HR for Managers – Leading People Management Course

Jill was fantastic, engaging throughout. It had the most engagement I have seen in a training activity in a while. Very much liked an interactive workbook.

Kingston City Council - Participant

Jill's session was very informative and engaging.

Godfreys – Mark

I was able to take away valuable life adult skills. This session really made me rethink how I act towards others in the office. I really appreciate Jill's enthusiastic nature.

Department of Education and Training VIC – Kathleen

Thank you for a great session. Very thorough (able to meet Jill beforehand), simple process, excellent customer service.

Victoria Police – Marion

Best training course I have attended in 3 years. Jill best presenter of a course I have attended for a long time. Thank you.

Toxfree Sydney - Aaron

Jill was very engaging and informative. Learning strategies to counter unconscious bias was beneficial.

CG Live - Steve

Jill is very competent, clear and personable. Encouraged participant interaction so it was an open discussion and therefore beneficial. Opened my thinking to some of the biases I may be applying to my daily thinking and decision making.

Victorian Music Development Office – Jaime

Better tools for developing skills for interview processes. Recognise and respect employee’s rights more thoroughly. Very thankful to Jill. Happy with the entire presentation.

Toxfree Sydney - Tony

Great value, organised admin and communication. Steve was animated, humorous and enthusiastic.

Icon by Design – Michael

Thank you for organising a wonderful experience with Kate. She was fantastic.

Individual - Shondelle

Suzanne kept the training engaging and fun despite the topics being quite serious. She covered all content as requested and I believe will have made staff stop and think, as well as myself.

Corrections Queensland – Jennifer

Jill made a long day very engaging. I thought I was very competent with recruitment but learnt my approaches are not always correct. I feel more confident now.

City of Darebin – Luke

ICML’s Unconscious Bias workshop was highly beneficial and eye-opening for me. I look forward to seeing the processes in motion in our workplace. Jill was an absolute pro.

Victorian Music Development Office – Laura

Thanks for the workshop. It was very important for us to better understand how our brain works and how to change our minds about certain biases.

Stake – Renata

Great introductory HR course! Jill was knowledgeable and interactive! Great structure, informative for managers/admin and alike.

Toxfree Perth - Mick

Great program aimed very appropriately.

Queensland University of Technology – Wayne

Jill was so engaging, made a safe space for sharing and made it REAL rather than just theoretical.

Tonkin + Taylor – Helena

Jill was engaging and enthusiastic, very much across the content. A good reminder/refresher and great tips to test your assumptions.

NSW Environment Protection Authority – Carolyn

Great presentation and very helpful.

Baw Baw Shire Council – Participant

Very engaging, and a well-structured approach. The diversity of learning methods (break-outs etc.) were excellent.

TOMRA Collection – Martin

Really engaging. Lots of practical suggestions that can be implemented in real life.

CG Live - Natasha

Jill is a great training facilitator. She prompts us to think about our approaches to be upstanding. She incorporates open discussions, humour and some practical case studies.

Australian Conservation Foundation – Ken

Thanks Simon- very valuable session. Good use of the technology and creating variety to the session.

Capital Health Network – Julie

Martin is really personable and entertaining. Great examples and messages presented in a way which made sense. Really interesting content, I will take some of the learnings back to my professional and personal lives.

Banyule City Council - Hayley

Rose is very knowledgeable and a professional trainer. Skills provided from training were specific and relevant. These are skills that every HR Manager needs to have.

African Port and Rail Services - Shirlene

Jill was great and provided some great advice and guidance on the specific interviewing techniques and things I could fix as well.

Knox City Council – Kas

This is such an important program, delivered with the upmost care and professionalism! The learnings are vital to improving the workplace and the community generally.

Victorian Music Development Office – Nick

Very well constructed and clear, good information we sometimes do with our intuitions but now with plan and method in mind it will be very valuable to ensure success of our recruitment.

Chandon – Thomas

Matthew was engaging and we received valuable skills we can use immediately. Very engaging and enjoyable.

Notice Board Systems – Adam

Simon is a gem, very enthusiastic about the topic and engages the participants very well.

SKF – Sarinder

Great facilitator! Really engaging – the topics and information was great. Having worked with ICML for different sessions, the customer relationships and service they provide is exceptional. They always deliver great quality training. Feedback is always outstanding – thank you.

Moonee Valley City Council – Stephanie

The workshop was rewarding and has given me insight into people management and a strong framework to build teams that deliver the right result for the organisation. Jill was excellent, engaging and informative.

Toxfree Brisbane - Matthew

Jill’s way of facilitating the learning outcomes we were seeking was brilliant. Zoom was great and having the breakout rooms allowed us an opportunity to speak and play around with different ideas we have. One of the more engaging online sessions I have been part of. Thank you for today I learnt so much.

Godfreys – Stephanie

Steve truly kept the whole audience engaged REMOTELY. That is not an easy task to do and he did it so naturally. He was able to confidently break down the barriers of managers and a lot of important tools and techniques were provided that will help foster a psychological safe environment.

