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MENUMENU
  • Training Programs
    • Management and Leadership
      • Leading and Managing Virtual Teams
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Presenting with Confidence
      • Presenting Virtually
      • Facilitating Workshops
      • Courageous Conversations
      • Emotional Intelligence
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Dealing with Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
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      • Finance for Managers
      • Finance for Anyone
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      • Mindfulness at Work
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Why change management fails

Why change management fails

18 Apr 2021
Posted at 21:10h in _Blog, Change management, Leadership 0 Comments

When your organisation needs to make changes big and small, it's up to your managers and leaders to ensure everything goes as smoothly as possible....

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The difference between diversity and inclusion — and why it matters

The difference between diversity and inclusion — and why it matters

16 Apr 2021
Posted at 00:23h in _Blog, Diversity & Wellbeing 0 Comments

*...

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It's time to audit your boundaries at work

It’s time to audit your boundaries at work

05 Apr 2021
Posted at 18:49h in _Blog, Assertiveness skills, Resilience, Stress & Mindfulness 0 Comments

Even in high-demand industries, you can't expect employees to be on the clock 24/7 — or else you're risking serious burnout....

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Why you should be focusing on emotional intelligence in the workplace

Why you should be focusing on emotional intelligence in the workplace

30 Mar 2021
Posted at 02:07h in _Blog, Emotional Intelligence 0 Comments

If you want to get more out of your entire team, it's time to start fostering their emotional intelligence skills....

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How to talk with the underperformers on your team

How to talk with the underperformers on your team

26 Mar 2021
Posted at 01:46h in _Blog, Assertiveness skills, Conflict management, Leadership, Performance management 0 Comments

You may need to walk a fine line to get to the heart of an employee's underperformance....

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How to prevent burnout

How to prevent burnout

22 Mar 2021
Posted at 18:25h in _Blog, Resilience, Stress & Mindfulness 0 Comments

One of the worst things that can happen to your staff is mass burnout, and preventing it at the individual level should be a top priority....

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How to keep on top of your work schedule

How to keep on top of your work schedule

16 Mar 2021
Posted at 09:07h in _Blog, Time management 0 Comments

It's not easy to get a better handle on time management, but it's vital to your business success....

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The Power of the Proposal

The Power of the Proposal

10 Mar 2021
Posted at 11:14h in _Blog, Business writing, Customer communication 0 Comments

A well-presented proposal can go a long way to achieving the goals you want to pursue....

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5 things you're getting wrong in customer service

5 things you’re getting wrong in customer service

02 Mar 2021
Posted at 12:05h in _Blog, Communication, Customer communication 0 Comments

Keeping your customers or clients happy is vital to your business success. Are you getting customer service right?...

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How to Delegate

How to Delegate

08 Feb 2021
Posted at 08:46h in _Blog, Leadership 0 Comments

Many managers aren't comfortable with delegating tasks, but that can hold them back from achieving all their goals....

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5 Ways to Give Better Constructive Feedback

5 Ways to Give Better Constructive Feedback

25 Jan 2021
Posted at 16:58h in _Blog, Assertiveness skills, Communication, Conflict management, Leadership, Performance management 0 Comments

There are right and wrong ways for managers to give employees some constructive feedback....

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The 5 essential skills your employees should have

21 Jan 2021
Posted at 17:35h in _Blog, Talent management, Training 0 Comments

To make sure your business and all its employees are set up for success in the new year, essential skills training can go a long way....

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5 New Year's resolutions your organisation should make

5 New Year’s resolutions your organisation should make

06 Jan 2021
Posted at 10:32h in _Blog, Leadership 0 Comments

New Year's resolutions aren't just for your personal life — they can also help your business succeed in 2021....

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5 Steps for Better Report Writing

5 Steps for better report writing

21 Dec 2020
Posted at 11:03h in _Blog, Business writing 0 Comments

A good report incorporates many of the same elements, no matter what the subject may be....

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How to Speak About Mental Health in the Workplace

How to speak about mental health in the workplace

14 Dec 2020
Posted at 11:24h in _Blog, Communication, Resilience, Stress & Mindfulness 0 Comments

Mental health issues are a fact of life for millions of Australians, including your employees....

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5 Signs it's Time for Team Building

5 Signs it’s Time for Team Building

02 Dec 2020
Posted at 08:28h in _Blog, Motivation, Training 0 Comments

Don't wait for these warning signs to prioritise team building....

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The Importance of Influence

The Importance of Influence

23 Nov 2020
Posted at 10:56h in _Blog, Communication, Customer communication, Influencing skills 0 Comments

When you are trying to become an influencer, you have to put in the work to build your skills....

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Why Leadership Training is Important for ALL Employees

Why Leadership Training is Important for ALL Employees

06 Nov 2020
Posted at 08:35h in _Blog, Leadership, Motivation, Training 0 Comments

From the mail room to the boardroom, employees with leadership skills set your company up for success....

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Why You Need More Women On Your Team

Why You Need More Women On Your Team

03 Nov 2020
Posted at 07:50h in _Blog, Diversity & Wellbeing, Leadership 0 Comments

You may occasionally find that you need to rebalance your workplace's gender diversity to get more women involved....

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Business as Usual? How to Prepare for the Easing of COVID-19 Restrictions

Business as usual? How to prepare for the easing of COVID-19 restrictions

06 Oct 2020
Posted at 15:25h in _Blog, Change management, Leadership 0 Comments

Companies need to plan carefully for what their "new normal" will look like as they return to work....

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