Maintaining a to-do list. That sounds so logical, but guess what? I find, also in our Time Management training, the to-do list one of the biggest and simplest improvements most people can make to their productivity!   Let’s get one thing straight. I purposely said: maintain a...

https://icml.com.au/communication-and-effectiveness-courses/ Paul Turner, MD of ZyNet tells about his experiences after an in-house 'Managing Time and Client Communication' training course. Paul's main reason he chose for ICML for this customer service training was that ICML listened to his needs and put together a tailored program that...

How often do you think at the end of the day “I’ve been incredibly busy, but what have I achieved today?” It is all too easy to fall in the trap of everyday busy-ness. As the Cheshire Cat said to Alice, “If you don't know...