ICML training courses > Business writing > Planning internal communications writing course

Planning internal communications

How would you describe your organisation’s internal communication? Is it something like ‘Overwhelming. Onslaught. Off-the-mark. Top Heavy. Too much information. Too many channels. If only people just read their emails’?

Those are some of the descriptions of the quality of internal communications not just today but for the past 20 years. Systemic issues such as the over-reliance and confusion around electronic channels are now intensified with the new internal engagement and collaboration platforms like Yammer, Workplace and Teams.

Good communication plans exploit the difference between goals and objectives. They utilise concise and compelling key messages and create alignment and readiness for change.

Tailored Internal Communication Writing training program – virtual or in-house delivery – Melbourne – Sydney – Brisbane – Adelaide – Perth – Hobart – Darwin – Canberra – all regional areas – Asia – and anywhere else


This internal communications training is designed for managers and members of teams who deliver internal communications services within organisations. This internal communication writing training will be tailor-designed for teams and groups of colleagues. The program is tailored to the level of the participants and the types of internal communication they write. Ask us how.

We deliver this internal communication writing course at your office or in virtual workshops. We deliver our programs all over Australia, including Sydney, Melbourne and Brisbane.


In this fully tailored internal communication writing course, participants will learn how to:

  • Appreciate what employees really want to know
  • Understanding the importance of face-to-face communication
  • Evaluate the effectiveness of internal channels
  • Identify critical success factor of effective internal communication
  • Craft effective key messages
  • Develop a strategy and a plan
  • Analyse stakeholders and plan actions
  • Use senior leaders effectively
  • Evaluate plan outcomes.

Internal Communications training delivered in-house at your premises or in an online virtual classroom

We deliver our training programs either through:

Internal Communications Writing group training – using your documents

Where relevant, we will use your organisation’s internal formats, templates and style guide.

We will also use anonymised examples of participants’ writing in the workshop. With this material the facilitator:

  • Assesses their writing ability
  • Gains a thorough understanding of the written work they prepare
  • Extracts examples for use as training material within the program.


We’ll discuss your needs and create an internal communication writing course that perfectly suits the audience and the documents they write. We’ll adjust this highly interactive workshop to the level of the participants. Participants will use their own documents to immediately apply their new writing skills. Ask us how we can tailor an internal communication writing training program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message.

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Do you have any questions about internal communication writing you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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