What is self-leadership?
16 May, 2022Here's everything you need to know about self-leadership and why it's important in the workplace....
Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
Delivered in-house at your premises or in an online virtual classroom
We deliver our training programs either through:
- Face-to-face workshops at your offices – in line with restrictions on people gatherings in your state.
- Impactful live online workshops.
All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.
Fantastic workshop, really engaging and interesting, interactive and well delivered. Thanks Rob! I’ve learned a lot of skills and the diagrams/visual elements were so valuable to me.
This was a well organised and informative course that has practical applications. Robin had good examples and real life experience.
A fantastic informative program designed to understand the key aspects of the sales path. Full recommend to new and experienced sales staff. Lots of tips and new techniques for sales conversion.
I thought this was a great session - Zoom worked well and it was similar to a classroom environment. Justine was a great facilitator with good real life examples.
Would like to really thank you Justine for your insight and time into opening our mindset into new avenues of leadership. Great program. Justine did a great job in the current environment (COVID19). Thank you again.
A highly engaging and very practical workshop which provided me (a self-professed, highly organised individual) with new strategies. Thank you! Lynne is very knowledgeable and obviously very skilled at facilitating such sessions. Her warm, friendly and respectful nature kept me engaged.
The workshop was very informative and great examples of application that are relatable in my work life. Lynne is a delight to spend the day with. Lynne is very passionate and experienced: I had an entertaining and enjoyable day.
The facilitator was very flexible to our needs as a group. The content covered was specific to our needs and this ensured engagement throughout. The different models such as RACI will definitely assist moving forward. I also enjoyed applying current situations and projects to the models that were being discussed as this provided further clarity. Great course I as can apply to my role immediately.
Fantastic program - very rarely do we host training that participants want to extend or wish lasted longer, but that's the response this writing, presenting and communicating with influence course received.
Lynne was a fantastic facilitator who delivered a great program. It was an engaging and interesting use of examples to illustrate some of the issues within the organisation.
Absolutely amazing course and Anita was a fabulous course convenor.
Renee was very professional and had excellent knowledge of the material. Renee is very insightful.
Fantastic session, thanks so much Paul!
I found the facilitator incredibly engaging with the ability to distil heavy content into manageable sections.
Renee has excellent knowledge, is friendly and helpful. Greatly appreciated her flexibility and ability to tailor the course for the group.
We covered so much ground in this session and it’s given me so many tools to work with. I loved the live online workshop - really well facilitated by Simon.
Justine is great, she is positive & engaging and she has provided us with valuable tips and taught us a lot about presenting with impact. I would recommend this course to my colleagues, this is a great course. Thanks very much, for fantastic course, Justine.
Renee was lovely. Obviously very knowledgeable about her subject matter.
I found the workshop to be extremely interactive, engaging and enjoyable. Certainly exceeded my expectations.
Lynne is a great presenter and very engaging with everyone. Lots of tips Lynne showed us when writing emails I would have never picked up prior to the session.
Thank you for a great session. Very thorough (able to meet Jill beforehand), simple process, excellent customer service.
Great overall! Great use of my time. Highly recommended. Content wise the workshop was great.
Thanks again for organising this. We are all pretty slammed for time this week but at a minimum I wanted ICML to know that Simon's approach and style landed really well and we all left the session feeling better equipped. Definitely 10 and excellent on your attached scale. We will be in touch with more feedback where possible.
A fun snapshot of all those important sales skills that sales people need to be successful and make an impact on their clients.
Renee was fabulous, she was an enthusiastic and knowledgeable presenter who demonstrated her skills and knowledge – she remained authentic and engaging throughout.
Ralph is brilliant, friendly, engaged realistic. Ralph was a pleasure to learn from. He understood that we are already sales professionals and didn’t preach or lecture to us.
This is a great tool to have, especially if you lack in confidence or deal with difficult people.
Definitely feel more confident and I’m able to add content to my presentation. Graham adapts to all learning styles quite well.
Naomi is a fantastic facilitator, relatable and is confident in her knowledge of this program. Naomi is able to adapt and relate the course content to fit our needs more personally and explain/breakdown content clearly. Being a leader in customer service, this program helped me gain confidence to manage conflict in internal and external situations.
Lynne was great – delivered really well and kept it interesting. I learned skills and tips that will really easy to apply to my writing.
