Psychological safety: building a speak‑up culture for continuous improvement
19 August, 2025Inspire teams to speak up, express themselves and foster innovation by creating a psychologically safe environment for collaboration and progress....
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Whether you’re an experienced executive or aspiring leader, you’ll find ICML training and development programs inspiring and fascinating. We create and facilitate tailored learning experiences that make you better at your job. After our programs you will enjoy your work and personal life more. You’ll be happier and more productive. We don’t do quick fixes. We build lasting and enduring skills and productivity improvements through powerful, tailored learning solutions. Ask us how.
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We deliver our training programs either through:
- Face-to-face workshops at your offices
- Impactful virtual workshops
Are you looking for a supervisor training course in Melbourne, Sydney, Brisbane or other Australian cities and regional areas? Get in touch with our experts for the best supervising course serving to Australia and overseas.
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Timings and breaks were good and use of visuals and breakout rooms also very good. It wasn't death by PowerPoint. It was interactive and used the collective wisdom in the group to learn. Thanks very much. Great session.
Michael was fantastic and really engaged everyone in active communication. Michael was very clear, gave really good examples and was very good at engaging everyone in active conversation. It was a big benefit to the company.
Very good facilitation. The trainer quickly built a rapport, held interest and responded well to questions - great!
Mark is very engaging, approachable, instantly likeable and funny. I have now a more structured, clear way to approach making decisions.
Thank you ICML for another fantastic year working together! We are loving the workshops you deliver for us and we can see the tangible difference they are making to people’s development at Specsavers, so this is a very rewarding partnership indeed. We are grateful for everybody’s hard work, flexibility and diligence that allow our relationship to thrive!
Justine spoke so well in presenting the Management 101 Training. I really like the way she slowed down with the presentation and asked questions. Justine gave us all a great insight into a better way to manage and approach staff. I think this will be valuable training that can be used more widely with the Y Geelong team. I thank you Justine for the time and effort you put in. Great training and great trainer!
As a new supervisor who has experienced some tough conversations, the training really highlighted areas that I can continue developing in while also being mindful of how I can respond.
Suzanne had an excellent approach and style of facilitating. I learnt extremely valuable skills that I will apply in my career. Her presentation is very engaging. I had a great overall training experience.
Suzanne was absolutely brilliant - easily the best trainer I've been to. I really enjoyed her humour, how interactive it felt rather than just sitting and listening, and providing playdoh for us to fidget with was a great idea.
This course has made me reassess my management skills and style and provide a structure to improve and develop my skills. Justine was very professional, excellent communicator and structured the content in a meaningful and logistic format. Good balance of theory and practice.
Read the latest from the ICML management training blog
Coaching conversations that drive performance: make every one-to-one count
19 August, 2025Most managers run regular one-to-ones. Fewer turn them into performance multipliers. When coaching becomes a structured habit—not an occasional pep talk—leaders surface roadblocks early, build capability faster and reduce the “last-minute scramble” that drains energy from teams. The good news: you don’t need hour-long sessions......
Leading change without burnout: build momentum in 90 days
19 August, 2025Change is not the problem—exhaustion is. Most teams can handle a new system, a restructure or a market shock; what drains energy is unclear direction, stop-start execution and meetings that multiply while progress stalls. The fix is a manager’s playbook that protects capacity, makes priorities......
