"Justine was extremely knowledgeable and engaging. Made the group feel very comfortable very quickly, which led to open discussions. Very well-presented course, that teaches practical skills for providing feedback and coaching team members."
"Matthew was very engaging. He delivered a concise, effective training that embedded essential and important points on conversations and performance."
"Thought that enthusiasm was great and amount of involvement kept it interesting. This involved a lot of action and suggestions to implement. Very well structured and adequate involvement and explanations. "
"Very engaging. Great activities. Lynne was very knowledgeable, direct and honest about how to tackle conversations."
"Justine had me engaged from the beginning and I enjoyed both her interaction with us and our participation. "
"I found the program very informative. Would have liked it to be longer so more theories could be considered. Mark was very engaging and made the material interesting and enjoyable. "
"Excellent training really enjoyed the day and have many things to take back to the team. Lynne held my attention all day."
"Very interactive! With my role as manager, I am continuously providing feedback and this program and how Matthew presented it really helps with that. "
"Maggie has a good relaxed style and gave relevant examples. Really good to get different ideas about how to manage staff and provide feedback."
"Lynne was engaging and didn’t skip a beat. Fantastic facilitator and obvious expert knowledge. Great framework provided."
"This course has made me reassess my management skills and style and provide a structure to improve and develop my skills. Justine was very professional, excellent communicator and structured the content in a meaningful and logistic format. Good balance of theory and practice."
"The skills learnt from today I do believe I will take these learnings throughout my whole career and life. Thank you"
"Thanks Maggie – super interesting, very relevant, and beautifully explained course!"
"Justine delivered an interactive strong session- dynamic presenter giving a positive attitude to complete the job! "
"Fantastic facilitator – extremely knowledgeable. Highly recommend course to anyone doing PEP/PES – this makes the process clear and understandable. "
"Justine was very engaging and was able to have open discussions. I enjoyed the small group size and was really able to participate and be heard. "
"Mark engaged well, great knowledge and encouraged conversation. Reinforced my management style and gave me a few new methods. "
"Mark was excellent! He spoke well, was engaging, used great examples, applied the theories and I loved the mix of different methods eg. group activities, videos, role plays etc. The workbook and handouts were excellent and useful. Enjoyed learning a theory but also knowing strategies to use when something wasn’t working. Videos and team activities were excellent. "
"Mark is an excellent facilitator, one of the best sessions I’ve completed. "
"Mark was funny and clear. He had excellent suggestions and used real life stories to relate to us. I really enjoyed the session. "
"Mark has excellent knowledge of leadership and managing performance. Great tempo and style. "