Ralph is a great communicator, engaging and stuck to the time. It has been specific to my job and a lot of it has resonated with me. I will incorporate what I have learnt in my job. Great program and great facilitator. Highly recommend ICML and Ralph.
Mark was terrific – great anecdotes, knew his material. He made the day – which I thought would be too long – fun, engaging, thought provoking and I walk away with actual tools and strategies. Look forward to another session with Mark at the lecturn.
I thought Justine was fantastic and the zoom set up great... never really used zoom but it was made easy for someone who is not particularly tech savvy! I really enjoyed it and thanks Justine for making it a pleasurable experience- great job and I would most definitely recommend it!
Mark was a very engaging and open facilitator. He made the day fun with great anecdotes and visual aids. Taught simple but effective strategies to get the most out of both professional and personal life.
I have attended a few weekend workshops on Negotiation, behaviour and influence/coaching, but David’s industry experience really helped me visualise new techniques easily.
Paddy is a great facilitator with a fantastic learning style. I have completed the course with newly developed skills. Paddy is fun, entertaining, approachable, knowledgeable and always professional. I learnt a lot from him over the two days. This course was a great intro into developing the skills to Present with Confidence. Paddy was a fantastic facilitator. Would highly recommend! I appreciated that we were asked what we wanted out of the course prior to commencing (survey). I felt like everything I mentioned in survey was addressed.
Highly recommended to everyone who relates to people from different cultures and backgrounds. The course is done professionally, effectively and very helpful. I gained more confidents in saying “no” and express my opinions directly yet respectfully. Thank you, Justine!
Highly recommend ICML for personalised and personable training needs. The course was impactful, effective and provided action points for all members to take away and improve upon. Great investment!
Another informative session that will be highly encouraged for all management to attend. It was great! Highly engaging.
Mark is professional, well humoured and presented. A joy to learn from while showing seriousness when called for. Quality course – great start. Enjoyable and informative. I feel better prepared to enter negotiations and will look further into certain aspects. Simple steps that are easy to apply to great effect.
Rose was full of knowledge, additional reading & websites. The course was enjoyable and met my expectations on both day.
Renee is obviously very skilled, knowledgeable and passionate about her subject. I found this course to be engaging, informative and challenging. I actually can see myself using these new skills on a daily basis – both at home and in the workplace. I’m excited about using them – Thanks Renee.
Craig was very engaging and able to deliver the message clearly. Lots of self realisations I had not thought of – the course highlighted a lot of things for me. I found the informal discussions were very valuable, particularly when I could open up about some experiences and get advice.
Justine was excellent! Why? She had very good knowledge about the subject - she did not really read the book it was all coming from her head which I loved. Justine made the sessions interactive - making us to try and give and receive feedback using different techniques. 11/10.
Maggie is an enjoyable and experienced facilitator who brings the best out of the participant. This is an exceptional course that really pushes you outside your comfort zone.
Having done many of these types of courses over the years – Marks approach was like a whiff of fresh air. Thanks Mark. The interaction and delivery was first class – I love to hear the variables and new ideas that will help my performance.
Great tips to help with current job. Tailored well to needs of the group. Feel more aware about how projects run start to finish.
Justine delivered an interactive strong session- dynamic presenter giving a positive attitude to complete the job!
The program is very useful and Jill has an excellent knowledge and experience based on how organised and the way she deals with the questions from the participants.
Great stuff Terry. Will highly recommend anyone who needs to better understand what makes a business tick on the inside to attend your course!
The session was really engaging and informative. It was good to use real life case studies. Thank you.
I found this course to be more than informative. The information on the day and the course material was amazing. I feel more motivated to get back to work and slowly implement everything I’ve learnt. Renee was awesome. Thank you!
Excellent delivery. Lynne is engaging and very knowledgeable. I now have a much better understanding of how business writing is different to other forms eg. academic.
This has been an eye opening experience and will definitely change my old habits. This program will definitely get you thinking about changing old writing habits and help you to develop a new set of writing skills to communication to high level executives, managers and board members.
ICML’s Unconscious Bias workshop was highly beneficial and eye-opening for me. I look forward to seeing the processes in motion in our workplace. Jill was an absolute pro.
Thank you Lynne for the great tips. The workshop was very engaging and beneficial. I learnt new techniques and strategies which will be beneficial in managing my workload and time.
