Diversity, Wellbeing and HR training testimonials


Australian Conservation Foundation – Ken

"Jill is a great training facilitator. She prompts us to think about our approaches to be upstanding. She incorporates open discussions, humour and some practical case studies."


Royal Flying Doctor Service Victoria – Elyse

"Great course and a good level of detail. I like how Jill connected everything back to the RFDS policies so it was really specific to our work today."



"Simon was engaging and engaged. Great take away resources."


Qudos Bank – Cameron

"Steve truly kept the whole audience engaged REMOTELY. That is not an easy task to do and he did it so naturally. He was able to confidently break down the barriers of managers and a lot of important tools and techniques were provided that will help foster a psychological safe environment."


Danebank Anglican School for Girls – Ina

"High energy, laugh-out-loud funny and engaging. A wonderful presentation with some hard truths. Also immediately practical, with time to plan specifics in how and when to make changes in caring for oneself. We should have Steve back."


Department of Veterans' Affairs – Shaalin

"Simon Wilton was an engaging and uplifting speaker. Very likeable and knowledgeable. Not dry. Kept it moving and team activities were aligned to topic. Excellent public speaker and trainer. "


Victorian Music Development Office – Emily

"Fantastic session with a wealth of knowledge and examples to take away. Thank you. "


CG Live - Natasha

"Really engaging. Lots of practical suggestions that can be implemented in real life."


Sunshine Coast Council - Participant

"It was well presented. Great course. Interesting all the way through."


Department of Education and Training VIC – Kathleen

"I was able to take away valuable life adult skills. This session really made me rethink how I act towards others in the office. I really appreciate Jill's enthusiastic nature."


The Royal Victorian Eye and Ear Hospital – Nicola

"Excellent approach, open dialogue and challenge answers and perception. Jill is an excellent facilitator and brought out deeper learning from attendees."


The Royal Victorian Eye and Ear Hospital – Deb

"Jill is amazing thank you. The conversations were thoughtful and interesting. Jill enjoyed and promoted stimulating conversation and that was great."


Baw Baw Shire Council – Participant

"Great presentation and very helpful."


Corrections Queensland – Nikki

"As a new supervisor who has experienced some tough conversations, the training really highlighted areas that I can continue developing in while also being mindful of how I can respond."


NSW Environment Protection Authority – Carolyn

"Jill was engaging and enthusiastic, very much across the content. A good reminder/refresher and great tips to test your assumptions."


Tonkin + Taylor – Helena

"Jill was so engaging, made a safe space for sharing and made it REAL rather than just theoretical."


Stake – Renata

"Thanks for the workshop. It was very important for us to better understand how our brain works and how to change our minds about certain biases."


Godfreys – Mark

"Jill's session was very informative and engaging."


Icon by Design – Michael

"Great value, organised admin and communication. Steve was animated, humorous and enthusiastic."


Department of Defence – Jodie

"The information provided really provokes thought about how to remove bias from my evaluation."


Queensland University of Technology – Wayne

"Great program aimed very appropriately."


Individual - Shondelle

"Thank you for organising a wonderful experience with Kate. She was fantastic."


Sunshine Coast Council – Participant

"Training was beneficial. Suzanne was really good at engaging the participants and encouraging diverse perspectives and sharing."


Wyndham City Council – Participant

"I loved the quality breakout room discussions and the VIA strengths part of the training was fantastic."


Qudos Bank – Sheila

"There were quite a few gems to take away. All the quadrants gave good insights and it was truly great that Steve demonstrated the content and not only spoke on them. Thank you very much Steve. It was very valuable."


Department of Education and Training VIC – Adrian

"Brilliantly facilitated, thanks Jill, the session was highly informative and full of constructive suggestions. Really appreciated."


SKF – John

"Very engaging and informative – Simon kept those of us attending via Zoom well involved."


Baw Baw Shire Council – Participant

"Timings and breaks were good and use of visuals and breakout rooms also very good. It wasn't death by PowerPoint. It was interactive and used the collective wisdom in the group to learn. Thanks very much. Great session."


Capital Health Network – Julie

"Thanks Simon- very valuable session. Good use of the technology and creating variety to the session."


CPA Australia – Lee

"Simon was a great presenter, very engaging and fun. Great session would highly recommend."


NEWest Alliance – Darragh

"Format was ideal, pace was good and a high level of interaction between the group, facilitated by Jill."


