ICML training courses > Sales and customer service training > Consulting skills course
Does your organisation need consulting skills training? Your team includes professional services people who are experts in their subject area. They may not be as comfortable with the commercial aspects of managing clients as they are with the technical challenges. How skilled are they in working within a strategic context, maintaining client relationships, presenting, influencing, negotiating client demands, identifying opportunities to build business and selling?
This Consulting Skills program helps professional services people build the confidence and ability to increase service levels and thereby create more value for your own business and your client.
Client facing IT Consultants, engineers, solutions architects, lawyers, advertising professionals, project managers, accountants, financial advisers and other consultants and professional services people.
In a typical full-day consulting skills training program participants learn how to:
If there is more time we can also learn to:
We deliver our consultancy skills training programs either through:
We deliver this commercial consulting skills course as a one-hour interactive presentation or a multiple-day learning program and everything in between. We also coach individuals to develop commercial consulting skills. Delivering a tailored in-house commercial consulting skills training program is economical and effective. Ask us how we can tailor the program to suit your needs:
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Practical advice which will be implemented immediately. Appreciated Lynne’s efforts to answers everyone’s questions and she provided great responses.
Naomi was knowledgeable with real hands-on experience. She is engaging and makes sense. A great opportunity to reflect on current skills, share the best practice and plan to move forward. Heritage Bank – Deb Parker
The course exceeded my expectations and left me with a lot of confidence going forward. The delivery of the material was exceptional. Renee delivered practical and real world examples making it easier to apply the knowledge gained. Great course! Renee made a challenging and daunting task seem enjoyable and less complex. I am looking forward to applying the knowledge that I have learnt today.
Ralph brought conversation out of the attendees rather than deliver all the answers. Very educational and engaging.
David was great, really insightful and experience. He tailored the session on the fly based on the needs and experience of the team. Great techniques for me personally to try and also for the rest of my team. I thought the sessions were great. A good mix of role playing and theories.
Naomi is an experienced and skilled networker and sales trainer who teaches the tools to be an effective sales executive. I feel more equipped to network more effectively. I feel more confident to walk into an event and ensure I make connections.
Read more commercial skills testimonials
Do you have any questions about commercial consultancy skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.