I enjoyed the training. Justine had me very engaged and got us to proactively take part in activities. Can’t wait to implement what I have learnt. Thank you!!
Lynne had the team thoroughly engaged in our time management training. It was practical and fun and I’m looking forward to seeing how we all respond and build those positive, efficient and effective habits.
I really enjoyed Suzanne's style and presentation. Stories that were real based on Suzanne’s experience and the other participants and being able to analyse those stories and refine feedback.
Very interactive! With my role as manager, I am continuously providing feedback and this program and how Matthew presented it really helps with that.
Delivery of information provided was exciting and helpful. Very helpful in provide a balance in delivering the topics. Fantastic in demonstrating key points and helpful to provide/ perform better training techniques.
David really helped me achieve more direction and motivation about my role. The program added value to my role as a trainer and challenged existing perspectives on training. I found everything useful particularly engagement over content.
Renee!! She was fabulous, brilliant with her training. Loved every bit of the training, which added so much value altogether.
Maggie has great knowledge on the subject and shared the knowledge beautifully. Very clear, detailed and great examples. The program has helped me to see the situations with a different point of view, understand people have different personalities and also ways to behave under pressure. Thank you Maggie! You have inspired me to make positive changes on my relationships with co-workers, family, friends etc.
Jill was a fantastic facilitator and explained all facets in great detail. Program had some great videos and reference material.
I feel enlightened after learning a lot of new skills and strategies to implement in the workplace. Having a range of activities engaged me the most. Overall I’ve taken a lot of new info and skills onboard.
Well done Lynne - very interactive, great examples across a range of disciplines and topics. Need to extend the program to as many staff as possible.
This course has made me reassess my management skills and style and provide a structure to improve and develop my skills. Justine was very professional, excellent communicator and structured the content in a meaningful and logistic format. Good balance of theory and practice.
Rob had great enthusiasm and knowledge. I feel more empowered to have conversations where I need to negotiate. I felt like I was OK at it before, but have learnt a lot today.
This training company consistently produces great sessions and I really enjoy them!
Loved it! I thought my writing skills were already high but I’ve learned there is lots of room for polishing and improvement!
I would recommend anyone to do this course. Got a lot out of the day – Peter is a great presenter.
Graham was brilliant, really engaging day.
Mechelle was very engaging and informative. Fantastic course. Highly recommend it, regardless of your role or industry!
Dealing with training and coaching almost daily, I now have the tools to be able to do this more effectively. Thank you for a great day! I am leaving with a head full of knowledge and the confidence to tackle coaching and training.
Justine is great! I really learnt a lot that will be really helpful – especially being new to a leadership role. Really engaging especially for a zoom meeting! Was great to still go into the breakout rooms and practice with others.
Andrea was excellent – very clear and gave great examples. She was knowledgeable and helpful. Andrea had a good grasp of the time we needed to get across these concepts, practice and re-cap This was a succinct and effective program – highly recommended.
Many thanks to Peter and the crew at ICML for a great course on Time Management. Understanding the course was easy through real life examples and strategies that are easy to remember and implement.
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
The course was interactive with solid direction and positive guidance. I loved how Rose had really delved into the pre-course surveys and expected individual outcomes.
Graham is very engaging. He moves through the materials at a good pace and is always very positive in his feedback. Now have some useful strategies to practise and use both at work and home.
I found the Time Management course with ICML extremely useful with many tips that I can use in my role for a long time to come. Peter was very helpful and explained things to us in a simple and easy to understand manner.
Very good facilitator. Peter had a warm and inviting manner and was very inclusive of all participants.
First class. Great day and relevant for the future. Mark gave a precise, informative, beneficial and entertaining presentation.
Peter was an engaging trainer. Best training day I have ever had! The training day with Peter was insightful and enjoyable. This course and day exceeded my expectations – I can’t recommend this enough!
A highly informative course delivered by an experienced and knowledgeable facilitator – lots of opportunities to apply learning in context.
Renee is a fantastic speaker and great at conveying her message in an easily understandable way. The course exceeded expectation! Entertaining and super informative.
Maggie was great, very patient and made the examples relatable to publishing. Great program to help learn new skills and understand the art of negotiating.
