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MENUMENU
  • Training for organisations
    • Management and Leadership
      • Emerging Leadership Skills
      • Essential Leadership Skills
      • Advanced Leadership Skills
      • Managing Hybrid Teams
      • Courageous Conversations
      • Coaching for Performance
      • High-Performing Teams
      • DIY Team Building
      • Leading Change
      • Managing Performance
      • Recruiting and Selecting
      • HR for Managers
      • PUBLIC Leadership Course
    • Communication and Interpersonal Skills
      • Communicating with Impact
      • Influencing & Negotiating
      • Business Partnering
      • Storytelling for Influence
      • Presenting with Confidence
      • Presentation Skills Masterclass
      • Presenting Virtually
      • Facilitating Workshops
      • Emotional Intelligence
      • Courageous Conversations
      • Managing Conflict
      • Assertiveness Skills
      • Speak Up with Confidence
    • Professional Effectiveness
      • Resilience and Change
      • Change Agility
      • Managing Anxiety and Stress
      • Time Management
      • Productively Working From Home
      • Project Management Techniques
      • Managing Meetings
      • Professional Networking
      • Mindfulness at Work
      • Creative Problem Solving
      • Self Leadership
    • Business and Government Writing
      • Effective Business Writing
      • Report Writing
      • Writing in Councils
      • Writing in Government
      • Writing Tenders & Proposals
      • Writing Business Cases
      • Other Business Writing Training
    • Project Management
      • Project Management Essentials
      • Project Management Techniques
      • Advanced Project Management
      • Implementing Project Management
      • Managing Risk
      • Leading Change
      • Agile Project Management
    • Train the Trainer
      • Training Colleagues
      • On-the-Job Training
      • Facilitating Engaging Training
      • Advanced Facilitation Skills
      • Developing Training Programs
    • Sales and Customer Service
      • Customer Service
      • Dealing with Challenging Customers
      • De-escalating Heated Situations
      • Essential Selling Skills
      • Business Development
      • Strategic B2B Selling
      • Proposals and Presentations
      • Tender and Proposal Writing
      • Building Client Relationships
      • Negotiating Win-Wins
      • Consulting Skills
    • Finance Training
      • Finance for Managers
      • Finance for Anyone
      • Finance Business Partnering
      • Artificial Intelligence Workshops
        • AI for Business
        • AI for L&D
        • AI for Trainers
        • AI Writing for Business
        • AI Writing for Government
        • AI Writing for Councils
    • Team Building
    • HR and Wellbeing
      • Wellbeing
      • Workplace Diversity
      • Psychological Safety
      • Bystander Intervention
      • Unconscious Bias
      • Managing Anxiety and Stress
      • Resilience and Dealing with Change
      • Change Agility
      • Mindfulness at Work
      • Interview Mastery for Panels
      • Other HR Programs
  • What we do
    • In-house training
    • Live virtual workshops
    • Coaching
    • Short Presentations
    • Consultancy
    • Team Building
  • About
  • Testimonials
    • What clients value about ICML
      • Client list
    • Testimonials by program
      • Advanced Leadership
      • Assertiveness
      • Building Client Relationships
      • Building High-Performance Teams
      • Business Writing
      • Coaching Skills
      • Communication Skills
      • Conflict Management
      • Customer Service
      • Courageous Conversations
      • Diversity, Wellbeing and HR
    • Testimonials by program
      • Emotional Intelligence
      • Essential Leadership
      • Facilitation Skills
      • Influencing Skills
      • Performance Management
      • Presentation Skills
      • Project Management
      • Resilience
      • Sales
      • Time Management
      • Train the Trainer
      • Unconscious Bias
  • Blog
    •  
      • All blogs
      • Training
      • Assertiveness skills
      • Business writing
      • Change management
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      • Conflict management
    •  
      • Coaching skills
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      • Motivation
      • Negotiation skills
    •  
      • Performance management
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  • Contact us
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What's better: whole day courses or one hour workshops?

1 hour workshop or day course: How to choose for your business

11 Dec 2018
Posted at 15:31h in Blog, Leadership, Talent management, Team Building, Time management, Training 0 Comments

When it comes to staff training, is it better to hold a workshop over an entire day or just an hour? Here are two questions you need to ask yourself....

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Here are three essential business writing skills.

3 essential writing skills for business

29 Nov 2018
Posted at 15:15h in Business writing, Blog, Communication, Negotiation skills, Project management, Training 0 Comments

Writing is an important and underrated skill in the business world. Here are three of the most essential things you must be able to write....

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Keep your next presentation from being boring with these 4 tips.

4 tips to avoid delivering a boring work presentation

13 Nov 2018
Posted at 14:05h in Blog, Communication, Presentation skills 0 Comments

When giving a presentation, it's your job to keep your audience engaged in what you're saying. Stop your next one from being boring with these 4 tips....

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When preparing for a speech, should you write it in full or work off the cuff?

The importance of writing a speech instead of improvising

16 Oct 2018
Posted at 09:40h in Blog, Business writing, Communication, Presentation skills 0 Comments

When you're tasked with giving a speech, a common question always comes up: should you write it out or speak freely from the cuff?...

