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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
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      • Unconscious Bias
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      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
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  • Blog
    •  
      • All blogs
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Calmness in the face of business adversity is a must for leaders.

Patience is a virtue: Taking a step back in stressful situations

28 Aug 2015
Posted at 14:42h in Blog, Leadership, Resilience, Stress & Mindfulness 0 Comments

There are times when heated debate is a good thing, but the best results are produced by leaders who stay calm in the face of adversity....

Read More
Old versus the new: Are your leadership skills a bright spark in the digital space?

Overrated analogue: Why digital leadership is a crucial tool

26 Aug 2015
Posted at 11:08h in Blog, Leadership 0 Comments

Technology is everywhere in today's average workplace, but are enough leaders ready and prepared to engage and motivate their employees via technology?...

Read More
Rudeness in the workplace can quickly affect team performance.

How rude: Impoliteness at work takes its toll on performance

13 Aug 2015
Posted at 07:55h in Blog, Communication 0 Comments

The time-limited nature of the modern world of work means that rudeness and bluntness are common, how can leaders set about dealing with them?...

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Fulfilling a leadership vision takes a huge amount of persistence.

What goes into a successful leadership vision?

10 Aug 2015
Posted at 09:00h in Blog, Leadership 0 Comments

Planning for the future is important for the majority of businesses. However, can leaders craft visions that are as effective as any strategy map?...

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Can a more casual work environment enable better conversation?

Should workplace communication be more casual?

04 Aug 2015
Posted at 14:28h in Blog, Communication, Leadership 0 Comments

Workplace communication is often formal, with engagement compromised as a result. Consequently, more organisations should consider casual conversations....

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Today's business meetings need to be centred on collaborative conversation.

Do your meetings tie in with company culture?

30 Jul 2015
Posted at 11:12h in Blog, Communication 0 Comments

Corporate culture is a buzzword for more businesses than ever before, but are they considering how its influencing their meetings?...

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Could you handle the pressure if you only had 30 seconds to pitch an idea?

The top floor: How to craft the perfect elevator pitch

28 Jul 2015
Posted at 13:29h in Blog, Communication 0 Comments

How would you handle the pressure if a boss or prospective employer required a 30 second rundown of your ideas? These tips can help....

Read More
There can be a lot of exterior influences in the workplace, but is self communication just as important?

Is self-communication the key to workplace success?

22 Jul 2015
Posted at 15:18h in Blog, Communication 0 Comments

A huge amount of workplace communication is centred on interactions with others, but should you be more focussed on what you say to yourself?...

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Email chains can quickly get out of hand if you don't have a system in place to deal with them.

Want to break free? How to be rid of overly long email chains

17 Jul 2015
Posted at 09:12h in Blog, Communication 0 Comments

Feel buried under a hail of emails every working day? These tips can help you navigate any overly long, persistent chains....

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Clock watching at the end of the day can reduce output. These tips can help you stay productive.

Stop clock watching: How successful people maximise the end of the day

13 Jul 2015
Posted at 09:00h in Time management, Blog 0 Comments

Productivity in the workplace can seriously suffer as the day goes on. These tips can make sure you maximise every last second....

Read More
Can the digital space help workplace communication?

Get online: Using the digital space for workplace communication

10 Jul 2015
Posted at 09:05h in Blog, Communication 0 Comments

Poor communication will lead to blurred plans and scattered objectives. Could the digital space be the best place for workplace correspondence?...

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Can brainstorming in the digital space produce the best ideas?

Going digital: Can virtual brainstorming produce results?

08 Jul 2015
Posted at 14:33h in Blog, Communication 0 Comments

As the business world spreads out across the globe, are the most fruitful brainstorming sessions taking place in the digital space?...

Read More
Procrastinating at work may seem counter-intuitive, but it can provide solutions to complex issues.

Endless wander: Can downtime improve creative problem solving?

06 Jul 2015
Posted at 15:37h in Blog, Motivation, Problem Solving, Training 0 Comments

Procrastination is typically detrimental in the workplace, but can it actually solve problems when twinned with a little lateral thinking?...

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Can laughter around the workplace be a positive thing?

An Art Form: The Benefits of Mastering Humour in The Workplace

03 Jul 2015
Posted at 10:15h in Blog, Communication, Negotiation skills 0 Comments

The old saying goes that laughter is the best medicine, but can that possibly be true in formal communications across the workplace?...

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Business issues can be best overcome by leaders who are ready to adapt their skills.

How to lead in the face of adversity

23 Jun 2015
Posted at 09:02h in Blog, Change management, Leadership 0 Comments

The modern business world is filled with potential pitfalls and stumbling blocks. What leadership traits are key in just such times of adversity?...

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The best leaders won't necessarily have a completely full skill set, but that won't stop them being innovative.

Perfectly incomplete: Why having ‘all’ the skills isn’t always the answer

22 Jun 2015
Posted at 10:47h in Blog, Leadership 0 Comments

The best leaders will be aware of the holes in their skill sets, while still remaining innovative and opinionated in style....

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The best leaders buy into company culture in a way that better engages their peers.

Can Leaders Use Company Identity to Boost Engagement?

19 Jun 2015
Posted at 09:03h in Blog, Leadership 0 Comments

Company culture plays a big role in today's business world, but are leaders leveraging it effectively to boost the engagement of their teams?...

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Can those bright ideas be better turned into a reality via a collective team vision?

Seeing clearly: How important is a collective team vision?

16 Jun 2015
Posted at 07:37h in Blog, Leadership 0 Comments

Having deadlines and goals for a team is one thing, but do the best leaders look to craft their visions with multiple targets in mind?...

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Rewards can be one technique that the best leaders use to motivate their staff.

2 traits of motivational leaders

15 Jun 2015
Posted at 11:26h in Blog, Leadership 0 Comments

Getting the best from staff can be difficult for most, but the best leaders will typically possess these two motivational traits....

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The best presenters will be effective storytellers.

Get creative: How to give engaging presentations

12 Jun 2015
Posted at 08:30h in Blog, Communication, Customer communication, Presentation skills 0 Comments

The best presenters will try to find common ground with their audience while also proving to be great orators. Have you mastered these skills?...

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