We engaged ICML for a tailored Influencing skills program for our team of senior leaders in our department. ICML listened well to our needs and tailored a program delivered over multiple workshops. The emphasis was on understanding and applying influencing skills from a behavioural psychology point of view. The facilitator Suzanne Loubris certainly delivered on this. Suzanne’s psychology background and experience was instrumental in her facilitation of the program. She offered a framework to understand what motivates others and introduced a simple but effective approach to understanding and adapting to different behavioural types. Suzanne was a great facilitator. She helped the team gain confidence and practical skills to positively influence a variety of internal and external stakeholders. I have already recommended this program and ICML to colleagues.
The skills learnt from today I do believe I will take these learnings throughout my whole career and life. Thank you
Great course which gives you tools you can implement straight away
Renee is an extremely high energy and positive trainer. The course was excellent with lots of participation and interaction.
Fantastic program!! I highly recommend!! It was interesting and easy to understand, and involved a lot of practical tools I can use in a day to day setting.
Paddy was fantastic. He has a lot of knowledge, experience and skills. I would recommend this course and facilitator to others.
Very engaging and memorable. After training on the same topic for some time, it is great to have the tools to make it fresh and engaging. Mark established credibility through actions!
Very beneficial workshop – has helped me feel more comfortable about giving “feedback”.
Paul was very engaging and insightful. Very knowledgeable and teaching techniques were interactive. I’ve learnt a lot of different skills and techniques through this course that I feel I will be able to utilise in my day to day role. I felt engaged throughout the whole session.
Brenda is very engaging and down to earth with a great appreciation of how people think and react. Good understanding of people “types” and needs and how to bring a team to appreciate its own value. Very practical and appropriate to our business. Very engaging and covered the issues pre-discussed. Brenda had good control of the team dynamic and opened up some communication issues and handling pressure situations.
Craig is a fantastic facilitator. He is very knowledgeable, a great presenter/speaker, he is warm and very positive. Clearly a subject matter expert. Great experience, and great to meet him. Thanks Craig!
Excellent day of learning and fun. The tools are practical and realistic. Matthew was knowledgeable, charismatic, energetic and inclusive.
All our staff felt that Naomi engaged well with each individual and definitely did not use a generic approach to the topics discussed. It has been a very seamless and easy process from the moment we engaged ICML and we thank you for that as we understand you were under a tight deadline to get materials to us quite quickly. Should we need any future training, we would definitely consider using you again. For now we will take on board the skills and knowledge learnt from the body language workshop.
Graham provided me with a toolbox of techniques to resolve and handle complex situations with customers. Interactive, not just a lecture, real life examples. Graham has a great personality and very engaging, keep up the good work Graham.
I’m really happy with the course. I think it is very useful for all types of situations. Renee was really good as well.
Simon was an engaging facilitator and would evolve the topics and questions as we asked. He was personable to each of us and help us all along on our individual journeys no matter how anxious or professional we appeared. Really enjoyed the session!
Great workshop which was flexible to our needs both before the sessions and during as concerns and questions were raised. Rose is a fantastic facilitator with a great wealth of experience and knowledge that helped our group to brainstorm ideas to resolve our existing issues and personal shortfalls.
Great workshop really enjoyed it. Thank you for this excellent training. Online training can be challenging to remain focused, did not find that an issue for this session.
I was engaged the whole course. I feel like I can go away and use this not only at work but in day to day life. I really enjoyed the practical side. Renee was down to earth and understanding and made us feel very comfortable.
Rose was genuine, happy and a natural facilitator. She gave honest and meaningful feedback. The course was practical, important and tangible to many situations. There were a lot of great insights and techniques.
Anita was very professional and knowledgeable. Really appreciate such an authentic training style – very enjoyable. The workshop was extremely thorough and provided relevant information. Thoroughly recommend for anyone undertaking project work of any type. Very valuable and applicable information.
Phil was an excellent and knowledgeable facilitator. The course and facilitator were excellent. A great course which invigorated my knowledge of and approaches to leadership.
Mark was a very engaging and open facilitator. He made the day fun with great anecdotes and visual aids. Taught simple but effective strategies to get the most out of both professional and personal life.
This session was way more interesting, dynamic and playful than the summary led me to believe - I thought I might be going to something fairly 'dry' but it wasn't at all. I have recommended it to my senior manager to use as an away day session, it was that good. I think ALL staff could really benefit from it - not just managers or team leaders.