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How can you become a transformational leader?

How can you be a transformational leader?

12 Oct 2018
Posted at 10:09h in Blog, Communication, Leadership, Performance management 0 Comments

Transformational leaders don't crack the whip or motivate their employees solely with money and perks - they inspire instead. How can you become a transformational leader?...

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How can mindfulness improve elements of your emotional intelligence?

Emotional intelligence: Why mindfulness at work matters

10 Oct 2018
Posted at 10:52h in Blog, Emotional Intelligence, Leadership, Resilience, Stress & Mindfulness 0 Comments

Mindfulness has a key role to play in improving your emotional intelligence. It helps with self awareness and empathy. Why are these things important?...

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What conversations do you need to be having with your team?

4 powerful conversations to improve your leadership

18 Sep 2018
Posted at 16:24h in Blog, Leadership, Performance management, Talent management 0 Comments

Leaders need to communicate with their teams, and often. Here are four conversations they should be having to be effective in their role....

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Employee conversations are key to every part of team life.

Employee performance conversations that matter

11 Sep 2018
Posted at 16:07h in Blog, Communication, Conflict management, Leadership, Motivation, Performance management 0 Comments

Employee conversations can be scary for many in leadership positions. This article will identify important conversations, and ways to get a positive outcome....

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What can you do as a leader to gain the trust of your new team?

3 ways to build trust in a new leadership position

28 Aug 2018
Posted at 16:35h in Blog, Leadership, Performance management 0 Comments

Being a new manager can be a stressful time, for both you and your new team. The best way through it, however, is by building trust. Here's how you can....

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Employee training motivates your team, ultimately making them more productive.

How does employee training boost on the job productivity?

21 Aug 2018
Posted at 12:54h in Training, Performance management, Team Building, Time management 0 Comments

Employee training investments pay off in a multitude of ways. In fact, research shows that training your team can improve the overall productivity of your staff. In this article we'll explore some of the research and explain key ways learning and development initiatives help your...

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What's the difference between positional and personal leadership?

Personal leadership vs positional leadership

14 Aug 2018
Posted at 13:59h in Blog, Communication, Influencing skills, Leadership, Motivation, Performance management 0 Comments

There are many different styles of leadership, but they can generally be split as either of two kinds - positional or personal. What's the difference?...

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What are some common mistakes leaders make?

Common Mistakes Leaders Make

06 Aug 2018
Posted at 15:29h in Blog, Leadership, Performance management 0 Comments

Leadership is a skill that takes time to develop. On the way, there are many mistakes that can be made. Here are three you should watch out for....

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How do you motivate the members of your team?

How to supercharge employee motivation

31 Jul 2018
Posted at 11:38h in Blog, Leadership, Motivation, Performance management 0 Comments

Motivating employees is not as simple as just throwing money at them. For tasks that involve cognitive effort and creative thought, other things prove more motivating than financial incentives. It’s important, then, when you’re managing your team that you are aware of their needs and...

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How do you run a successful team building event?

4 tips for a top team building event

24 Jul 2018
Posted at 13:54h in Team Building, Leadership 0 Comments

Team building events are great opportunities to strengthen your team, but they can be a waste of time if you don't prepare well. Here are four tips to run it well....

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Here are four time management myths you should no longer believe.

4 time-management myths you should forget

17 Jul 2018
Posted at 09:25h in Blog, Performance management, Time management 0 Comments

There are endless time-management myths floating about in the world of business. Here are four that you should retire from your mind....

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What's the difference between a leader and a manager?

Leaders v. managers: Understanding the difference

03 Jul 2018
Posted at 10:10h in Blog, Leadership, Performance management, Project management, Talent management 0 Comments

While leadership and management are similar concepts, they're not the same - you can be one and not the other. What's the difference?...

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Being assertive isn't the same as being aggressive.

3 ways to improve your assertive communication skills

26 Jun 2018
Posted at 10:29h in Assertiveness skills, Blog, Communication 0 Comments

Being assertive in your communications is a skill too many people are lacking in. There can be a fine line between being aggressive and being assertive, and that's often the reason many are too cautious to even approach it. Yet asserting yourself is key to...

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How do you foster collaboration in the workplace?

4 ways to cultivate collaboration in the workplace

19 Jun 2018
Posted at 13:03h in Blog, Leadership, Motivation, Performance management, Talent management 0 Comments

The demands of the modern business environment mean that collaboration is often the bets way to get things done. How can you foster this culture?...

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How is company culture and employee engagement related?

The importance of culture and engagement

12 Jun 2018
Posted at 12:11h in Blog, Leadership, Motivation, Performance management 0 Comments

In today's business world, company culture and employee engagement is incredibly important. Both a tied strongly to the performance, productivity and happiness of the employees in an organisations stable. But what's the difference between the terms and how are the related to each other?...

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How can your salespeople be more influential?

3 influencing tips for amazing sales results

05 Jun 2018
Posted at 09:15h in Blog, Influencing skills 0 Comments

Sales is about using influence to communicate value to a potential customer. Here are three tips your sales team should use to be more influential....

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