Every people leader needs to be able to conduct difficult conversations with team members, but it is challenging. Most managers face a natural reluctance to confront poor performance or undesirable behaviours in fear of being disliked, potential industrial action or bullying and unfair dismissal claims.
However, in this difficult conversations for managers training, leaders will gain the skills to communicate courageously, assertively and achieve positive outcomes from these difficult situations. This program builds practical skills and techniques to confidently conduct difficult conversations with team members.
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