The most useful and productive training I have ever attended.
Maggie has a good relaxed style and gave relevant examples. Really good to get different ideas about how to manage staff and provide feedback.
Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable.
I found the course timely, informative and completely relative. All facets discussed and covered were beneficial and Renee was fantastic. Thank you!
A very enlightening course, which was well presented. I thought I was good at writing until I realised I have much to learn and practise. Lynne is very knowledgeable and uses clear messages and examples.
I am always happy to refer your business! You guys are awesome.
The course was enlightening. Suzanne was extremely personable and knowledgeable and I found it easy to relate. This course has boosted my confidence and given me perspective on myself and my interaction with others.
Brenda has an amazing ability to connect with all of us and keep us on track. Interactive, fun and relaxed workshop. The information is highly relevant to all people.
Thanks Lynne – really enjoyed the session. Logical structure and great range of topics covered.
This is without doubt the most insightful and useful workshop I have ever participated in. So much to take away. Thank you Mechelle!
There are some great aspects of the course that make you think about your own behaviors and how that might impact a situation. Really enjoyed breaking into small groups and discussing further before presenting to the larger group.
A great job. Will recommend this workshop for the other two centres. Rob customised the program to the needs of the group. Rob was excellent, read the group, excellent pace and people were engaged.
Great and engaging, Monique is a joy and her passion comes through the screen. Brilliant content and facilitator.
Graham was absolutely fantastic and engaging throughout the entire session. He was interactive and thoughtful in his approach to delivering the content and I felt empowered leaving the session. Thank you, Graham for speaking with us today!
This course deepened my knowledge of essentials. Definitely helpful for improving stakeholder management.
Thought that enthusiasm was great and amount of involvement kept it interesting. This involved a lot of action and suggestions to implement. Very well structured and adequate involvement and explanations.
The course content, Renee and the day as a whole was exactly what I wanted & needed. Would definitely recommend it.
I personally found the workshop very interesting and through it I gained insight to my own feelings and behaviours and also those of my colleagues. I feel like I now have a better understanding of myself and my team mates and think this will be very beneficial in building a close, strong knit team. I enjoyed the work shop and thought the virtual format was good.
The program covered information, skills and competencies that are very relevant to me professionally. Rob was excellent. Engaging. Knowledgeable. Likeable. Adaptable. He’s an engaging coach and trainer. I’m very grateful to have had this experience.
Mechelle was engaging and had a sound knowledge of the subject. I plan to use the tools to provide a positive and energised culture to my team.
Lynne was engaging and brought us out of our protective shells to access our own work constructively. Lynne was very thorough, entertaining, succinct and used relevant examples.
I completed this course 3 years ago and chose to do the course with Peter again to refresh. I find his style very informative and delivered with a sense of humour. I would recommend this course.
Suzanne tackled a broad and potentially confusing brief with great skill – thanks.
The course was very thorough and covered exactly what I requested through the pre-course survey. I liked that there was theory, examples, exercises, text etc but also focussed on following initiative and not on complicating matters.
Class delivered in an interactive and engaging way. Based on concrete examples which makes it easy to understand and retain.
Thank you very much for a fantastic and very interactive 2-day course! I feel I have gained valuable knowledge and great feedback from the facilitator and the group. I will be able to put in place many of the strategies/advice/examples I experienced over the 2 days. Mechelle has a great knowledge base, friendly and very engaging. Gave everyone in the group an opportunity to be involved.
Justine practises what she preaches – very refreshing for her to go through techniques and then highlight examples of how she demonstrated those techniques earlier in the session. Raised very interesting and equally important aspects of facilitation that we often perceive as optional (eg. reading body language to gauge engagement). Absolutely enjoyed Justine’s training session especially around her different styles of keeping us engaged and demonstrating her examples and techniques during the session.
Lynne was very structured in her presentation and explained everything very clearly and succinctly. She was also a pleasure to listen to with her explanations on writing styles and the little things that can help with your writing of documents and emails.
Course material was great and our trainer demonstrated an excellent knowledge of the subject material. Course flew by – also a good indicator that the trainer and course were excellent – Suzanne you were amazing.
Great use of creating structure for training programs. The facilitation was at a fast pace with very concise details. Terrific session that left me feeling confident in my approach to training moving forwards.
