ICML training courses > Business writing > Writing client-focused technical reports course

Writing Client-focused Technical Reports

Highly competent technical people such as engineers, IT personnel, scientists, researchers, investigators and technicians can be required to write reports to clients on their work. These reports are crucial to the business as they are often the only visible outcome of a body of work for the client and can reflect the thoroughness, integrity and care shown by the business.

It is a skill to be able to:

  • identify the necessary information to help the client make their decisions and
  • package their work in a readable, professional and understandable format for the client who may be non-technical.

Using the templates and specific technical reports generated in your business, this program coaches participants in creating accurate, useful and best practise client reports.

Tailored Client-focused Technical Report Writing training program – virtual or in-house delivery – Melbourne – Sydney – Brisbane – Adelaide – Perth – Hobart – Darwin – Canberra – all regional areas – Asia – and anywhere else


This program is suited for:

  • technical people who prepare reports on their work for their clients
  • reviewers of client-focused technical reports.

This client-focused technical report writing training will be tailor-designed for teams and groups of colleagues. The program is tailored to the level of the participants and the types of technical reports they write. Ask us how.

We deliver this client-focused technical report writing course at your office or in virtual workshops. Our programs are delivered all over Australia, including Sydney, Melbourne and Brisbane.


  • Full-day face-to-face or
  • 2 x 3.5 hours live virtual training.


In this fully tailored client-focused technical report writing course, participants will learn how to:

  • Appreciate what employees really want to know
  • Understanding the importance of face-to-face communication
  • Evaluate the effectiveness of internal channels
  • Identify critical success factor of effective internal communication
  • Craft effective key messages
  • Develop a strategy and a plan
  • Analyse stakeholders and plan actions
  • Use senior leaders effectively
  • Evaluate plan outcomes.

Delivered in-house at your premises or in an online virtual classroom

We deliver our training programs either through:

All our facilitators are certified in COVID-19 Infection Prevention and Control Training by the Australian Department of Health. Therefore, you can rest assured we will deliver safe face-to-face workshops in collaboration with you.

Client-focused Technical Reports Writing group training – using your documents

Where relevant, we will use your organisation’s internal formats, templates and style guide.

We will also use anonymised examples of participants’ writing in the workshop. With this material the facilitator:

  • Assesses their writing ability
  • Gains a thorough understanding of the written work they prepare
  • Extracts examples for use as training material within the program.


We’ll discuss your needs and create a client-focused technical report writing course that perfectly suits the audience and the reports they write. We’ll adjust this highly interactive workshop to the level of the participants. Participants will use their own documents to immediately apply their new writing skills. Ask us how we can tailor an client-focused report writing training program to suit your needs:

  • call 1300 655 098
  • start a chat at the bottom of our page
  • send us a message.

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Free eCoaching: ask an ICML trainer – get advice on client-focused technical report writing

Do you have any questions about client-focused technical report writing you’d like to ask? Do it here. One of our trainers will answer on the page and we’ll let you know by email when we post the response. We aim to come back to you within a few business days. If you need more urgent advice, try our chat at the bottom of the page.

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