Building high-performance teams: The role of trust and collaboration
23 April, 2024In this article, I'll talk about the foundations of high-performance teams....
ICML training courses > Sales and customer service training > Building client relationships
Building and maintaining client relationships is more effective when your team understands the psychology of relationships, trust and influence. This program is not about tricks or quick fixes. It will help to understand what it takes to build enduring and trusting relationships with clients, leading to influence and long-term profitable business.
This program is for people who interact with clients.
In a typical client relationship building training course, participants will learn how to:
We deliver our training programs either through:
We deliver this building client relationships training program as a one-hour interactive presentation or a multiple-day program and everything in between. We also coach individuals to build client relationships skills. Delivering a tailored in-house training program is economical and effective. Ask us how we can tailor the program to suit your needs:
In this article, I'll talk about the foundations of high-performance teams....
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In this article, we'll cover effective techniques for identifying, managing and resolving conflicts within your team....
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Let's go over the elements of effective communication and how they can be applied to difficult conversations and team collaboration....
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