A great combination of basic writing principles with application options and examples.
Mark was amazing. I believe everyone in my team should do it. Informative – learnt a lot. Loved every minute. Would definitely recommend it.
The program provided a really good balance of theory with practical examples. I came away with an understanding of what the skill was and a clear demonstration on how to use it.
Excellent course, content was relevant to my role. Graham was also fabulous at keeping the content light and engaging! Would highly recommend the course.
I liked all the scientific aspects of the course and the practical assessments. It was really easy to understand and the content was clear. I found the reading and the running of each segment very useful. My awareness and understanding of Emotional Intelligence has helped me to understand a lot more about human behaviour and why we do what we do.
Peter has good knowledge and shared a lot of information. Great information and ideas on how to focus more, multi task and reduce stress.
This workshop and material was excellent and very well adapted to our needs to improve our techniques. I would recommend this course for its effectiveness. It has opened my mind to a series of selling techniques – which are priceless.
Training was beneficial and I was happy with Craig’s delivery. I have had a lot of management training before and facilitated similar topics myself but it was amazing to be able to pick up some further tips.
The course and facilitator was the most worthwhile training that I have been on. The facilitator was very impressive.
I was engaged throughout the whole course. I’m leaving the day feeling more confident in my abilities and with the tools to help me build the areas I’m not so confident in. Paul is fantastic. Enjoyed how he coaches you through situations.
I gained valuable information on audience, structure writing and the correct use of grammar and punctuation
Excellent! Thoroughly enjoyed the session and will definitely put what I have learnt into practice. Session was very informative. Subject matter was presented in a way that was easily understood.
Thank you Suzanne – I really enjoyed meeting you and attending this course. Suzanne was a fantastic facilitator. I enjoyed this course and found it very informative and useful in everyday dealings with people.
Maggie is beautiful! So welcoming and really sets a safe and trusting environment to share such personal information. She provided the team with strong actions and goals to work towards into near future and long term.
As a project manager myself, the content was familiar but was still a good reminder of important tools and skills and provided good interaction with colleagues on the topic. John was an excellent facilitator – highly engaging and able to deliver the material in an easy format.
I found this seminar very helpful and interesting and think every workplace should have one.
Mechelle was great! Very personalised. Loved the small group and help. I have just completed CPA – Global Strategy & Leadership. This course (ICML) was great hands on work to supplement the knowledge.
I’m really enjoying breaking out into smaller rooms to discuss scenarios and questions with different people. It makes the session very worthwhile and you feel less awkward contributing in the big group too. I’ve also taken some great things away to focus on for myself and activities to do with my team. Really enjoyed the session and learnt heaps!
Suzanne has a refreshing comical approach to ensure the participants reach their learning outcomes. Kept our interest and made it real and personal. Thank you!
Connected lots of dots for me. Phil was an excellent facilitator who was extremely knowledgeable and experienced. I learnt a lot. The theory and then practical tools to implement the theory was priceless.
Paddy is a great guy. Knowledgeable and professional. The course has me feeling a lot more confident about my upcoming presentation.
Maggie was fantastic, knowledgeable, informed and equipped with examples and research.
Suzanne presented information that, although partly already known to most of the group, was delivered in a way that was thought provoking and generated discussions between group members that were valuable learning opportunities. I enjoyed the online workshop and combination of slides, workbook info, breakout groups, and whole group discussions.
Thank you for an informative and interesting day that was really insightful. Justine was great, really energetic and engaging and it was enjoyable to participate.
Justine is a dynamic presenter who is very engaging and the session is informative and empowering. Thank you.
Dana was a pleasure to listen to. She communicated the content of the workshop brilliantly and got us involved in discussion. She facilitated this workshop confidently and kept us engaged.
Justine is clearly passionate about Presenting – this combined with her knowledge made the course infectious.
Renee is a highly engaging presenter with an easy going but authoritative style that kept everyone involved and attentive.
Lynne was very helpful and provided relevant details. Very easy to follow.
Great facilitator – really honest and vibrant and worked the room really well so everyone participated and got involved.
We have used ICML for various training courses now, which were well received by all attendees and had positive impact on the way we do things. We like the fact that ICML engage with the business and get participants to answer questions before the course so that that it will be relevant to us when we attend, and the ease and flexibility of arranging the program. We will definitely use ICML again.
Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you.
David was great, really insightful and experience. He tailored the session on the fly based on the needs and experience of the team. Great techniques for me personally to try and also for the rest of my team. I thought the sessions were great. A good mix of role playing and theories.
Excellent – delivered content with ease, kept us captivated and threw in some humour for giggles – thoroughly enjoyed the course. I’ve been taught new skills to adapt my management style. Mark’s content was exceptional and kept us enthralled and he’s a funny guy too.
Having spent 44 years in a Customer Service role with Australia Post, in Real Estate, as a greengrocer and with gotafe, it was good to see a new take on what customer service is and how to hone the skills required.
Renee was informed, engaging and a great facilitator. Would definitely attend more of her courses.
This is an excellent course to help achieve better negotiated outcomes.
I was very impressed. Steve was able to take a very serious topic and be educational, informative and uplifting - while driving home his points. It was an unexpected approach but it made the topic approachable for everyone. I just wish we had more time!
Highly recommend Rose as a Facilitator as she provided great exercises for demonstrating models and also prompted great discussions amongst my colleagues and I on how we implement these in the workplace.
Suzanne had an excellent approach and style of facilitating. I learnt extremely valuable skills that I will apply in my career. Her presentation is very engaging. I had a great overall training experience.
A lot of the information was not new to me, however it was presented in a way that refreshed previous knowledge and prompted fresh introspective. I think the live online format works well, people are more comfortable to contribute online.
I am going out with a wealth of knowledge from this workshop.
This course has made me reassess my management skills and style and provide a structure to improve and develop my skills. Justine was very professional, excellent communicator and structured the content in a meaningful and logistic format. Good balance of theory and practice.
Thank you Justine, your interactive training, whereby you included each participant by sharing out tasks and used each person’s names in examples, was engaging and effective. Your availability in the breakout rooms offered our room support when we had hit a road block, and it was much appreciated. The format of the workshop was facilitated by Justine who used face to face training techniques so it was effective and retained personal impact.
Lynne is extremely knowledgeable and up to date with all tips and tricks for professional writing. Thanks for everything!
Excellent content which demonstrated the techniques and principles throughout the course itself. The structure to building training sessions is something that I lacked. Having the framework will allow me to be concise in the message or outcome I am trying to project and achieve. Presented in a simple yet effective manner. Essential to everyone and anyone looking to lead people.
Simon is a gem, very enthusiastic about the topic and engages the participants very well.
Matthew was knowledgeable in this subject and able to quote research from academia or other experts to support the points he wanted us to learn. Provided me with practical tools to prepare for meetings and negotiations.
Rose made me feel incredibly comfortable through the entire day and coached me towards achieving my goals. She provided a lot of professional advice and has really steered me in the right direction. The interactive part of the one on one coaching was incredibly useful, it forced me out of my comfort zone and encouraged me to confidently speak up. I would recommend ICML (Rose) to anyone who I thought could do with a little help to build their professional confidence in facilitation.’
Justine was excellent, friendly, strong and engaging. A great mixture of conversation and activity. I already had a strong understanding of personality types and EQ but learnt a lot more about how they all interact and how to develop by acknowledging them.
Mark presented well with relevant, clear and useful techniques.
The workshop gave me the skills to write more persuasively and I have a better understanding as to how I should structure my writing. ICML's organisation was excellent; I had a reminder several times about my attendance including email, text message.
I would (and intend to) recommend this course. I feel better prepared in managing my team and am looking forward to making use of the skills and techniques I am now aware of.
This program offered our people the opportunity to explore their potential in leadership skills, to inspire greater contribution to our organisation as well as their career and self-development. I intend to reinforce the types of leadership skills with my team. It has been an absolute pleasure working with Brenda right from the very beginning with planning for this program, our on-going interactions and the experience on the day of the workshop. Brenda exhibits effective facilitation skills and effective connection with every participant to allow for a supportive and comfortable learning environment.
Thoroughly enjoyed the workshop. Suzanne was very engaging and knowledgeable and made the learning very accessible.
Excellent communicator. Renee’s style of delivery is what made the course interesting.
Obvious knowledge & passion for the subject lengthy experience in the corporate field adds to credibility.
Robin provided a good overview, practical tips and hints. I feel that my confidence in managing a project has increased and the aura around “project management” has been demystified.
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