"Jill was fantastic. She was engaging, fun and friendly. This training was really great. I got so much out of it and am excited to take my learnings back to my work."
"This is the most useful writing course I've completed in over 20 years in the VPS. It's really practical advice with plenty of examples."
"Helen was excellent – a very clear facilitator. This course will make an immediate improvement to my writing. The pace was good and the examples were relevant."
"Great facilitator well versed in good government writing. I took away a number of key tips to enhance my writing and improve efficiencies! Thanks very much Lynne!"
"Breaking down core elements of training using real DRC examples was excellent. Overall, a great session and very useful leading towards the final report."
"What a vibrant and engaging facilitator. Jam packed info delivered in 3 and a half hours. Thank you so much Lynne, for all the knowledge sharing."
"Loved the day and found it all very useful. Lynne is knowledgeable, interesting and effective. I came into the workshop wondering how to write more directly and effectively, and I got exactly that. "
"Lynne is an accomplished presenter who retains people's attention by keeping things active. I love writing, believe I'm above average, and was happy to pick up a few tips to improve further."
"Lynne is a fantastic training facilitator because she made learning simple, interactive & enjoyable. During our virtual Business Case training with Lynne, I noticed a significant difference between self-paced online learning and a personalised training program, like the one delivered by ICML. I have learned and absorbed more information in one day’s worth of training (delivered via 90-minute sessions over multiple weeks) than I have in last 6 months while completing a self-paced online Project Management course."
"Lynne, this has by far been the best training I have attended in my professional career. You were able to provide a safe, non-judgemental space where I felt comfortable to make mistakes, and did so with the most positive attitude. I will highly recommend both you and this course to my colleagues."
"Lynne is a very engaging presenter and it’s been the best course I’ve attended in a long time."
"Lynne is wonderful. Very knowledgeable and easy to listen to. Lynne has a high level of knowledge and is a clear communicator. Fun!"
"We have been utilising Lynne’s skills over the years. Lynne is our ‘go-to’ person for writing, editing, writing for government courses every 2-3 years. We will continue to do so. "
"Lynne was fantastic and presented in a very informative style! Her delivery was excellent – very interesting. This program is very beneficial, as I am required to write business cases and reports in my role. "
"The most useful and productive training I have ever attended."
"Lynne was engaging and brought us out of our protective shells to access our own work constructively. Lynne was very thorough, entertaining, succinct and used relevant examples."
"Lynne is an excellent coach who knows the subject extremely well and ran the course in an interactive and very enjoyable manner."
"Loved it! I thought my writing skills were already high but I’ve learned there is lots of room for polishing and improvement! "
"This is a fantastic course for anyone looking to improve their writing skills. Examples were relatable and highlighted areas for improvement. Lynne is enthusiastic and full of knowledge. A great course – never a dull moment!"
"Lynne is extremely knowledgeable and up to date with all tips and tricks for professional writing. Thanks for everything!"
"Lynne was very talented at engaging the group and facilitating active learning. I was alert and interested throughout the day."
"I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional."
"I gained valuable information on audience, structure writing and the correct use of grammar and punctuation"