Qudos Bank – Cameron

Cris is a great communicator and leads by example.

Carrier Australia – Hubert

Training was beneficial. Suzanne was really good at engaging the participants and encouraging diverse perspectives and sharing.

Sunshine Coast Council – Participant

Jill is amazing thank you. The conversations were thoughtful and interesting. Jill enjoyed and promoted stimulating conversation and that was great.

The Royal Victorian Eye and Ear Hospital – Deb

Great training content and excellent facilitation. Thanks so much Jill!

Acciona – Participant

Fantastic session with a wealth of knowledge and examples to take away. Thank you.

Victorian Music Development Office – Emily

There were quite a few gems to take away. All the quadrants gave good insights and it was truly great that Steve demonstrated the content and not only spoke on them. Thank you very much Steve. It was very valuable.

Qudos Bank – Sheila

The training delivery was excellent and engaging. Vanessa was excellent at getting people to talk about their issues and observations,

Water Technology – Participant

Timings and breaks were good and use of visuals and breakout rooms also very good. It wasn't death by PowerPoint. It was interactive and used the collective wisdom in the group to learn. Thanks very much. Great session.

Baw Baw Shire Council – Participant

Really informative and interactive. I found the live online workshop more convenient, I felt involved, I was able to absorb the information and it was a good feeling to learn as a group.

Godfreys – Stacey

I was very impressed. Steve was able to take a very serious topic and be educational, informative and uplifting - while driving home his points. It was an unexpected approach but it made the topic approachable for everyone. I just wish we had more time!

Icon by Design – Anthony

As a new supervisor who has experienced some tough conversations, the training really highlighted areas that I can continue developing in while also being mindful of how I can respond.

Corrections Queensland – Nikki

Brilliantly facilitated, thanks Jill, the session was highly informative and full of constructive suggestions. Really appreciated.

Department of Education and Training VIC – Adrian

Jill was a fantastic facilitator and explained all facets in great detail. Program had some great videos and reference material.

Victorian Music Development Office – Damian

Jill is a great presenter. Really enjoyed the session. Good course materials and good group participation.

Toxfree Perth - John

Jill was knowledgeable, presented well and kept the session flowing and interesting. I would recommend this to others.

Toxfree Melbourne – Chris

Steve truly kept the whole audience engaged REMOTELY. That is not an easy task to do and he did it so naturally. He was able to confidently break down the barriers of managers and a lot of important tools and techniques were provided that will help foster a psychological safe environment.

Qudos Bank – Cameron

Simon was a great presenter, very engaging and fun. Great session would highly recommend.

CPA Australia – Lee

Great course and a good level of detail. I like how Jill connected everything back to the RFDS policies so it was really specific to our work today.

Royal Flying Doctor Service Victoria – Elyse

The information provided really provokes thought about how to remove bias from my evaluation.

Department of Defence – Jodie

It was well presented. Great course. Interesting all the way through.

Sunshine Coast Council - Participant

Format was ideal, pace was good and a high level of interaction between the group, facilitated by Jill.

NEWest Alliance – Darragh

Simon was engaging and engaged. Great take away resources.

ANZIIF - Mark

High energy, laugh-out-loud funny and engaging. A wonderful presentation with some hard truths. Also immediately practical, with time to plan specifics in how and when to make changes in caring for oneself. We should have Steve back.

Danebank Anglican School for Girls – Ina

We covered so much ground in this session and it’s given me so many tools to work with. I loved the live online workshop - really well facilitated by Simon.

Baw Baw Shire Council - Maida

Very engaging and informative – Simon kept those of us attending via Zoom well involved.

SKF – John

The workshop was excellent, very interactive and kept us engaged throughout the workshop.

Corona Manufacturing – Dipal

Best facilitation I’ve seen. Brilliant. Wish my whole team was here. Should be compulsory.

Glen Eira City Council – Russell

Simon was an engaging and uplifting speaker. Very likeable and knowledgeable. Not dry. Kept it moving and team activities were aligned to topic. Excellent public speaker and trainer.

Department of Veterans' Affairs – Shaalin

Despite having learnt about very similar ideas and info at University (studying Psychology) it was a lot more practical. The booklet, slides and Jill were all very well informed.

CG Live – Tom

Excellent approach, open dialogue and challenge answers and perception. Jill is an excellent facilitator and brought out deeper learning from attendees.

The Royal Victorian Eye and Ear Hospital – Nicola

This was an excellent course - full on great insights and practical tips that will help me personally with recruitment in the future.

Tourism Australia – Emma

I loved the quality breakout room discussions and the VIA strengths part of the training was fantastic.

Wyndham City Council – Participant

Jill was knowledgeable with lots of great examples. A very relevant and useful course. Eye opening.

Royal Victorian Eye and Ear Hospital – Elizabeth