Commercial Skills for Consultants

Does your organisation need consulting skills training? Your team includes professional services people who are experts in their subject area. They may not be as comfortable with the commercial aspects of managing clients as they are with the technical challenges. How skilled are they in working within a strategic context, maintaining client relationships, presenting, influencing, negotiating client demands, identifying opportunities to build business and selling?

This Consulting Skills program helps professional services people build the confidence and ability to increase service levels and thereby create more value for your own business and your client.

Tailored in-house Consulting Skills Training for Professional Services People – virtual or in-house – Melbourne – Sydney – Brisbane – Adelaide – Perth – Hobart – Darwin – Canberra – all regional areas – Asia – and anywhere else


Client facing IT Consultants, engineers, solutions architects, lawyers, advertising professionals, project managers, accountants, financial advisers and other consultants and professional services people.


In a typical full-day consulting skills training program participants learn how to:

  • Align activities with the overarching strategy
  • Become a trusted adviser
  • Engage in a consultative dialogue
  • Understand that selling is about adding value to their client’s organisation
  • Analyse client motivations and decision making
  • Use project management techniques
  • Conduct effective client meetings
  • Use advanced communication and influencing strategies

If there is more time we can also learn to:

  • Deal with difficult situations and unreasonable expectations
  • Present to clients and stakeholders
  • Assertively negotiate
  • Document and report on progress
  • Write concise, clear and actionable emails
  • Review progress and ensure continuous improvement
  • Use storytelling to build influence and sell
  • Advanced solution selling techniques

Delivered in-house at your premises or in a virtual environment

We deliver our consultancy skills training programs either through:

Tailored in-house consulting skills training program delivered on your premises

We deliver this commercial consulting skills course as a one-hour interactive presentation or a multiple-day learning program and everything in between. We also coach individuals to develop commercial consulting skills. Delivering a tailored in-house commercial consulting skills training program is economical and effective. Ask us how we can tailor the program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message

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Commercial consultancy skills training testimonials

Free eCoaching: ask an ICML trainer – get advice on commercial consulting skills

Do you have any questions about commercial consultancy skills you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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