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We spend 80% of our day communicating. However, 70% of workplace mistakes are caused by miscommunication. By improving communication skills, this program will help build strong relationships and ensure a solid foundation for two-way communication. Through listening and persuasive verbal and written messages your team will be able to influence another person’s behaviour.
This communicating training is designed for people wishing to enhance their communication skills and maximise influence.
In this communication skills training course participants will learn how to:
We deliver our training programs either through:
All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.
Ask us how we can tailor our Communication Skills training courses in-house to any size group: from one-on-one to conferences with hundreds of people. We are able to design a program that matches your audience, objectives, budget and available time. We deliver our communication skills courses all over Australia, including Sydney, Melbourne and Brisbane, and abroad. Next steps:
We regularly conduct one-on-one communication skills training and coaching sessions with employees or managers to boost their communication skills and overcome specific challenges individuals may have. We will take a brief from a representative in the organisation and create a coaching plan. In many cases, we find that one session is sufficient to turnaround tough situations. In other circumstances, multiple sessions are needed to achieve the agreed objectives.
There are many in-house delivery options for Communication and Interpersonal Skills Training Courses in Melbourne. Some examples of how we have tailored the program in the past:
We regularly deliver condensed versions of our programs. Many organisations experience a pressing shortage of resources and need to reduce the time employees are away from the business. Talk to us about your most important outcomes and we’ll propose a short program to achieve them.
We offer this program in two 3-hour workshops over consecutive weeks. You can attend this program from anywhere: your workstation or from home.
Two 3-hour online workshops, 9.30am to 12.30pm AEST
** AEDT – daylight savings applies until 4 April 2021
[ACT, NSW, SA, VIC and TAS – please check your local time]
$ 395 + GST
We limit the group size to 8. This means the workshops are highly interactive and we’ll be able to focus on your personal challenges.
We often see a need for both effective oral and written communication skills. Objectives in such a program are:
In Customer Service, communication skills are all about the customer. In a typical program we would focus in particular on:
Supervisors, team leaders and managers need great communication skills to effectively engage their team members. In this communication skills training program for managers we particularly focus on:
There are many more communication skills courses options; please talk to us to find out what we can do for you. For our written communications skills training courses: see Business Writing Training Courses.
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Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about communication skills or communication skills training you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.