ICML training courses > Communication and interpersonal skills > Influencing and negotiating skills

Influencing and Negotiating Skills

In our interconnected world we continuously rely on other people for our success. We need to negotiate and gain buy-in from stakeholders, peers, senior leadership, team members and clients, without the use of formal authority.

This training program provides the skills to form trusting, respectful relationships. We’ll give participants practical tips and strategies to work collaboratively and influentially with others to achieve their goals.

Tailored Influencing Skills training program – virtual or in-house – Melbourne – Sydney – Brisbane – Adelaide – Perth – Hobart – Darwin – Canberra – all regional areas – Asia – and anywhere else


This Influencing and Negotiating Skills training program in Melbourne, Sydney, Brisbane or any other place in Australia is designed for anyone who needs to influence and negotiate with internal and external stakeholders to achieve outcomes, without using authority.


In this influencing skills course participants will learn how to:

  • Understand others to adapt their own style
  • Build trust and effective rapport
  • Inspire and motivate people
  • Influence (and not manipulate)
  • Communicate with clarity and persuasion
  • Create win-win solutions
  • Negotiate effectively
  • Gain commitment without the use of power, position or status
  • Influence people to get things done.

Delivered in-house at your premises or in a virtual environment

We deliver our training programs either through:

We can deliver our influence and negotiation skills training in Sydney, Melbourne, Brisbane or anywhere in between.

Tailored Influencing Skills course

Delivering an influencing skills training workshop as an in-house program is often economical if you have five or more participants. We amplify your return on investment by tailoring the influencing skills training program to your needs:

  • Content: We tailor the program to the types of influencing and negotiating situations participants experience, the types of stakeholders they deal with, and the challenges they face. We’ll incorporate your case studies where relevant.
  • Duration: We deliver influencing skills training programs from a one-hour presentation to a multiple-day program and everything in between.
  • We deliver our negotiation course in Sydney and all over Australia, including Melbourne and Brisbane, and abroad.

We also coach individuals to build their influencing and negotiating skills. Ask us how we can tailor the program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message

Examples of tailored Influencing skills workshops

Influencing Skills Coaching – one-on-one

In the negotiation course, we can build critical influencing and negotiation skills. At the same time, we can focus on specific challenges the client encounters and in a systematic way assist in finding options and solutions.

Influencing Skills training courses for organisations

Our Influencing and negotiations skills courses can be tailored to meet the organisational needs. Past examples of how we have done this include:

Influencing and Negotiating with Stakeholders

In this Influencing Skills course, we focus on stakeholder management. Some of the elements we pay special attention to are:

  • Identifying stakeholders
  • Mapping how these stakeholders influence your project or desired outcomes
  • Creating a plan on how to engage these stakeholders
  • Strategic influencing and advocating
  • Advanced communication and persuasive skills
  • Relationship building skills.

Influencing Skills for Leaders

When we tailor the influencing skills training program to influencing team members, we answer the often-heard question ‘how do I motivate my staff?’. Participants learn to inspire team members instead of using formal authority. In this Influencing skills training for Managers program we particularly focus on:

  • Understanding your team: behavioural and personality styles
  • Adapting communication styles to have maximum influence
  • Understanding what motivates team members
  • Inspiring your team
  • Using stories to create commitment and action
  • Utilising feedback as a motivational tool.

Influencing and Negotiating with Clients

We aim this Persuasion and Influencing Skills training course more towards sales and business development relationships. Key elements of this influencing skills training program are:

  • Making a powerful first impression
  • Building client relationships
  • Creating trust and authority
  • Getting to the heart of clients’ needs
  • Flexing your communication style to suit the client and situation
  • Identifying motivating factors for your client
  • Digging for the WIIFM – What’s In It For Me
  • Flexible negotiation skills to get to ‘yes’.

Related Influencing Skills blogs

Influencing Skills training testimonials

Ask a trainer – get influencing skills advice

Whether you’re from Sydney, Melbourne, Brisbane or any other place: Do you have any questions about influencing and persuading you’d like to ask? Do it here. One of our influencing skills training facilitators will answer on the page. We’ll alert you to our response by email.

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