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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
        • AI for Business
        • AI for L&D
        • AI for Trainers
        • AI Writing for Business
        • AI Writing for Government
        • AI Writing for Councils
    • Team Building
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
      • Influencing Skills
      • Performance Management
      • Presentation Skills
      • Project Management
      • Resilience
      • Sales
      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
      • Training
      • Assertiveness skills
      • Business writing
      • Change management
      • Communication
      • Conflict management
    •  
      • Coaching skills
      • Customer communication
      • Diversity & Wellbeing
      • Influencing skills
      • Leadership
      • Motivation
      • Negotiation skills
    •  
      • Performance management
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  • Contact us
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What can you do to prevent workplace bullying?

What can you do to prevent workplace bullying?

06 Mar 2023
Posted at 22:10h in Blog, Diversity & Wellbeing 0 Comments

Is your workplace set up to identify and eliminate instances of bullying? If not, our tips will help....

Read More
Self-leadership = Success

Self-leadership = Success

26 Feb 2023
Posted at 22:10h in Blog, Leadership, Motivation 0 Comments

Everyone in your workplace can benefit from an effort to become better self-leaders and motivators....

Read More
The power of networking and relationships

The power of networking and relationships

20 Feb 2023
Posted at 22:28h in Blog, Communication, Emotional Intelligence, Negotiation skills 0 Comments

Networking has many more benefits than just helping you find a job when you're looking for one. Here, we discuss some of the most important to your career....

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Strategies to enhance leadership and increase project success rates

Strategies to enhance leadership and increase project success rates

12 Feb 2023
Posted at 17:05h in Blog, Communication, Leadership, Project management 0 Comments

Do you have what it takes to lead a team to success? Read on to find out....

Read More
How to master the art of performance management in the workplace

How to master the art of performance management in the workplace

06 Feb 2023
Posted at 18:55h in Blog, Leadership, Performance management, Project management 0 Comments

If your team isn't performing at their best, they might need to brush up on their performance management technique. Continue reading to find out how....

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Project management strategies: Maximising efficiency and
enhancing performance

Project management strategies: Maximising efficiency and enhancing performance

31 Jan 2023
Posted at 20:32h in Blog, Leadership, Project management, Talent management 0 Comments

Do you know what goes into good project management? Read on to find out more....

Read More
5 crucial tips for successful project management

5 crucial tips for successful project management

15 Jan 2023
Posted at 16:30h in Blog, Leadership, Project management, Time management 0 Comments

Are you battling to take control of your team's tasks? Continue reading to learn how to manage projects successfully....

Read More
10 tips for improving productivity while WFH

10 tips for improving productivity while WFH

12 Jan 2023
Posted at 15:18h in Blog, Project management, Resilience, Stress & Mindfulness, Time management 0 Comments

Are you struggling to get your work done from home? You're not alone. Read on to learn how you can make working from home work for you!...

Read More
12 activities that are proven to enhance team building in the workplace

12 activities that are proven to enhance team building in the workplace

12 Jan 2023
Posted at 15:17h in Blog, Communication, Team Building 0 Comments

Want to improve your employees' interpersonal relationships? Read on to find out....

Read More
Transformational leadership: How to foster an exceptional team building environment

Transformational leadership: How to foster an exceptional team building environment

09 Jan 2023
Posted at 12:11h in Blog, Leadership, Motivation, Team Building 0 Comments

Do you know what transformational leadership is and how it links to positive team building? Read on to find out!...

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7 project management techniques that will help your business grow

7 project management techniques that will help your business grow

18 Dec 2022
Posted at 17:44h in Blog, Communication, Problem Solving, Project management 0 Comments

It's time to upscale your business, but do you know the best project management techniques that will help you achieve success? Read on to find out....

Read More
Leadership in the workplace: 10 tips for managers

Leadership in the workplace: 10 tips for managers

06 Dec 2022
Posted at 18:06h in Blog, Communication, Leadership, Project management 0 Comments

Feeling a bit like a sheep rather than a shepherd? Brush up on your leadership skills! Read on to find out how....

Read More
5 Steps for Better Report Writing

How to make working from home more productive

29 Nov 2022
Posted at 23:01h in Blog, Diversity & Wellbeing, Motivation, Time management 0 Comments

Are you a WFH worker who constantly finds themselves doing anything else other than your work? Read on to learn some tips to improve your productivity....

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How to be an effective leader in the workplace

How to be an effective leader in the workplace

27 Nov 2022
Posted at 17:26h in Blog, Communication, Emotional Intelligence, Leadership 0 Comments

Read on to find out if you have what it takes to be a great leader, and how to become one....

Read More
15 fun and affordable DIY team building activities

15 fun and affordable DIY team-building activities

13 Nov 2022
Posted at 16:12h in Blog, Diversity & Wellbeing, Leadership, Team Building 0 Comments

Are you looking for a way to get your staff more involved in the company and improve their interpersonal relationships? Team-building activities are the answer!...

Read More
Tactics To Handle Unrealistic Expectations at Work

Tactics to handle unrealistic expectations at work

06 Nov 2022
Posted at 19:31h in Blog, Communication, Problem Solving, Resilience, Stress & Mindfulness, Time management 0 Comments

Are you finding yourself buckling under the pressure of unfeasible targets at work? Read on to find out how to approach a discussion about it with your supervisor and other handy tips....

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Why continuous learning is important for you and your future

Why continuous learning is important for you and your future

02 Nov 2022
Posted at 21:27h in Blog, Problem Solving, Resilience, Stress & Mindfulness, Training 0 Comments

Have you ever wondered whether doing upskilling programs or additional qualifications is really necessary? The answer is "yes," and here's why:...

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The importance of setting clear and achievable goals in an organisation

The importance of setting clear and achievable goals in an organisation

24 Oct 2022
Posted at 01:05h in Blog, Business writing, Project management, Time management 0 Comments

Are you struggling to keep focused? Is your team battling to work together? You might need to learn how to set goals. Read on to find out more about why they're important and how to set them....

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How to run effective business meetings

How to run effective business meetings

11 Oct 2022
Posted at 03:14h in Blog, Communication, Project management, Time management 0 Comments

Are you having difficulty conducting efficient and effective meetings at your organisation? Then this article is a must-read!...

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5 Canned responses to streamline your workday

5 Canned responses to streamline your workday

02 Oct 2022
Posted at 21:04h in Blog, Communication, Customer communication, Time management 0 Comments

Is your organisation struggling to keep up with its query volumes? Canned responses are the perfect solution for you! Read on to find out more....

Read More
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