Assertiveness Skills

Life can be overwhelming and stressful for people who have trouble saying ‘no’. At the same time, relationships can be damaged by communicating in an overpowering way.

This program teaches simple techniques that dramatically change the way participants think about themselves and how they influence others. Our assertiveness training Brisbane helps participants to:

  • confidently stand their ground
  • moderate any overbearing communication styles.

Tailored Assertiveness Skills training program – virtual or in-house – Melbourne – Sydney – Brisbane – Adelaide – Perth – Darwin – Hobart – Canberra – all regional areas – Asia – and anywhere else


This assertiveness course Sydney is designed for people who want to:

  • improve confidence
  • learn how to effectively deal with an overload of demands
  • deliver confident and assertive, yet non-aggressive messages.

This is also a great program for people who are sometimes perceived as communicating too powerfully.


In this assertive communication course participants learn how to:

  • set and achieve goals
  • improve confidence
  • deliver an assertive verbal and non-verbal communication style
  • improve self-esteem and confidence
  • handle difficult people
  • create positive relationships
  • deal with challenging situations
  • ask for what they want
  • be assertive, not aggressive.

Delivered in-house at your premises or in an online virtual classroom

We deliver our training programs either through:

All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.

Tailored assertiveness training – delivered on your premises

Delivering assertiveness training as an in-house program is economical and effective.

Your return on investment will be boosted by a tailored training experience:

  • Tailored content: you mix and match subjects from various programs
  • Tailored language: we include your internal language and use your business information such as strategy, values etc.
  • Duration: a duration of your choice: from a one-hour presentation or Skill Shot to a multiple-day program and everything in between
    • the time of day that suits you best
    • delivered in any location in Australia
    • anything else relevant to you
  • we deliver our assertiveness courses all over Australia, including Sydney, Melbourne and Brisbane, and abroad.

We also coach individuals to build assertive communication skills.

Ask us how we can tailor an assertiveness skills training program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message.

Some of the assertiveness skills topics we can include in a tailored program

Assertive Leadership training

Assertive Leadership finds the right balance between dominating and a passive leadership style. Aggressive leaders believe they need to project strength and do this by communicating passionately and forcefully. Passive leaders often lack control over their teams. Our assertiveness skills training program for leaders teaches participants to understand the impact they have on others. They learn to communicate strongly but without being perceived as aggressive. Such a tailored program typically includes:

  • identifying aggressive leadership communication
  • developing empathy
  • avoiding passive leadership styles
  • establishing the balance
  • identifying the issues versus the emotions
  • finding solutions
  • assertive body language
  • using tone for the desired result
  • dealing with criticism
  • communicating with confidence and influence.

Confidence and Self-Esteem training

Building confidence and self-esteem are the basis for assertiveness training Brisbane. Under guidance of an Organisational Psychologist, this program goes deeper and explores how and why our confidence and self-esteem may be lower than we’d want. Participants will learn how to build up their self-assurance and ability to courageously and assertively tackle challenges they face. We tailor this variation of the assertiveness skills training program for in-house delivery. We also provide one-on-one coaching assistance. A Confidence and Self-Esteem training program or coaching on the topic would typically include:

  • understanding the basis for confidence
  • what affects self-esteem
  • re-framing techniques
  • creating positive thinking patterns
  • taking control of emotions
  • avoiding the resentment cycle
  • controlling self-talk
  • assertively showing a confident and positive self.

Virtual Assertiveness Skills course for individuals

We offer this program in two 3-hour workshops over two consecutive weeks. You can attend this program from anywhere: your workstation or from home.


Six hours, delivered in two 3-hour live, virtual workshops
9.30am to 12.30pm AEDT/AEST (please check your local time)


  • Tuesday 15 and 22 February 2022 (AEDT)
  • Monday 23 and 30 May 2022 (AEST)
  • Friday 26 August and 2 September 2022 (AEST)
  • Thursday 27 October and 3 November 2022 (AEDT)


$ 495 + GST

Small group sizes

We limit the group size. This means the workshops are highly interactive and we’ll be able to focus on your personal challenges.


  • Electronic editable participant manual – great for reference
  • Pre course questionnaire (helps training become even more effective)
  • A PDF certificate
  • A Quick Reference Guide: a handy one-page summary of the course in PDF format.


What you need

  • A device with a camera – preferably a laptop or desktop
  • Good internet access
  • A quiet room.

Looking for an assertiveness course Sydney that gives the confidence and skills to speak up in social and work situations? Check out our Speak Up, Be Heard and Feel Confident course.

Related Assertiveness Skills blogs

Assertiveness course testimonials

Free eCoaching: ask an ICML trainer – get advice on assertive communication

Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about assertiveness skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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