ICML training courses > Sales and customer service training > Negotiation skills course
Effective negotiating is about achieving exceptional outcomes while maintaining strong relationships. Great negotiators get to the heart of what both sides really want. They negotiate faster and more effectively through planning, professionalism and strategy, and thereby achieve better outcomes.
This intensive and challenging Negotiation Skills course will give confidence, skills and tactics to negotiate constructively and successfully with internal and external parties.
This negotiation skills course is designed for people who need to reach agreements with people internal or external to the organisation.
In this negotiation skills training course, you will learn how to:
We deliver our training programs either through:
Delivering a Negotiation Skills training workshop as an in-house program is often economical if you have five or more participants. We amplify your return on investment by tailoring the influencing skills training program to your needs:
We also coach individuals to build their influencing and negotiating skills. Ask us how we can tailor the program to suit your needs:
Networking has many more benefits than just helping you find a job when you're looking for one. Here, we discuss some of the most important to your career....
No matter what your role is, you can have influence in the workplace. Here are five ways to get started....
Building up your negotiation skills will help you in many aspects of your personal and professional life....
Are you using your negotiating skills successfully in the workplace? If not, you might need to prioritise using them until it becomes second nature....
Is your lack of confidence holding you back in professional settings? Learning how to speak and present confidently can change your life in the workplace....
Read more Negotiation Skills Blogs
David was great, really insightful and experience. He tailored the session on the fly based on the needs and experience of the team. Great techniques for me personally to try and also for the rest of my team. I thought the sessions were great. A good mix of role playing and theories.
Excellent. Very credible as Naomi has past experience as a lender/leader/coach. Great rapport building with the class. I loved the content and found the course to be very beneficial to our current roles.
Naomi is an experienced and skilled networker and sales trainer who teaches the tools to be an effective sales executive. I feel more equipped to network more effectively. I feel more confident to walk into an event and ensure I make connections.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
Renee presented the course in an interesting vibrant way. The content was perfect for me and my new sales role.
I have attended a few weekend workshops on Negotiation, behaviour and influence/coaching, but David’s industry experience really helped me visualise new techniques easily.
Read more Selling Skills testimonials
Do you have any questions about negotiation skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.