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ICML training courses > Sales and customer service training > Consulting skills course
Commercial Skills for Consultants
Does your organisation need consulting skills training? Your team includes professional services people who are experts in their subject area. They may not be as comfortable with the commercial aspects of managing clients as they are with the technical challenges. How skilled are they in working within a strategic context, maintaining client relationships, presenting, influencing, negotiating client demands, identifying opportunities to build business and selling?
This Consulting Skills program helps professional services people build the confidence and ability to increase service levels and thereby create more value for your own business and your client.
Tailored in-house Consulting Skills Training for Professional Services People – virtual or in-house – Melbourne – Sydney – Brisbane – Adelaide – Perth – Hobart – Darwin – Canberra – all regional areas – Asia – and anywhere else
Audience
Client facing IT Consultants, engineers, solutions architects, lawyers, advertising professionals, project managers, accountants, financial advisers and other consultants and professional services people.
Outcomes
In a typical full-day consulting skills training program participants learn how to:
- Align activities with the overarching strategy
- Become a trusted adviser
- Engage in a consultative dialogue
- Understand that selling is about adding value to their client’s organisation
- Analyse client motivations and decision making
- Use project management techniques
- Conduct effective client meetings
- Use advanced communication and influencing strategies
If there is more time we can also learn to:
- Deal with difficult situations and unreasonable expectations
- Present to clients and stakeholders
- Assertively negotiate
- Document and report on progress
- Write concise, clear and actionable emails
- Review progress and ensure continuous improvement
- Use storytelling to build influence and sell
- Advanced solution selling techniques
Delivered in-house at your premises or in a virtual environment
We deliver our consultancy skills training programs either through:
- Face-to-face workshops at your offices
- Impactful virtual workshops
Tailored in-house consulting skills training program delivered on your premises
We deliver this commercial consulting skills course as a one-hour interactive presentation or a multiple-day learning program and everything in between. We also coach individuals to develop commercial consulting skills. Delivering a tailored in-house commercial consulting skills training program is economical and effective. Ask us how we can tailor the program to suit your needs:
- call 1300 655 098
- start a chat at the bottom of our page
- send us a message
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Commercial consultancy skills training testimonials
Naomi is an experienced and skilled networker and sales trainer who teaches the tools to be an effective sales executive. I feel more equipped to network more effectively. I feel more confident to walk into an event and ensure I make connections.
Loved the session. I’ve got a lot to look forward to with the learning that I got out of this session. The breakout rooms were great for interactive communications.
Renee was ten times more engaging than I expected and has given me the techniques to be more confident as a saleperson.
Naomi was knowledgeable with real hands-on experience. She is engaging and makes sense. A great opportunity to reflect on current skills, share the best practice and plan to move forward. Heritage Bank – Deb Parker
Matt was very engaging and was able to keep the whole room focused with great group discussions.
A fantastic informative program designed to understand the key aspects of the sales path. Full recommend to new and experienced sales staff. Lots of tips and new techniques for sales conversion.
Read more commercial skills testimonials
Free eCoaching: ask an ICML trainer – get advice on commercial consulting skills
Do you have any questions about commercial consultancy skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.