CG Live - Steve

"Jill was very engaging and informative. Learning strategies to counter unconscious bias was beneficial."


Acciona – Participant

"Great training content and excellent facilitation. Thanks so much Jill!"


Victorian Music Development Office – Laura

"ICML’s Unconscious Bias workshop was highly beneficial and eye-opening for me. I look forward to seeing the processes in motion in our workplace. Jill was an absolute pro. "


Corona Manufacturing – Dipal

"The workshop was excellent, very interactive and kept us engaged throughout the workshop."


SKF – Sarinder

"Simon is a gem, very enthusiastic about the topic and engages the participants very well."


Chandon – Thomas

"Very well constructed and clear, good information we sometimes do with our intuitions but now with plan and method in mind it will be very valuable to ensure success of our recruitment."


Qudos Bank – Cameron

"Steve truly kept the whole audience engaged REMOTELY. That is not an easy task to do and he did it so naturally. He was able to confidently break down the barriers of managers and a lot of important tools and techniques were provided that will help foster a psychological safe environment."


Notice Board Systems – Adam

"Matthew was engaging and we received valuable skills we can use immediately. Very engaging and enjoyable. "


Godfreys – Stephanie

"Jill’s way of facilitating the learning outcomes we were seeking was brilliant. Zoom was great and having the breakout rooms allowed us an opportunity to speak and play around with different ideas we have. One of the more engaging online sessions I have been part of. Thank you for today I learnt so much."


Tourism Australia – Emma

"This was an excellent course - full on great insights and practical tips that will help me personally with recruitment in the future."


Moonee Valley City Council – Stephanie

"Great facilitator! Really engaging – the topics and information was great. Having worked with ICML for different sessions, the customer relationships and service they provide is exceptional. They always deliver great quality training. Feedback is always outstanding – thank you. "


Corrections Queensland – Jennifer

"Suzanne kept the training engaging and fun despite the topics being quite serious. She covered all content as requested and I believe will have made staff stop and think, as well as myself."


Baw Baw Shire Council - Maida

"We covered so much ground in this session and it’s given me so many tools to work with. I loved the live online workshop - really well facilitated by Simon."


Godfreys – Stacey

"Really informative and interactive. I found the live online workshop more convenient, I felt involved, I was able to absorb the information and it was a good feeling to learn as a group. "


Victorian Music Development Office – Nick

"This is such an important program, delivered with the upmost care and professionalism! The learnings are vital to improving the workplace and the community generally."


Victoria Police – Marion

"Thank you for a great session. Very thorough (able to meet Jill beforehand), simple process, excellent customer service."


Toxfree Perth - John

"Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation."


Water Technology – Participant

"The training delivery was excellent and engaging. Vanessa was excellent at getting people to talk about their issues and observations,"


Toxfree Sydney - Aaron

"Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you."


Icon by Design – Anthony

"I was very impressed. Steve was able to take a very serious topic and be educational, informative and uplifting - while driving home his points. It was an unexpected approach but it made the topic approachable for everyone. I just wish we had more time!"


CG Live – Tom

"Despite having learnt about very similar ideas and info at University (studying Psychology) it was a lot more practical. The booklet, slides and Jill were all very well informed. "


Toxfree Melbourne – Chris

"Jill was knowledgeable, presented well and kept the session flowing and interesting. I would recommend this to others. "


Victorian Music Development Office – Damian

"Jill was a fantastic facilitator and explained all facets in great detail. Program had some great videos and reference material. "


Royal Victorian Eye and Ear Hospital – Elizabeth

"Jill was knowledgeable with lots of great examples. A very relevant and useful course. Eye opening."


Victorian Music Development Office – Jaime

"Jill is very competent, clear and personable. Encouraged participant interaction so it was an open discussion and therefore beneficial. Opened my thinking to some of the biases I may be applying to my daily thinking and decision making."


Toxfree Perth - Mick

"Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike."


Toxfree Sydney - Tony

"Better tools for developing skills for interview processes. Recognise and respect employee’s rights more thoroughly. Very thankful to Jill. Happy with the entire presentation."


Toxfree Brisbane - Matthew

"The workshop was rewarding and has given me insight into people management and a strong framework to build teams that deliver the right result for the organisation. Jill was excellent, engaging and informative."


African Port and Rail Services - Shirlene

"Rose is very knowledgeable and a professional trainer. Skills provided from training were specific and relevant. These are skills that every HR Manager needs to have."