"Lynne is a fantastic training facilitator because she made learning simple, interactive & enjoyable. During our virtual Business Case training with Lynne, I noticed a significant difference between self-paced online learning and a personalised training program, like the one delivered by ICML. I have learned and absorbed more information in one day’s worth of training (delivered via 90-minute sessions over multiple weeks) than I have in last 6 months while completing a self-paced online Project Management course."
"Lynne is wonderful. Very knowledgeable and easy to listen to. Lynne has a high level of knowledge and is a clear communicator. Fun!"
"Lynne is an accomplished presenter who retains people's attention by keeping things active. I love writing, believe I'm above average, and was happy to pick up a few tips to improve further. "
"Well done Lynne - very interactive, great examples across a range of disciplines and topics. Need to extend the program to as many staff as possible. "
"Loved the day and found it all very useful. Lynne is knowledgeable, interesting and effective. I came into the workshop wondering how to write more directly and effectively, and I got exactly that. "
"We have been utilising Lynne’s skills over the years. Lynne is our ‘go-to’ person for writing, editing, writing for government courses every 2-3 years. We will continue to do so. "
"Lynne was fantastic and presented in a very informative style! Her delivery was excellent – very interesting. This program is very beneficial, as I am required to write business cases and reports in my role. "
"The most useful and productive training I have ever attended."
"Lynne was engaging and brought us out of our protective shells to access our own work constructively. Lynne was very thorough, entertaining, succinct and used relevant examples."
"Lynne is an excellent coach who knows the subject extremely well and ran the course in an interactive and very enjoyable manner."
"The training was very informative and engaging. Zoom was also an effective platform for remote training."
"Lynne is clear, concise and great communicator. Excellent at transferring knowledge. Provides feedback without causing embarrassment. Excellent training. Worth a full day out of the office due to the outcomes. Practical and results orientated. "
"Loved it! I thought my writing skills were already high but I’ve learned there is lots of room for polishing and improvement! "
"Very informative, one of the best training sessions I have undertaken since joining local government. "
"This is a fantastic course for anyone looking to improve their writing skills. Examples were relatable and highlighted areas for improvement. Lynne is enthusiastic and full of knowledge. A great course – never a dull moment!"
"Lynne is extremely knowledgeable and up to date with all tips and tricks for professional writing. Thanks for everything!"
"I am already using the skills by referring to the quick reference guides and participant manual. I am now writing in the active voice and am clearly including my main message first. I have booked for the Advanced Business Writing workshop – I can’t wait."
"Lynne was very talented at engaging the group and facilitating active learning. I was alert and interested throughout the day."
"A fantastic trainer and great session. I can’t wait for Lynne’s next course!"
"I really enjoyed this course and can immediately deploy tactics I’ve learnt today, in my work. Lynne was a fantastic presenter, knowledgeable, funny and professional."
"I gained valuable information on audience, structure writing and the correct use of grammar and punctuation"