Creating A Psychologically Safe Workplace: Empowering Employees and Fostering Productivity31 Aug 2023
An organisation’s culture defines its identity and influences every aspect of the business, from the interaction between colleagues to the approach to dealing with clients. A positive, psychologically safe culture fosters employee trust, collaboration, and innovation, making it a crucial component of a successful business. A psychologically safe workplace is where individuals feel valued, heard, and comfortable to take risks without fear of humiliation or retribution. This construct of psychological safety is not a luxury; it’s imperative in today’s world, as depicted in a recent ABC News article highlighting the distressing impact of an unsupportive work environment.
The importance of psychological safety
In the ABC News article, we are introduced to the case of Sophie*, a Victorian teacher, who was forced to resign due to unresolved workplace issues. The aftermath led to a severe deterioration of her mental health, underlining the damaging effects of psychosocial hazards, which, unfortunately, are not uncommon in many workplaces.
It’s crucial to acknowledge that such hazards, such as excessive workload, workplace bullying or harassment, or lack of support from management, can have devastating effects on the mental health of employees. Moreover, these issues tend to stifle creativity, limit productivity and can lead to high employee turnover, impacting the overall health of the organisation.
Creating psychological safety: The ICML approach
At ICML, we understand the importance of a psychologically safe environment and provide tailored learning solutions to build it at multiple levels within your organisation.
Level 1 – Consultation with HR and management
The first step towards building a psychologically safe workplace involves consulting HR and management. At ICML, our experienced consultants work closely with your leadership team to assess workplace culture, identify potential psychosocial hazards, and develop strategic plans to promote psychological safety. This plan could involve new company policies, enhanced communication protocols, or other targeted interventions.
Level 2 – Training for leaders
Team leaders play a pivotal role in shaping the culture of their respective teams. Leaders who encourage open communication, show empathy, and support their team members foster a sense of safety and trust within the team. At ICML, we offer comprehensive training programs for leaders, designed to equip them with the skills to cultivate a psychologically safe team environment.
Level 3 – Employee training
The final layer of fostering psychological safety is through the empowerment of individual employees. Our programs aim to equip employees with the knowledge and skills they need to foster their psychological safety. This involves educating employees about the importance of mental health, offering tools and strategies to manage stress, and creating an environment where they feel safe to voice their concerns.
The future of workplace culture
Creating a psychologically safe work environment is not a one-off process. It requires continuous effort and a shared commitment from the management, team leaders, and employees. As workplaces evolve, there will be new challenges that will test the psychological safety of the environment. By proactively addressing these challenges, your organisation can not only improve employee well-being but also foster a culture of innovation and productivity.
In conclusion, the case of Sophie* as reported by ABC News serves as a stark reminder of the necessity for psychological safety in every organisation. By prioritising psychological safety, we can create an environment that not only prevents harm to our employees but also paves the way for a more engaged, satisfied, and productive workforce.
At ICML, we’re dedicated to helping you build such an environment through tailored learning solutions that foster enduring skills and productivity improvements. Reach out to us today and let us assist you in creating a psychologically safe and more productive workplace.