how I have conversations with my team members. I was engaged throughout and enjoyed the breakout rooms.
Matthew was a very engaging presenter. It was an effortless experience to listen, learn and participate.
The course was practical, interactive, informative and action oriented. With little background in business writing – it was useful to learn new and practical skills.
Maggie was very professional and engaging especially in remote format.
Fun and informative.
Naomi was approachable and personable. She shared personal experiences and really made an effort to engage with each person in the class and understand the business.
I found Graham’s information on things to be excellent. His knowledge is fantastic.
This was an excellent course - full on great insights and practical tips that will help me personally with recruitment in the future.
Class delivered in an interactive and engaging way. Based on concrete examples which makes it easy to understand and retain.
Honestly, I didn’t find any past workshops as interesting as this. Amazing use of verbal and non-verbal communication.
This workshop was insightful, informative and entirely practical. The methods I learnt today will absolutely help my approach to give and receive feedback.
Great facilitator! Really engaging – the topics and information was great. Having worked with ICML for different sessions, the customer relationships and service they provide is exceptional. They always deliver great quality training. Feedback is always outstanding – thank you.
Anita is a very engaging facilitator, has excellent knowledge and makes you feel encouraged to contribute. Really enjoyed the workshop. Very practical and will be easy to implement day to day.
I’m excited to go back to the workforce and start using some of the tools that I’ve been give. The course was a good refresher and very practical. It’s reinspired my interest in project management. Robin provided good examples/scenarios throughout the day and lots of great little tips. I will be sending staff through this course before they embark on any major project.
On behalf of Rinnai, I would like to say a big thank you to ICML and Mark on the delivery of a professional “Essential Leadership Skills” program. It well exceeded the expectations of all participants. The overall feedback was excellent. The program content was very relevant and very interactive. Mark was thorough, knowledgeable, approachable, funny and very engaging in his delivery. We will not hesitate to use your organisation for any future training programs that we roll out at Rinnai. Well done!
Lynne’s session was excellent and I would highly recommend it to others. The program was well-delivered and engaging - could have easily become a very dry subject in someone else's hands.
Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you.
Anita is a fantastic facilitator. She allowed attendees to dictate the pace of the course and did a great job on drawing from attendee's personal experiences.
There are some great aspects of the course that make you think about your own behaviors and how that might impact a situation. Really enjoyed breaking into small groups and discussing further before presenting to the larger group.
Great balance of theory and practical application to improving my business writing skills.
I am always happy to refer your business! You guys are awesome.
Would like to really thank you Justine for your insight and time into opening our mindset into new avenues of leadership. Great program. Justine did a great job in the current environment (COVID19). Thank you again.
Matthew was a fantastic presenter, it was a great workshop. The training was most enjoyable. It was delivered in a professional but relaxed manner.
Excellent training really enjoyed the day and have many things to take back to the team. Lynne held my attention all day.
Emotional Intelligence is a wonderful program that all staff should undertake to better understand not only how their emotions can have an impact on business, but their customers and colleagues as well. Justine is really engaging and a pleasure to learn from. She spoke about emotional intelligence in an easy to digest way and she used excellent examples.
Peter was a great and informative facilitator who made us feel comfortable from the beginning and working as a team at the end.
Erin is very approachable, knowledgeable and a very warm personality to work with for the day. Really helpful skills and knowledge that are applicable in everyday life.
Suzanne was great. Highly recommended, especially in a small group, to help grow and feed confidence.
Lynne is an accomplished presenter who retains people's attention by keeping things active. I love writing, believe I'm above average, and was happy to pick up a few tips to improve further.
Thank you for an informative and interesting day that was really insightful. Justine was great, really energetic and engaging and it was enjoyable to participate.
Excellent, professional and interactive. The course offered tools that can be applied to combat all aspects of time management. I would recommend this course to other organisations. Well done.
Renee is great: great awareness of the groups knowledge/energy level. Kept everyone interested and ensured we got a lot out of the course.
Suzanne is fantastic – easy going and very knowledgeable. This was a great workshop. It was inspiring, energetic and Suzanne bought lots of ideas with both extensive and in depth knowledge together with case studies. We had a well-balanced group which contributed to interesting and focussed discussion and exchanges.
The course was insightful and will provide many useful techniques to assist with coaching my team.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
Mark has excellent knowledge of leadership and managing performance. Great tempo and style.
The facilitator was engaging and sensitive to the audience. She was energetic and thorough. This course has given me insight into how to understand what makes some leaders tick. I have definitely become aware of myself and my potential to grow in influence.
Justine is personable, knowledgeable. The program encouraged self-reflection which enable/uncovered blind spots. Great material, excellent facilitation, a must for anyone who deals with people.
Gill was fabulous and very engaging, definitely recommend staff to undertake this course.
Mechelle was great and kept us engaged over the two days. The course info was relevant and something I could use each day at work. Good to have a booklet to refer to in the future. Really engaging and relevant to me. Included delegation which everyone wanted to improve.
Really informative and interactive. I found the live online workshop more convenient, I felt involved, I was able to absorb the information and it was a good feeling to learn as a group.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
Steve truly kept the whole audience engaged REMOTELY. That is not an easy task to do and he did it so naturally. He was able to confidently break down the barriers of managers and a lot of important tools and techniques were provided that will help foster a psychological safe environment.
Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.
Paddy was fantastic. He has a lot of knowledge, experience and skills. I would recommend this course and facilitator to others.
Rose was genuine, happy and a natural facilitator. She gave honest and meaningful feedback. The course was practical, important and tangible to many situations. There were a lot of great insights and techniques.
Mechelle was an outstanding facilitator. She adapted the course to fit our needs and we were able to put into practice the things we have learned.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
Mark was funny and clear. He had excellent suggestions and used real life stories to relate to us. I really enjoyed the session.
I enjoyed the course very much. It was informative and fun.
Mark presented well with relevant, clear and useful techniques.
Paddy provided an informative friendly atmosphere. Enjoyed the experience and was easy to share and relate personal experiences.
Very interesting material and great practical calls to action throughout the training.
As a project manager myself, the content was familiar but was still a good reminder of important tools and skills and provided good interaction with colleagues on the topic. John was an excellent facilitator – highly engaging and able to deliver the material in an easy format.
This is a fantastic course for anyone looking to improve their writing skills. Examples were relatable and highlighted areas for improvement. Lynne is enthusiastic and full of knowledge. A great course – never a dull moment!
Graham was really informative while also keeping the training really fun and interesting. I found myself engaged the whole time (despite it being a virtual session!). He did a great job of using real examples/personal experiences that were relatable.
Thank you Martin, I now have the knowledge to structure conversations and also to not delay them.
Great session Martin, thank you for making it an enjoyable human focused session.
Justine's delivery and content was extremely good. I was concerned beforehand about the length of the session but the time flew by.
An excellent training session for which I have learnt some very valuable skills and insights to take away and utilise. Excellent facilitator/educator. Thank you Justine. All staff involved shared their experiences and it was interactive which was great.
Suzanne is an excellent facilitator - engaging, knowledgeable and very responsive to participants. Great stories! Definitely would recommend this course. Suzanne is an excellent facilitator and structures the course to the needs/levels of participants. A very interactive day with material and content designed for practical application.
Very informative session!
This is not your average communication training session. If you want some real skills that will help you personally and professionally this is it! Suzanne was brilliant. Highly engaging and brought light to some very interesting thoughts and methods. I thought I had some skills in this are but I’ve been turned on my head. Mindblowing information and learnings. I would have liked another day (I would never normally say this).
Lynne’s workshops are always fantastic – was so pleased to see her at the front of the room when I walked in! Walked out of the session feeling like I had learnt a lot and had fun doing it. Lynne is so friendly, positive and engaging. Lynne really wants us to learn and succeed.
Working for two managers, time management is very important. I feel I have come away with valuable skills. I liked that there was no PowerPoint presentation. Graham was very engaging and didn’t need a screen. Thank you for today. I appreciate it.
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
Justine is great! I really learnt a lot that will be really helpful – especially being new to a leadership role. Really engaging especially for a zoom meeting! Was great to still go into the breakout rooms and practice with others.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
The course was engaging and informative delivered with passion and professionalism. Very beneficial to all leadership job roles, as well as personal leadership roles.
It was fantastic! Peter was very professional, engaging and great at facilitating. Extremely useful and I will be implementing tips I learnt from this course in daily life. Definitely recommend it.
Suzanne is a very engaging presenter that allows you to think both personally and professionally about your communication.
Mark was amazing. I believe everyone in my team should do it. Informative – learnt a lot. Loved every minute. Would definitely recommend it.
Rob was very engaging and high energy, had great command over the room while making everyone comfortable enough to share their thoughts and ask questions. Very much enjoyed the day and have several tools I know I’ll be able to employ them in my work and life outside work going forward.
I learnt a lot in a very short time. Addressed almost every issue the team could think of. The course was excellent all round!
This was the most practical training I have received. This session has taught me things I will take away and utilise for a long time. Mark was extremely engaging.
How to present with confidence
19 June, 2022If you have a fear of presenting at work. here are tips to elevate your presentation skills and build confidence along the way....
How to develop change agility in your organisation
13 June, 2022WIth uncertainty and rapid changes continuing across industries and workplaces, agility and resilience will be a key factor in navigating change effectively....